Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Easy to use, great for sales, no big issues
What do you like best about the product?
It is very easy to learn and use, sequences are a time saver, everything is very well connected and just really great overall
What do you dislike about the product?
Sometimes its a bit glitchy, I have to refresh or open a new tab if searching for a contact that Hubspot told me was already a contact (by email) but it does not show up.
What problems is the product solving and how is that benefiting you?
The sequences is a great help for automating emails and tasks. This allows me to save a lot of time.
Hubspot to help your business grow
What do you like best about the product?
Hubspot is very easy to use. You can easily manage deal flows and contacts. I can track my performance and see how my outreach is doing. Easily see past conversations, take notes, and set up tasks so that I can follow-up with prospects. Making phone calls and tracking said calls are very important. The fact that the conversations can be recorded and reviewed is very helpful.
What do you dislike about the product?
Links to other platforms would be helpful. For example, if you can link to do a search for names LinkedIn profile. Commonly used features should be at the forefront and not require multiple clicks to find and get to. When I need to update commonly used information I need to scroll down and double click in the exact spot.
What problems is the product solving and how is that benefiting you?
Hubspot sales make consumer communication easy. Plus can manage deal flows very efficiently.I use it every day to manage my outreach and track performance. I can see how my outreaches are performing by looking at the open rates and click rates. I then can also track who I spoke with and when the last time I reached out to somebody through the platform. If I do outreach, not through the platform I can then go back and add it in manually. It is not that hard to track the performance of all aspects of the sales funnel as well. I set reminders to follow-up on proposals sent or any other customer interaction with potential clients for anything that I have to offer.
Recommendations to others considering the product:
Compare other systems, and figure what your current needs are. Hubspot works for us.
The only sales tool every rep really needs!
What do you like best about the product?
Allows us to keep track of deals, have full visibility into all our client communications, set up automated emails/sequences, and follow up tasks to stay on top of deals. Their tool is extremely user friendly and has allowed us to quickly pull detailed reports, track our various lead sources, and see which channels are converting at the highest level. I love seeing the amount of MRR I am closing on a monthly, quarterly, and yearly basis. It also has activity feed functionality that allows me to see emails that are being opened or links that are being clicked.
What do you dislike about the product?
There is no way to auto-enroll a large list of contacts into the same sequence. Takes too much time to enroll contacts in sequences 1 by 1. There are also limitations on the number of emails that can be included in each sequence. I wish I could create sequences with more than 5 emails. Additionally, the email tracking functionality doesn't always work properly as I'm using Gmail and the connection seems to drop every few months.
What problems is the product solving and how is that benefiting you?
It's extremely user friendly and doesn't take long to get up to speed on how everything works. We are using the tool to log calls, scheduled meetings, send automated email sequences, keep notes on various deals, etc. The reporting functionality is extremely strong and allows us to easily track various deal and pipeline statuses. Also, I can see how many deals I've closed and the overall MRR tied to each deal.
User Friendly
What do you like best about the product?
Easy to use and i can find any information i need
What do you dislike about the product?
it is annoying to update the lead status and action point every time
What problems is the product solving and how is that benefiting you?
Calling students and learning their needs and assigning another call
Recommendations to others considering the product:
it is amazing to use and I believe that you will save a lot of time using Hubspot
Pretty decent CRM
What do you like best about the product?
It has several integrations that are helpful like Slack, Gmail. It also has a feature for target accounts that you can create a dashboard for and that is also really helpful
What do you dislike about the product?
Kinda clunky-- there are several quirks to it. For example, you can't sequence someone and CC others on the email. There is also no 6sense integration which is kind of disappointing
What problems is the product solving and how is that benefiting you?
Hubspot is great for company outreach and solving our issue about saying on top of outbounding. The built in sequence creater is super helpful. It also has a built in call transcription service!
Great tool that keeps evolving.
What do you like best about the product?
The support and the constant updates are great. I love how easy it is to use.
I have had multiple sales teams use the tool, and the Hubspot team is constantly making great updates to make it easier and easier to train new users on the platform.
I love how customizable the platform is to our business. My favorite Hubspot tools are the mass enrollment in sequence feature that saves us tons of time. We are able to reach out to hundreds of contacts at once, making our team much more efficient.
I have had multiple sales teams use the tool, and the Hubspot team is constantly making great updates to make it easier and easier to train new users on the platform.
I love how customizable the platform is to our business. My favorite Hubspot tools are the mass enrollment in sequence feature that saves us tons of time. We are able to reach out to hundreds of contacts at once, making our team much more efficient.
What do you dislike about the product?
It is expensive and keeps getting more and more expensive over time.
I wish we had a better experience implementing Hubspot. It would be nice if they provided more training and implementation at no extra charge so that we could make use of all the amazing tools within the product.
I also wish that out Hubspot account rep made more recommendations based on our industry in terms of best practices for our SDR and AE team.
They have tons of users on the Hubspot platform, so it would be nice if we could get some hands on feedback and recommendations from Hubspot support on how we can improve our practices within the CRM.
I wish we had a better experience implementing Hubspot. It would be nice if they provided more training and implementation at no extra charge so that we could make use of all the amazing tools within the product.
I also wish that out Hubspot account rep made more recommendations based on our industry in terms of best practices for our SDR and AE team.
They have tons of users on the Hubspot platform, so it would be nice if we could get some hands on feedback and recommendations from Hubspot support on how we can improve our practices within the CRM.
What problems is the product solving and how is that benefiting you?
Hubspot helps us manage all of our sales team's processes. We have certainly been able to improve our outreach and follow up processes with existing customers because of how easy Hubspot makes it to manage all of our contacts in one place.
Recommendations to others considering the product:
N/A
Killin The Game!
What do you like best about the product?
Pipeline management is key in most sales positions, but definitely in mine. I get a-lot of my commission based on how healthy I keep my pipeline, Sales Hub makes that so easy to manage and see where I am on a day to day basis!
What do you dislike about the product?
I do like other features of different sales crm management tools, but its just preference. I think Sales Hub does a great job!
What problems is the product solving and how is that benefiting you?
The chat features, as well as the articles/videos that you have access to are super beneficial!
Hubspot is great to be able to organize my day & keep myself on task as an SDR
What do you like best about the product?
being able to have tasks and que's to be able to organize my day and the ability to integrate with google calendar
What do you dislike about the product?
certain clicks you are unable to open a new tab it automatically just loads on the current webpage
What problems is the product solving and how is that benefiting you?
I had a contact that was assigned to the wrong school. after i deleted the school and tried to create a new company it would still merge it with the wrong name. I had to have my CRM manager create a ticket and they were able to fix it.
Recommendations to others considering the product:
I would strongly recommend it. Ease of use
An excellent tool. Can be difficult to learn at first, but once you figure it out it's quite useful.
What do you like best about the product?
Auto populating prospect information for contacts and companies
What do you dislike about the product?
Adding contacts can take too much time if done manually
What problems is the product solving and how is that benefiting you?
Gathering prospect information
Recommendations to others considering the product:
Learn the system with online tutorials if possible.
Getting the most out of HubSpot
What do you like best about the product?
I love the fact that you can design any number of dynamic email templates and automate the whole response process for your leads. Saves time, allowing you to focus on whats important. Finding more business!
What do you dislike about the product?
My only dislike is that when hosting content via ubspot, eg: PDFs, Docs etc. When linked these in an email, the recipient needs to verify their email address before seeing the collateral. This I feel puts off prospects as it breaks up the customer journey. Perhaps you can switch this function off, though so far, I've not found an option to do this.
What problems is the product solving and how is that benefiting you?
Automate, automate, automate
Recommendations to others considering the product:
Great tool... Easy to get up and running quickly
showing 2,951 - 2,960