Sales Hub Enterprise
HubSpotExternal reviews
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Every day enjoying it's features more and more.
What do you like best about the product?
What I enjoy most is the automation of several features, but mainly the "sequence" option. Which is great for my role specifically, where I have to send out a tons of emails to get the customers attention. Once I get a reply the sequence stops and I take over. Perfect.
Great to see teams overall performance and activity. Gives you that extra boost when you see your teammates are performing well.
The task feature is also pretty great, which kind of serves as your calendar, whenever you have a callback, meeting or simply need to get back to someone, make a task and it'll remind you to do so.
Great to see teams overall performance and activity. Gives you that extra boost when you see your teammates are performing well.
The task feature is also pretty great, which kind of serves as your calendar, whenever you have a callback, meeting or simply need to get back to someone, make a task and it'll remind you to do so.
What do you dislike about the product?
At first the many options given by HubSpot can be a bit confusing, however, once you get the hang of it and with some experience, you get more fond of the fact that there are so many of them.
I've noticed for some reason that even though the language is set to English dates and time appear in another language. Also in Sequences->Scheduled the time which an email has to be sent out in for sometimes doesn't match my time (e.g. - email scheduled to be sent out for 15:30, yet it's 15:45 and it's still in queue). Apart from these minor things everything else is top notch.
I've noticed for some reason that even though the language is set to English dates and time appear in another language. Also in Sequences->Scheduled the time which an email has to be sent out in for sometimes doesn't match my time (e.g. - email scheduled to be sent out for 15:30, yet it's 15:45 and it's still in queue). Apart from these minor things everything else is top notch.
What problems is the product solving and how is that benefiting you?
Reducing the time I'd have to normally input in such activities by quite a lot.
Recommendations to others considering the product:
Give it a go. It takes a bit to get used to, but once you do, it eases your daily tasks quite significantly.
Good for outbounding, not great for managing pipe
What do you like best about the product?
I like that the email features are easy to use and repeatable.
What do you dislike about the product?
Pipeline views are not the clearest at all.
What problems is the product solving and how is that benefiting you?
central spot to control email outreach, pipeline, and customer management in one
A solid sale CRM for the end user
What do you like best about the product?
I like that importing is easy. Having the pro version that allows for sequences is great. The number of minutes on the pro plan is great. Also in emails having the format automatically match the rest of the text is great. If you've ever copy pasted something into an email only to find that the font or size was off so it saves you from that. That basic day to day functionality is great.
What do you dislike about the product?
The big problem I have with HubSpot is that reporting is not at all intuitive or robust. I could go on but if you've gone from a salesforce instance that is halfway decent to this you'll know the difference.
What problems is the product solving and how is that benefiting you?
I'm able to easily import new prospects and place them in sequences. That ensures that I'm engaging them in a structured way and that no to-do is forgotten because it's automated.
Recommendations to others considering the product:
Give it shot.
Always Innovating and Improving
What do you like best about the product?
Speaking from a marketing perspective, the deals dashboard makes it all very clear where the deals stand. Each deal looks and functions exactly like the contact and company record so it's all seamless. The best thing about Hubspot is that they treat Marketing and Sales like one entity. Unlike the other sales platforms out there, Hubspot makes sales content easily visible to the marketing team.
What do you dislike about the product?
There is some limited reporting functionality when it comes to products. They only have a small use case for products - to build quotes. We are interested in deep reporting on the products at the price level and you cannot easily build reports about products by price and billing frequency.
What problems is the product solving and how is that benefiting you?
With the Hubspot sales module we are easily able to align our sales and marketing initiatives into one platform that is easily accessible to everyone. Leads easily flow from the marketing side to the sales side. As opportunities arise from marketing generated sources, the marketing team can track the progress and report to management the effectiveness of marketing-driven campaigns.
Great tool for the price
What do you like best about the product?
Much lighter than Saleforce so people can learn fast and you can build a simple process quickly. Also very cost effective and works great if you're using other Hubspot products as well.
What do you dislike about the product?
Because it is more simple it can make it hard to create certain processes that might be unique to your business. Seems like something that would be better for a company that has a short sales process and not for enterprise sales or if you had a customer success team that needed to work out of it as well.
What problems is the product solving and how is that benefiting you?
Creating a sales process
Following up on inbound leads
Making calls and tracking emails
Following up on inbound leads
Making calls and tracking emails
Very useful CRM, the template function is particularly useful when you have a large list of contacts
What do you like best about the product?
The way contacts are organised. The ability to use certain Sales features like leads, deals and quotes. The template function which allows a pre-drafted content including attachment to be sent to multiple contacts. The notifications on reads and opens.
What do you dislike about the product?
Firstly, the price could be more friendly to smaller firms.
Next, there is some inaccuracy in the read notifications for some contacts, especially those on CC. This could be sharpened.
One major problem is when we use the same browser for multiple email accounts. My personal emails to my dad, from a different account, gets logged into my business account with my dad as a client. I need to manually untick the log and track options. This needs to be sorted.
Next, there is some inaccuracy in the read notifications for some contacts, especially those on CC. This could be sharpened.
One major problem is when we use the same browser for multiple email accounts. My personal emails to my dad, from a different account, gets logged into my business account with my dad as a client. I need to manually untick the log and track options. This needs to be sorted.
What problems is the product solving and how is that benefiting you?
Gets me a better understanding of the entire sales related landscape for me, the clients, which stage of communication we are in, what level of potential they have etc. And also, provides me useful insights on their interest, from their opens and clicks. Overall, it gives me a better sense of what is going on.
Hubspot deals review
What do you like best about the product?
easy management of deals in regards to pipeline stages
What do you dislike about the product?
there is no 1 to 1 mass sending of emails
What problems is the product solving and how is that benefiting you?
sales team mgt
Hubspot is an awesome and complete system that helps do my job in an easier and faster way.
What do you like best about the product?
What I like the best about Hubspot and using it for my work is the number of different options I have in the same place! CRM, tasks, SMSs, calls, emails, etc. I can accomplish most of my tasks in only one system/website without having to log in and out from different sites. It saves time and it's really organized, which is perfect for my type of work. They also have an awesome support that's always there for you if you need them!
What do you dislike about the product?
Just a few glitches are what I don't like about Hubspot. At the same time, I guess it's kind of normal in all programs since they're not human and they don't think as we do. Just a few things that don't actually affect a lot my daily work, and that I'm pretty sure with a little of work they could solve.
What problems is the product solving and how is that benefiting you?
We have solved: - Having the information organized in a better way. - Using only 1 system for a lot of things, instead of having several systems. - Pricing, I guess. Cause we pay for only 1 thing instead of several. - Training about the program, since it's included in Hubspot and it's really awesome! And also training on other matters like email marketing, sales, etc, with the academy. - Being able to track activities of what's actually happening with every lead and so on.
Recommendations to others considering the product:
I'd definitely say you should test it! I think it's actually applicable to almost any business and industry. And they have a free trial, so nothing to lose from your side!
Easy to use
What do you like best about the product?
The templates and sequences are easy to implement.
What do you dislike about the product?
Sometimes it crashes and is not very speedy.
What problems is the product solving and how is that benefiting you?
Separating my tasks into different queues is really helpful
Makes my life easier
What do you like best about the product?
I can easily update the stage of deals by sliding them on the Kanban chart.
I can generate professional looking quotes from within the platform.
I can work in multiple currencies.
I can generate professional looking quotes from within the platform.
I can work in multiple currencies.
What do you dislike about the product?
Does not automatically create new contact from an email.
Does not automatically find LinkedIn link for a new contact.
Does not allow tracking of emails sent from my phone.
Does not allow me to associate a reseller/distributor as well as the end customer to an opportunity.
Does not allow the creation of organization charts.
Does not automatically find LinkedIn link for a new contact.
Does not allow tracking of emails sent from my phone.
Does not allow me to associate a reseller/distributor as well as the end customer to an opportunity.
Does not allow the creation of organization charts.
What problems is the product solving and how is that benefiting you?
Pipeline management.
Quote generation.
Allows transparency for generated quotes.
Allows pipeline to be more easily managed.
Quote generation.
Allows transparency for generated quotes.
Allows pipeline to be more easily managed.
Recommendations to others considering the product:
Save time and frustration by hiring a consultant who is knowledgeable in HubSpot.
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