Sales Hub Enterprise
HubSpotExternal reviews
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Seamless customer focused experience
What do you like best about the product?
I've been a user of HubSpot for about 2 years now and the entirety of the software is focused on our customers. Overall, HubSpot is user friendly and makes taking care of our customers, keeping up with follow ups, scheduling meetings and more a seamless and easy experience.
What do you dislike about the product?
The only thing I would change about HubSpot is adding a "next" feature within the contacts. Instead of having to click on a contact, exit out, and select another, being able to browse from one to the next would save so much time in the long haul!
What problems is the product solving and how is that benefiting you?
We keep track of all of our customers within HubSpot to make the transition smooth when handing off from one employee to the next. The most helpful feature I have found is setting tasks and task reminders to keep track of follow ups as it's easy to lose track of this in the world of sales.
Recommendations to others considering the product:
If you're looking for the perfect CRM for your growing company, HubSpot is the one!
From SFDC to Hubspot
What do you like best about the product?
Coming from a SalesForce background, I was apprehensive about a new CRM tool. I must say, I was pleasantly surprised. I find it much more user-friendly and much easier to navigate. I particularly like how tasks are presented and how easy it is to complete and mark them complete. Overall, I do like HS over SFDC. (These are the only CRMs I have used in quite a while.)
What do you dislike about the product?
I haven't found anything major, but I would like another window to open when a contact is clicked to not have to click the back button. (I know. First World problems. LOL) I am sure there is an option in there for this to happen- I just haven't found it yet.
What problems is the product solving and how is that benefiting you?
Tracking contacts and successes
Monitoring activity
The Help option is particularly useful.
Monitoring activity
The Help option is particularly useful.
Revolutionizing How Sales Connects With Prospects
What do you like best about the product?
I love that I can create customized templates in HubSpot and reach out to my prospects with a personal touch. I can research prospects, add unique information in HubSpot then at a click of a button enroll them in an automated personalized sales experience that does that rest for me.
What do you dislike about the product?
Compared to the other big names in the industry, HubSpot has very few downsides. Sometimes there are formating errors when sending an email directly through HubSpot as opposed to sending it through Outlook.
What problems is the product solving and how is that benefiting you?
Prospects respond the best with personalized emails and meaningful follow-ups. HubSpot Sales Hub allows me to do both. I can enroll them in email sequences to nurture my prospects until they are ready to talk and I can also follow up with them based on their click activity from emails.
Recommendations to others considering the product:
Just fix some formating errors when sending emails
Great experience using hubspot for sales role
What do you like best about the product?
It is straightforward to use, and I enjoy the courses they provide to help me in my sales role.
What do you dislike about the product?
Sometimes it doesn't update quickly enough
What problems is the product solving and how is that benefiting you?
We organize sales leads using HubSpot, it is very easy to use and the benefits help me in my job and preformance.
Recommendations to others considering the product:
There is a lot of times where there is a notification saying that there are technical difficulties which is annoying when it happens a lot.
Very Helpful to track leads and contacts.
What do you like best about the product?
Able to track all emails and if your clients open an email
What do you dislike about the product?
No dislikes as of now:) Have to say I am pretty happy
What problems is the product solving and how is that benefiting you?
Lead generation, Email Tracking, organization
Best CRM Interface
What do you like best about the product?
Our team loves the Hubspot user interface- easy and efficient. Everything from templates to sequences were smooth and easy to operate for every member on the team. Additionally, enriching the CRM through contact details and deals was a flawless experience. Hubspot's activity dashboard was a super helpful tool too!
What do you dislike about the product?
In some sense, the automated contact creation and logging feature on hubspot was slightly inefficient- we had trouble organising the contacts generated automatically from sign-ups on our site. But that's about it!
What problems is the product solving and how is that benefiting you?
We wanted a full service cost-efficient CRM and Hubspot Sales Hub is able to give us a platform for the entire team to thrive. My colleagues have been able to adjust to Hubspot despite having little to no experience using a CRM simply due to the simple user interface and tutorial/instructional options available.
Great service
What do you like best about the product?
Able to seamlessly manage prospects. It's great
What do you dislike about the product?
If only there was a way to see more information on the client.
What problems is the product solving and how is that benefiting you?
Solving reach out problems. Easier with sequences. Better feedback
Great Way to Keep Those Relationships Going
What do you like best about the product?
I love how organized it is, as far as keeping up with how long ago you've reached out to prospects. I love the idea of sequences, so it takes care of the work for you at the moment or down the road. It keeps me on my toes and also helps me focus on what's to come, what not to forget, how to categorize, keep track of current and upcoming deals. One of my favorite things it allows me to do is track emails, which is very helpful when having to go back or to even make sure the recipient actually received the email.
What do you dislike about the product?
The only thing I don't really care for is the notifications for the email tracking of someone opening emails because it can be misunderstood if the wrong IP address is not blocked. I also wish there was more room for multiple phone numbers for clients rather than just one that is provided with the company. It's good to have options.
What problems is the product solving and how is that benefiting you?
I have constantly been getting reminders rather than having to keep up with them myself, as well as keeping important people prioritized for when to reach out or follow up.
Recommendations to others considering the product:
There is training and great support that will help with whatever questions you may have. The support is there to support you in succeeding.
Best CRM I've used to date
What do you like best about the product?
Great combination of tools available and never had down time
What do you dislike about the product?
There's nothing I can think of, I've used 3 other well know CRMS but HS still takes 1st
What problems is the product solving and how is that benefiting you?
Ease of communication, straight forward tooling to call, email and quote clients
I love hub spot!
What do you like best about the product?
The workflows are amazing,
Sequenced emails are easy to build
I like the general layout and appearance
Sequenced emails are easy to build
I like the general layout and appearance
What do you dislike about the product?
Sometimes buttons are very small to click on (eg dissociating a contact from accompany is a tiny x)
What problems is the product solving and how is that benefiting you?
Organisation
Cadences
Time management
Cadences
Time management
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