Sales Hub Enterprise
HubSpotExternal reviews
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Useful tools and courses for sales team
What do you like best about the product?
The sales courses helped me reorganize my sales approach. I can use Hubspot to automate reminders, save frequently used templates, store and organize contacts, and track my progress with each client. My feature feature is integrating the platform with my email so I can easily add contacts, track emails, and use my saved templates.
What do you dislike about the product?
The sales courses can be helpful but the videos drag on and they often repeat the same messages. It would be better to work through the videos together with more walk-throughs, quizzes, and hands on approaches. I think I would absorb the information better that way and find the courses more interesting.
What problems is the product solving and how is that benefiting you?
I can save lots of time by using the saved templates and keeping an up-to-date record of my progress with each contact.
Recommendations to others considering the product:
It is definitely helpful to watch some of the Hubspot Academy videos to learn about all the features they offer. You can use it for simple organizational help, or it can upgrade your entire sales process.
Software HubSpot is required to earn time, save info, it’s important to use this nowadays.
What do you like best about the product?
It’s convenient, the fact that you know when your customer open your email and that you can record a phone call.
What do you dislike about the product?
A lot of infos you can misunderstand sometimes what is a sequences and workflows.
What problems is the product solving and how is that benefiting you?
Simplified my sales procedure.
Recommendations to others considering the product:
Fusion with Toc software.
It's easy to use, but the reporting part is a bit more tricky.
What do you like best about the product?
It's easy to use and works well with HubSpot Marketing Hub! The HubSpot Academy content is well put together and super useful!
What do you dislike about the product?
Complicated reports are a bit tricky to get out. It would have been good to getter a proper help and set up when we started to use the Sales Hub. It's too bad that we cannot include any links to the quotations.
What problems is the product solving and how is that benefiting you?
Following sales team performance. sharing documents and booking meetings.
Recommendations to others considering the product:
It's a very good tool, we warmly recommend it.
Useful, but sometimes can be confusing
What do you like best about the product?
The automatization of all your new info and the advantage to filter all your new CRM info. When we have a new customer it´s easier to add to our database because we can organize everything as we need
What do you dislike about the product?
The interface sometimes is too much, so that can make you feel tired and don´t let you take advantage of all the website and features.
What problems is the product solving and how is that benefiting you?
I´m solving some problems related to internal organization and control, when we have new customers is important to track all their info.
Recommendations to others considering the product:
Improve software interface
Sales Rep/Engineer Persepective of Sales Hub
What do you like best about the product?
I like how customizable the package is and how easy it is to create simple task reminders automatically. Also, it is really easy to add team members to lists automatically so that you do not have to manually add a new user to different properties/parameters. I also like how when you add companies or contacts to the database that Hubspot will auto check for duplicates.
What do you dislike about the product?
There is not much I do not like about Hubspot. One thing I do not like is that you can not remove won/lost/abandon columns from your pipeline. Also, you can not assign more than one company to a deal. We sometimes recieve a request for quote from one company but it will be going to a different company. I also do not like that you can not continue an email thread in Hubspot. You can only start new email threads in the software.
What problems is the product solving and how is that benefiting you?
We are able to better track communication with our customers as well as do a better job on following up with them. Some benefits that we realized are snippets and templates that will automatically personalize emails for you based on the details associated with the deal/customer. Also, call logging has been a huge benefit as it will automatically record phone conversations where one party consent is allowed. I also like that if I call a customer that is in our database from my cell phone Hubspot will prompt me after the call is over to log the call.
Recommendations to others considering the product:
Hubspot Academy is the best resource for learning the features of the software and how to make the necessary changes to the software to best work with your company. Also, give yourself plenty of time to build helpful tutorials for your people to use as quick reference guide. Not all members of your team need to know the program as thorough as the administrator.
Two words: Productivity and efficiency. HubSpot is simple, stylish, and user friendly.
What do you like best about the product?
The Gmail integration saves me a lot of time. I can select templates and send emails (which are automatically logged) in a matter of seconds. Also, when creating email templates, HubSpot gives you content recommendations to get a better response rate.
Deals help us track potential revenue and Meetings save me time by eliminating back and forth "So when are you free?" emails. I just insert my HubSpot calendar (which can be integrated with Google Calendar, this is crucial for me) and let the customer pick a meeting time.
Every single feature on HubSpot is designed to help you save time. The more you use it, the more you see this.
Deals help us track potential revenue and Meetings save me time by eliminating back and forth "So when are you free?" emails. I just insert my HubSpot calendar (which can be integrated with Google Calendar, this is crucial for me) and let the customer pick a meeting time.
Every single feature on HubSpot is designed to help you save time. The more you use it, the more you see this.
What do you dislike about the product?
There is no Turkish option for system interface (our company is in Turkey). I do speak English, but my colleagues sometimes need help for navigating around the system.
This also creates localization issues for our Knowledge Base.
In our case, we can customize almost everything, but the small "See more" button at the end is making the page look bad because everything else is in Turkish.
A solution would be to allow the customer to customize every single button.
This also creates localization issues for our Knowledge Base.
In our case, we can customize almost everything, but the small "See more" button at the end is making the page look bad because everything else is in Turkish.
A solution would be to allow the customer to customize every single button.
What problems is the product solving and how is that benefiting you?
It would be impossible to keep track of all the customers without a system like this.
Sometimes I talk to a customer and then forget about them. My contacts tab allows me to see what's going on. We are using the HubSpot Score feature for customers so that we can see which customer holds more potential revenue for us.
Since I can see everything in one place, I can easily report my activities to my manager.
I can also write down all details about a customer. There are lots of fields, so I can store more information about the customer and later search or sort based on that information.
Sometimes I talk to a customer and then forget about them. My contacts tab allows me to see what's going on. We are using the HubSpot Score feature for customers so that we can see which customer holds more potential revenue for us.
Since I can see everything in one place, I can easily report my activities to my manager.
I can also write down all details about a customer. There are lots of fields, so I can store more information about the customer and later search or sort based on that information.
Recommendations to others considering the product:
Try to use all of the functions available to save more time. The system has a lot of features, I still don't know every single one of them, but the learning curve is steep.
HubSpot CRM for a Startup
What do you like best about the product?
HubSpot is straightforward to set up and use, with plans to fit every budget. The sales team is able to get notified the instant prospects open an email, click a link, or open an attachment for timely, relevant follow-up. They're able to automate outreach in a personal manner resulting in a flawless follow-up.
What do you dislike about the product?
Occasionally the HubSpot updates take a while to load. For example, when creating a list it has taken up to 8 hours to load.
What problems is the product solving and how is that benefiting you?
Seamless follow-ups and set standard sales templates.
So much you can do, never enough time. You want to achieve a lot with a limited resource: time
What do you like best about the product?
That you can do so much more with our most valued resource: time. To be efficient you have to be organize and Hubspot is the tool that lest you execute all your tasks without losing valuable time looking for resources. You have everything in one place.
What do you dislike about the product?
That there is always so much more to learn. I love learning but with Hubspot you find everyday there is something that you could have done in an easier way.
What problems is the product solving and how is that benefiting you?
Informing prospects of our differences and the lack of an experience sales team. The automatization helps us scale up our abilities and nurture our prospects to make the sales process easier.
Great CRM tool!
What do you like best about the product?
I like how connected all functions of the business can be (I.e. sales, marketing and CS) since it allows everyone to receive the same data and key updates
What do you dislike about the product?
Some technical aspects such as:
- not being able to cc another person when sending a sequence
- writing an email, hitting return and then the entire email deleting
- how long it takes for lists to load
- not being able to cc another person when sending a sequence
- writing an email, hitting return and then the entire email deleting
- how long it takes for lists to load
What problems is the product solving and how is that benefiting you?
- understanding who are customers are, where in the pipeline they are
Recommendations to others considering the product:
Use the Hubspot Academy as there's a lot of great courses and material in there that can help you better understand how things works, tips and tricks, etc
It gets the job done.
What do you like best about the product?
It makes sending mass emails easy with good analytics.
What do you dislike about the product?
It is hard to update contacts and to log information.
What problems is the product solving and how is that benefiting you?
We are able to stream line client communication easily and in an attractive way.
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