Sales Hub Enterprise
HubSpotExternal reviews
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Complete and fully capable CRM for teams of all sizes
What do you like best about the product?
Hubspot has all the functionality you need from a CRM and has a free plan for unlimited users. You only pay for features needed beyond the basic use of a CRM, and you only pay for the users on the team that need those features while the rest of the team can remain on free plans. This kind of flexibility is critical for startups and it's why I always recommend this CRM to my clients.
What do you dislike about the product?
If there were anything to dislike, the pricing levels do get expensive when you do need to upgrade to them.
What problems is the product solving and how is that benefiting you?
Hubspot helps us track all of our prospects and customer interaction across our entire team. Everyone has visibility and can see what interactions and what progress has been made with any and all companies and contacts within our database. We can track all emails to and from our contacts directly in the CRM as well so that we don't have to retype emails into the system for record-keeping, it connects directly to Gmail and can automatically track emails. We also use the dashboard to track sales, lost deals, and our progress towards our KPIs on a monthly/quarterly/annual basis.
Hubspot is simple to use and very convenient.
What do you like best about the product?
Hubspot reminds you of your tasks and when they need to be completed making it easier to do your follow-ups.
What do you dislike about the product?
Some of the functions don't work all the time.
What problems is the product solving and how is that benefiting you?
Following up on time with clients.
After Two Years with HubSpot Sales Hub
What do you like best about the product?
There are several features I like, but my favorite is the versatility of sending emails. Being in Inside Sales, I make a lot of calls and send as many or more emails (often both for the same contact). That eats up time better spent moving on to the next call. HubSpot Sales Hub allows me to streamline that process by keeping numerous custom templates I can access & send in just a few clicks vs. typing it over and over again (or even copying & pasting the message). Additionally, I can send email sequences that will send multiple "top of mind" emails staggered out over a pre-selected timeframe. This is a huge time saver!
What do you dislike about the product?
No CRM package is perfect, but HubSpot Sales Hub comes close. After 2yrs of usage, I am very pleased with its performance (which improves as you continue to use it).
What problems is the product solving and how is that benefiting you?
Time efficiency, ease of tracking, simplicity, speed
Good sales tool
What do you like best about the product?
Tasks are very powerful for setting up an easy work flow.
What do you dislike about the product?
Sometimes they have outages that last several hours
What problems is the product solving and how is that benefiting you?
Easy crm tool
The #1 CRM Platform Sales Professionals
What do you like best about the product?
I have been using Hubspot Sales CRM since its inception. I have watched it evolve over the past 10 years in amazement. The thing I like most about Sales Hub is Sequences and Templates. I am able to easily build a drip campaign and send it out in an automated fashion to all my prospects. The best feature of sequences is the stop on reply. I've trialed many other CRMs over the years and Hubspot is one of the only platforms to figure this out and its importance for sales professionals.
What do you dislike about the product?
I mean there is honestly not a lot to dislike with Hubspot Sales Hub. If I had to pick one thing it would be email notifications. If you have the browser extension or email plugin, those notifications can become quite annoying. I however don't use either and just use Hubspot to send out my emails which enables me to avoid the annoyance.
What problems is the product solving and how is that benefiting you?
The biggest problem I'm solving with Sales Hub is Automation and Deal Tracking. Automation helps me reach me more people with less effort. Deal Tracking is helping me keep my pipeline up to date and know exactly what is coming in for sales.
Definite Time Saver and easy way to view what messaging is resonating and what is not
What do you like best about the product?
What I like best is the ability to automate a sequence to keep tracking of what prospects I've reached out to. Also, how many times I've reached out to them and what companies I've reached out to. It makes life a lot easier, as well as getting a status on what sequences are painting that picture with potential leads and what isn't resonating with them at all. It also helps to make sure that your internal data in the CRM is up to date with the number of bounce backs, so it can help you as a sales associate scrape for your leads or make sure your marketing department is doing their job by getting you the freshest leads possible.
What do you dislike about the product?
I wish that they could automate the added on LinkedIn connections as well as the LinkedIn Inmail messages. Building out the sequences can take some time in the beginning, and getting used to everything how it relates to the tool can be pretty tedious, but once you get everything up and running, it's all smooth sailing from there. I think if they could tie into the API that linkedin uses to make that process a little bit easier to automate that process it would make everything that much faster.
What problems is the product solving and how is that benefiting you?
As I mentioned above, the biggest problem I have solved would be the time by automating the process. I don't need to remember to task in salesforce every time I reach out. It has the dialed built into it to call my phone when ever that is one of the steps in my sequence and the automation of emails. Overall the process of calling/connecting with leads has been significantly simplified.
HR use of HubsPot
What do you like best about the product?
The huge ammount of adjusting the system to my specific needs
What do you dislike about the product?
It takes time to get used to a new CRM, but it's not on you :)
What problems is the product solving and how is that benefiting you?
I use it like an HR CRM that helps me to visualise and keep in order all of hiring issues
Best CRM on the market
What do you like best about the product?
Easy to manage my deals each month, but the very, very best part is the sequencing feature. It is so easy to build a template and then use their incredibly user-friendly sequence tool to create a customized sequence to work my database for new leads and sales!
What do you dislike about the product?
What is least helpful with Hubspot is the sorting tool for a customer list. You can customize it, but it is a little cumbersome.
What problems is the product solving and how is that benefiting you?
The biggest problem HubSpot is helping me solve is by allowing me to see and manage my open deals list. This way, I can keep on top of who I need to phone or email, and I can use my templates to connect with a prospect quickly work towards closing a sale!
Very efficient and easy to use
What do you like best about the product?
Very fast allows me to reach many clients fast.
What do you dislike about the product?
Sometimes I am left stuck on the que and I need to refresh multiple times
What problems is the product solving and how is that benefiting you?
Allows me to keep track of all my follow uos in a organized manner
Excellent tool for sending sequences
What do you like best about the product?
Exceptionally easy to use. Dynamic templates built in. You can functionally "set and forget" the drips for each outreach, enabling a force multiplier for your productivity.
What do you dislike about the product?
There are certain limitations -- for example, if someone clicks a link out of a drip, but doesn't respond, then the drip will still be active. This is a minor issue relative to all the value they offer. Hubspot is awesome.
What problems is the product solving and how is that benefiting you?
User segmentation, template management, drips, etc.
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