Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Knowledge is Powerful
What do you like best about the product?
I really like the new vies on the sales Pipeline. This is a big feature that was available on other sales focused CRM's and has made a big difference for the sales team.
Knowledge is Powerful when it comes to Hubspot. I strongly advise the courses to get an understanding of all the features. even if you are a user and not an Admin it is good to understand how everything is set up behind the scenes to get the best use out of it.
Knowledge is Powerful when it comes to Hubspot. I strongly advise the courses to get an understanding of all the features. even if you are a user and not an Admin it is good to understand how everything is set up behind the scenes to get the best use out of it.
What do you dislike about the product?
The things that I dislike within Hubspot are more down to how my organisation has set it up.
This that I would like to see improve is integrations. Hubspot is a fantastic platform, but it is very unlikely that it will be the only platform you use.
This that I would like to see improve is integrations. Hubspot is a fantastic platform, but it is very unlikely that it will be the only platform you use.
What problems is the product solving and how is that benefiting you?
The new improvements have led to us not looking for a sales CRM to run along side Hubspot (which we were close to doing). Using workflows to automate follow ups has been a real time saver.
Perfect for tracking customer interactions
What do you like best about the product?
Being able to track the response rate of emails to customers
What do you dislike about the product?
The Chrome plugin has a propensity to automatically log you out occasionally
What problems is the product solving and how is that benefiting you?
It allows me to track the performance of email campaigns and identify when a customer is viewing an email and therefore may be a good time to call.
Great CRM software with low cost of entry
What do you like best about the product?
I love the fact that they let you start with a free version & then upgrade from there. This allows you to try the platform without a huge financial commitment.
What do you dislike about the product?
The software is robust, which makes it difficult to learn. Most of my problems have stemmed from lack of knowledge.
What problems is the product solving and how is that benefiting you?
I was using Microsoft Access & Excel to manage client records, and neither was a great solution. This seems to offer the capability I need to track activity better.
Great Sales Tool
What do you like best about the product?
I like how I am able to see when customers have opened emails as a good way to know when to call them to check up.
I also appreciate that I can create templates!
I also appreciate that I can create templates!
What do you dislike about the product?
I wish the free version was able to hold more info in the activity feed.
What problems is the product solving and how is that benefiting you?
It's great that we can log our emails and calls. That way, when someone isn't here, we still know what the latest updates are with all our customers!
Highly configurable solution CRM solution
What do you like best about the product?
The flexibility in being able to add and modify fields makes this platform a must-have for sales executives.
What do you dislike about the product?
The speed of the system when used on a browser could use some improvement.
What problems is the product solving and how is that benefiting you?
The system allows me to review where roadblocks occur in the sales pipeline. Being able to redefine the pipeline helps visualize the sales cycle and provides insights that help formulate strategies on how to advance prospects to next steps.
Great tool, easy to use, and full integraded with gmail.
What do you like best about the product?
Like the templates and the follows up that automated the process of email, reminders are great and useful.
What do you dislike about the product?
have an opportunity to improve link contacts with the opportunities and LinkedIn.
What problems is the product solving and how is that benefiting you?
It has taken me organized the tasks, by clients and opportunity, the follow-up is excellent.
Great flexibility for small businesses
What do you like best about the product?
The detail that is captured and tracked provides deeper insights that close more deals.
What do you dislike about the product?
Every contact has to has a lead value that doesn’t necessarily convert and attach to an account. Produces duplicates.
What problems is the product solving and how is that benefiting you?
By tracking interaction and lead follow up, we can target the most effective messaging. Truly maximizing the use of our resources.
A very easy-to use and easy to set up Sales tool
What do you like best about the product?
Workflows to automate and prioritize sales
What do you dislike about the product?
Quite a few small bugs on HS side (i.e. no user error)
What problems is the product solving and how is that benefiting you?
Being able to centralize sales around our customer and only use sales effort when needed.
Good platform with many features and configurations
What do you like best about the product?
It allows the creation of Kanban of activities within the tool itself.
It helps the Customer Success team to extract a lot of relevant information from customers, and to control and record data and calls.
Its interface is very intuitive.
Assists in the organization of the internal team and in decision making at meetings.
It helps the Customer Success team to extract a lot of relevant information from customers, and to control and record data and calls.
Its interface is very intuitive.
Assists in the organization of the internal team and in decision making at meetings.
What do you dislike about the product?
The system does not have a good usability on mobile devices.
Often the information is unconfigured, without making any changes.
To create filters in the query and to extract information in spreadsheets is very bad, we often need to ask for help.
Often the information is unconfigured, without making any changes.
To create filters in the query and to extract information in spreadsheets is very bad, we often need to ask for help.
What problems is the product solving and how is that benefiting you?
Hubspot is a good tool for Customer Success, and in it we are able to follow the information and contacts of customers by the sales team.
It records contact data quickly and intuitively.
It records contact data quickly and intuitively.
The Sales Hub saves me so much time and streamlines my workflows!
What do you like best about the product?
Prior to using Hubspot Sales Hub, I did not use a CRM. Hubspot has really made my job so much easier and I can have more clear and engaging communication with my contacts. I really like that I can see my colleagues communications with a contact in a seamless, "newsfeed"-like manner. This prevents us from sending the same communications to one contact.
Also, sequences save me time - I do not have to worry about putting a ton of energy in to following up with a contact that might end up being unresponsive. This allows me to focus my energy on contacts that will actually end up purchasing.
Lastly, the Hubspot interface is clear and easy to use.
Also, sequences save me time - I do not have to worry about putting a ton of energy in to following up with a contact that might end up being unresponsive. This allows me to focus my energy on contacts that will actually end up purchasing.
Lastly, the Hubspot interface is clear and easy to use.
What do you dislike about the product?
I am not a big fan of how properties are organized on the side panel. If my administrator creates a bunch of properties, they all appear on the left hand side and I am unable to hide them. This pushes the important, commonly used properties to the bottom making it difficult to find. I wish the regular user had more control over properties.
What problems is the product solving and how is that benefiting you?
Prior to using Hubspot, many of our employees were sending the same emails to the same contacts. This made our communication in-genuine and our messaging unclear. With Hubspot, we are able to better keep track of contacts and not lose contacts when an employee transitions out of his or her role.
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