Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Retention Boost with HubSpot Sales Hub
What do you like best about the product?
I really like the email templates in HubSpot Sales Hub; they are a game changer for our team. Having templates for our sales team to use and the ability to automate them are great for starting our retention process. Additionally, HubSpot Sales Hub has become a great tool for customer follow-up, which we appreciate. We truly enjoyed the setup process too.
What do you dislike about the product?
I think it could the email flows could be a little easier.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub for customer retention and follow-up. The email templates are a game changer; they automate our sales communication and enhance our retention process.
Streamlines Sales Process, Highly Recommended
What do you like best about the product?
I like how HubSpot Sales Hub makes it easy to keep everything in one place. The deal pipeline views are clear and customizable, and logging emails and notes is straightforward. The filtering and reporting make it simple to get a quick read on pipeline health without manual work. It also keeps our sales process organized and consistent, allowing us to see where every deal stands and track all communications in one place.
What do you dislike about the product?
We have a lot of fields that we customized. It was harder to build this and we had to outsource this to a consultant. Some views and reporting take a lot of tweaking to get right, and it's easy for data to get messy if fields and workflows aren't tightly controlled. First setup was easy but with all our customizable fields across our product lines, we did need help via a consultant. Also, needed help to build reports, etc that make sense for our business.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to keep our sales process organized, track deals and communications, and ensure follow-ups don't slip. It provides clear pipeline reports, helping us spot bottlenecks and forecast better.
User-Friendly CRM Board That Keeps Sales Activity and Deal History Organized
What do you like best about the product?
Hubspots CRM board looks really good and user friendly which helps for sales and make everything from contacts to deal stages to activity all history we can see again whenever we need.
What do you dislike about the product?
I don't have anything to dislike about Hubspot Sales Hub, it meets all my requirements.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub solves problem by scatter mix of spreadsheet, email threads, calenders and notes. It is benefitting by aligning message across team before client interact.
Excellent Lead-to-Customer Lifecycle Tracking
What do you like best about the product?
How I can track stages from lead to deal to customer and essentially follow their lifecycle stage.
What do you dislike about the product?
Sometimes it can do some amazing things, also sometimes, like searching for a ticket, can be frustrating.
What problems is the product solving and how is that benefiting you?
Following potential customers from lead creation to purchase and loss.
Centralized Sales Execution with Clear Visibility and Powerful Automation
What do you like best about the product?
What we like most about HubSpot Sales Hub is how it centralizes our sales activity and keeps the team focused on execution.
It gives us clear visibility into outreach, follow-ups, and pipeline activity in one place, which makes it easier to stay organized and consistent across accounts. The automation around tasks, sequences, and tracking helps reduce manual work and ensures nothing slips through the cracks.
For a team managing both inbound and outbound motion, it supports better prioritization, cleaner handoffs, and more predictable follow-through.
It gives us clear visibility into outreach, follow-ups, and pipeline activity in one place, which makes it easier to stay organized and consistent across accounts. The automation around tasks, sequences, and tracking helps reduce manual work and ensures nothing slips through the cracks.
For a team managing both inbound and outbound motion, it supports better prioritization, cleaner handoffs, and more predictable follow-through.
What do you dislike about the product?
HubSpot Sales Hub is powerful, but it can feel complex as usage scales.
Some features require careful configuration to avoid clutter or inconsistent data, and without strong CRM hygiene, reporting can become less reliable over time. Certain workflows and customizations also take time to set up correctly and often require ongoing maintenance.
It works best when there’s clear ownership and process in place, otherwise teams can end up spending more time managing the system than selling.
Some features require careful configuration to avoid clutter or inconsistent data, and without strong CRM hygiene, reporting can become less reliable over time. Certain workflows and customizations also take time to set up correctly and often require ongoing maintenance.
It works best when there’s clear ownership and process in place, otherwise teams can end up spending more time managing the system than selling.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub solves the problem of fragmented sales activity and inconsistent follow-up.
Before using it, sales data, conversations, and tasks often lived across different tools or individual inboxes. Sales Hub brings outreach, deal tracking, follow-ups, and reporting into a single system, creating a shared source of truth for the team.
This benefits us by improving visibility into pipeline health, keeping reps accountable to next steps, and enabling more consistent engagement with prospects. As a result, handoffs are cleaner, follow-ups are more reliable, and revenue activity is easier to manage and forecast.
Before using it, sales data, conversations, and tasks often lived across different tools or individual inboxes. Sales Hub brings outreach, deal tracking, follow-ups, and reporting into a single system, creating a shared source of truth for the team.
This benefits us by improving visibility into pipeline health, keeping reps accountable to next steps, and enabling more consistent engagement with prospects. As a result, handoffs are cleaner, follow-ups are more reliable, and revenue activity is easier to manage and forecast.
Simple and Effective Tool for Managing Sales
What do you like best about the product?
I like how easy it is to use and how everything is in one place. Tracking accounts, emails, and follow-ups is simple, and the pipeline view makes it easy to see what needs attention.
What do you dislike about the product?
Some useful features are locked behind the higher pricing tiers, and the more advanced customization options can take a while to understand and set up.
What problems is the product solving and how is that benefiting you?
It helps keep sales organized by centralizing contacts, communication, and deal tracking. This saves time, improves follow-ups, and helps the sales process run more smoothly.
Centralizes Sales, Automates Follow-Ups, and Delivers Clear Pipeline Reporting
What do you like best about the product?
Its ability to centralize all contacts, deals, and communications in one place while automating routine sales tasks like follow-ups and email sequences. The clear pipeline visibility and robust reporting make it easy to track deal progress and team performance, and its seamless integration
What do you dislike about the product?
The higher cost for advanced features and customization feels a bit limiting, but we really love the reporting aspect.
What problems is the product solving and how is that benefiting you?
It helps keep the whole company organized by putting all information in one platform. It also makes it easier for different sales reps to work with the same client, since all the information is captured in the deal. Overall, it helps improve team collaboration and keeps everyone aligned.
The Ultimate One-Stop Shop for Sales Teams
What do you like best about the product?
I use HubSpot Sales Hub daily for managing my sales, deals, leads, forecasting, and different pipelines. I love the AI note taker feature for recording sales calls, as well as the sales intelligence forecasting. The reporting features are the best. It's a one-stop shop for every sales person, managing everything from lead creation to deal creation, follow-up automation, forecasting, and buyer persona. It helps me stay on top of my prospecting list, analyze my pipeline, ensure I don't miss out on any deals or leads, and track my numbers and growth. I switched from Salesforce CRM to HubSpot Sales Hub because of its ease of use, competitive pricing, and great user interface. The initial setup was very easy.
What do you dislike about the product?
I really don't think there is anything, just could improve more on Sales Intelligence feature and Sales AI feature. I would need more client analysis data to be added in both the features.
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub daily to manage deals, leads, and forecasting. It records sales calls, provides sales intelligence, and offers excellent reporting. It helps me stay on top of my prospecting list, analyze my pipeline, and track my numbers and growth.
Seamless Gmail Integration and Easy Navigation
What do you like best about the product?
The integration of gmail and how easy it is to navigate
What do you dislike about the product?
Currently nothing at all , it has everything
What problems is the product solving and how is that benefiting you?
The integration with gmail and my dialler
Perfect Daily Automation with HubSpot
What do you like best about the product?
I like all the features of HubSpot Sales Hub, I appreciate that it is always continuously updated with new betas. Thanks to these, I can make HubSpot always new and updated. I use the software to automate daily work and improve the user experience.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
I use HubSpot Sales Hub to automate daily work and solve timing issues, all through a single application.
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