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Reviews from AWS customer

2 AWS reviews
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10,016 reviews
from and

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4-star reviews ( Show all reviews )

    Information Technology and Services

Hubspot

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
Hubspot enabled efficiencies in marketing, lead generation and outreach through email and phone saving me and the team a ton of time.
What do you dislike about the product?
Some features are catered specifically for product oriented businesses and need a workaround in the case of use in the service sector
What problems is the product solving and how is that benefiting you?
Time! Ability to send out many emails in a matter of seconds, prepare a list of contacts and leverage hubspot dialer to make calls in an organized and quick fashion


    Shubham M.

Smooth Joyride

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
Hubspot helps me with email tracking which is a really great feature. Lets me know how better client interaction is .
What do you dislike about the product?
the lead stage save button is a bit time taking
What problems is the product solving and how is that benefiting you?
We are reaching out to our clients for an outreach program
reaching out to them has become easier, which eventually helps us reach to our signups in quick Time


    Construction

Dont let leads fall thru the cracks!

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
Tasks, reminders, follow ups really help you keep track of your leads and prioritize them as needed.
What do you dislike about the product?
Can be slow loading between pages, intermittent "issues" .
What problems is the product solving and how is that benefiting you?
I believe converting a higher % of leads, better follow up with reminders and tasks. All that should lead to larger paychecks.


    Hospital & Health Care

Streamlining outreach using Templates

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
Templates allow me to send out a mass number of emails that are customized and that come from my personal email quickly.
What do you dislike about the product?
There is still a good amount of manual work in tracking who I've sent it to and who has opened it.
What problems is the product solving and how is that benefiting you?
Using templates, I am able to send out personal (ie not mass marketing) emails to a lot of recipients and able to track the activity against those emails.


    Armin B.

Engaging CRM

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
I like data analytics for email campaigns. It gives you a great understanding of where we could fix email messaging. Customizing email campaigns have never been so easy. Task management is very cool and streamlines the process to getting your task done quickly.
What do you dislike about the product?
I dislike that Hubspot doesn't recognize certain companies so some info may be inputted incorrectly.
What problems is the product solving and how is that benefiting you?
We are solving putting out the right messages to help our prospects be more engaging and more likely to set up a demo. The benefits we have realized is customizing the campaigns, especially when we see that certain prospect have opened our emails and clicked on a certain link in our emails. I love it!
Recommendations to others considering the product:
Filter phone numbers by time zone would be cool.


    Emma F.

All the basics... and more!

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
Templates and snippets are my best friend- you'll often find that even with personalised messages, a lot of the content within the body of the email is recyclable, so it's super useful for when the same queries come up and you have a pre-prepared answer to refer back to. In addition to these features you've pretty much got everything under one roof here. Track the progress of your deals via as many customisable sales pipelines as required, create tasks and manage them easily like a to-do list, manage your meetings with clients and more!
What do you dislike about the product?
Some features have a rather convoluted process for setting up which is quite frustrating. Some people might enjoy being able to get very granular but I've found it to be quite cumbersome. The sales features and marketing features don't work together as harmoniously as I'd like, which means having to find more manual solutions around some things.

My Hubspot is linked up with Zoom so that when someone books a meeting via my Hubspot link it is automatically populated to my Zoom calendar. A downside is that whenever Zoom updates, it disconnects from Hubspot without a warning that has happened. Therefore there have been a couple of occasions where meetings haven't been successfully booked.
What problems is the product solving and how is that benefiting you?
Most of the features are big time-savers and they help keep me organised. Having it connected to my email account is extremely helpful. Being able to mange all aspects of my sales processes in one place is just super handy. It also means that other members of the team can login at any time and easily find all historical interactions with customers.
Recommendations to others considering the product:
Don't try to do too much too fast. Trying to tackle too many features at once can hinder your success at getting the most out of the features that will end up being of most value to you.


    Sapana S.

Easy to use & amazing to track!

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
Being able to track the performance of the sequences in terms of opens & clicks is the best.
What do you dislike about the product?
Receiving bulk notifications one-by-one in the morning for the overdue tasks is annoying.
What problems is the product solving and how is that benefiting you?
I use it for prospect outreach. As soon as I get a notification that someone has opened/clicked on my email, I just send a nudge email immediately to make it feel more human and in real time. This is very helpful to establish a connect.


    Iorika S.

Sales Hub has saved me heaps of time in prosepecting and developing meaningful connections!

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
workflows, sequences feature, basically anything that helps bulk work. I also love the UTM feature to track my campaign performance
What do you dislike about the product?
navigate in the old activities, hard to read the emails / follow the conversations
What problems is the product solving and how is that benefiting you?
taking care of the mundane tasks, e.g. setting better workflow and sending prospecting emails, everything is automated, save me heaps of time! I can also share the templates with my colleagues without additional manipulation, easy peasy.


    Cashion S.

Easy to enroll people and move fast for outreach

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
It's very easy to add contacts to a sequence. Tracking to the customers I'm reaching out to is amazing, its nice to be able to see my open rates and all the other data points. I wish that when I change the seq that I could see all the emails customers got even when the seq was changed.
What do you dislike about the product?
I have to have two hubspot pages open to copy contacts from a deal to add them to the sequence. I wish there was an easier to enroll multiple contacts from deals to a sequence without all the copy pasting. Hubspot goes down so often though, it always gives me the cupcake of death or says that it can't load right now. I wish there was a way to see contacts noted when they have opted to be removed from communication so I'm not having to copy them only to find out that they can't be emailed.
What problems is the product solving and how is that benefiting you?
I just have to have multiple tabs open and jump back and forth. This is easy to track my conversions and the auto emails are a life saver
Recommendations to others considering the product:
Keep doing your thing. Hubspot is a great tool for so many different types of companies. I spoke with one of my partners and she used Hubspot as well, the names of things you guys have doesn't follow what she does, it would be cool if they could be changed ie properties, etc. Also, Hubspot goes down way too often. It can be very frustrating when it stops working 5x a day.


    Francisco R.

Life saving tool for lead generation

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
- Sequences and integration with Gmail
- Possibility to schedule sequences in advance
- Option to upload lists of contacts from excel templates
- Data analysis for each sequence sent
- Saved Templates for emails are super handy as well for repetitive emails
What do you dislike about the product?
- Search functions overall can be improved
What problems is the product solving and how is that benefiting you?
- Automation of lead generations through cold approaches
- Data analysis and optimization of cold approaches
- Keep deals organised