Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Task and Pipeline organization is amazing in Hubspot
What do you like best about the product?
Being able to organize the flow of my sales pipeline is very helpful. On top of that, the automation features helps cut down on tedious work.
What do you dislike about the product?
Haven’t ran into anything yet, still learning ins and outs of system. There were some difficulties importing from former CRM system to this one though.
What problems is the product solving and how is that benefiting you?
Being able to outline, and plan out current deals have made things smooth. I like the ability to see what my whole team is working on besides my own work.
Recommendations to others considering the product:
Very useful especially if you want to organize your sales pipeline to help close more deals
Great management of CRM
What do you like best about the product?
marketing automations and email send outs
What do you dislike about the product?
landing page templates and workflows are confusing
What problems is the product solving and how is that benefiting you?
Sales cycles, campaign management for marketing, database management
I have been very much enjoying using hubspot as a CRM- it is user friendly !
What do you like best about the product?
The integration that comes with the wordpress site making it easy to host landing pages and blogs
What do you dislike about the product?
The sales feature should not be an additional cost, it is pricy for the package especially because my company can not use it to the fullest potential due to the version of outlook we use
What problems is the product solving and how is that benefiting you?
THe main issue has come from the fact that we cant integrate our calendars to schedule meetings
Helps Streamline Most of our Processes
What do you like best about the product?
Hubspot is great for providing us with the data needed to engage with our clients and prospects. We use Hubspot within marketing and sales and it has helped us a lot.
What do you dislike about the product?
It takes a lot of work and expertise to manage it. We have a dedicated person that does a lot of the heavy lifting but a lot of organizations that we connect with within our network has switched to Marketo.
What problems is the product solving and how is that benefiting you?
We get great data and analytics on who has been on our website and we have the ability to email them from the CRM and track emails as well. We recently enabled the chat functionality which has been great so now we can chat with potential clients on our website via Hubspot and the data is stored in the CRM and we are able to pull reports from it,
The most user-friendly CRM out there!
What do you like best about the product?
I have used several CRM solutions during my career, and I find HubSpot's CRM to be the most user-friendly in terms of setup, customization, and everyday use. I love the ability to easily filter contacts using any of the contact properties, creating custom lists for my own purposes, and the ability to add custom properties that allow me to make the CRM work for me and my company.
What do you dislike about the product?
HubSpot doesn't currently integrate with Hive, our project management tool, and I end up having to use Zapier to automate some of the processes that I would like to do natively.
What problems is the product solving and how is that benefiting you?
As a company, we also use HubSpot's Sales and Marketing products and the seamless integration with the CRM allows us to create and track deals and launch full-scale inbound marketing campaigns to anyone in our CRM. Prior to using it, we had a combination of disparate tools we were using, and once we switched, it made it much easier to do some of the things we were doing.
An easy to grasp tool that also has a lot of great customizable features.
What do you like best about the product?
Hubspot is pretty easy to jump into and understand. It's not quite as overwhelming as other CRM tools are when you initially start. It has a clean look and is user friendly. It is easy to navigate and everything is where you expect it to be.
What do you dislike about the product?
As I have paired Hubspot with Salesforce I believe Salesforce has a better range in reporting abilities. However take that with a grain of salt because that could be because I am more familiar with Salesforce reporting than I am with Hubspot's reporting tools. It is unfortunate that so many of their best tools to pair with the CRM (marketing, sales, automations, etc.) are all additional features that you have to pay for, so costs can add up quickly if you're wanting to capitalize on all of Hubspot's tools.
What problems is the product solving and how is that benefiting you?
Lead management from marketing all the way through the sales process. It has helped us track our pipeline and we can easily see the numbers we are looking for. It is great that we also have the ability to pair with the Hubspot Marketing and Sales tools that directly match up with the CRM abilities. The list building feature is easy to understand and quick to use. The activity feed is nice because you can track emails and recent activity from those in your CRM to get a glimpse on the engagement from. your leads. It's also great that the CRM itself can start out as free if you're looking for a cheap and simple solution.
Recommendations to others considering the product:
Evaluate your team. If your team doesn't have a good understanding of CRM usage, this could be a good tool for you. On the other hand, evaluate your needs and notice that the costs do rack up pretty quickly if you're wanting all the features that Hubspot has to offer.
I have been using Hubspot for the last year with great results!
What do you like best about the product?
I work for a small business and Hubspot is geared mainly towards small - medium sized businesses. It is very easy to use and best of all, the CRM is free! You can choose which add ons to pay for depending on what works best for your business. Personally I like how easy it is to add companies, contacts and deals into the CRM. Adding email and call notes is a great way to keep track of where you are in the sales process. Their customer service is fantastic and very responsive whenever I have questions, etc. It also has outstanding email integration features.
What do you dislike about the product?
I think the reporting features could be a little easier to use and less clunky. Pricing for the service can definitely add up if you choose to add any of the premium features. It's also not very mobile as the app is not very good. Sometimes I would want the ability to not have to bring my laptop everywhere to be able to access contacts, etc but unfortunately at this point, that is not the case.
What problems is the product solving and how is that benefiting you?
It is a great tool for tracking notes on client calls and emails, as well as sales deals and forecasting. We use it mainly for the CRM functionality with keeping client information, tracking deals and setting tasks for follow ups.
Recommendations to others considering the product:
Hubspot is definitely worth checking out as it meets all of our small business needs and then some!
Awesome CRM, search needs more work
What do you like best about the product?
Hubspot is solid regarding what it is made to do. Easy to navigate, easy to utilize, easy to track what is needed to track.
What do you dislike about the product?
The search field is often difficult to navigate. Sometimes typing in a majority of a deal name will not locate the deal and can return tons of different contacts.
What problems is the product solving and how is that benefiting you?
Reports, deal tracking, outreach, sequences, it is very strong for our needs!
Recommendations to others considering the product:
Ensure this is the correct tool for your business. It is fantastic for deal tracking, app integrations, task reminders, reporting, and employee KPIs.
Hubspot Makes it Easy
What do you like best about the product?
Hubspot makes it easy for our team to track share and automate outreach and contact management. It's intuitive enough that novices can start working with it right away.
What do you dislike about the product?
Some features can be hidden. Hubspot should automatically integrate with LinkedIn so that you can see a contact's profile on their HubSpot page. Smaller orgs need some of the features available at higher pricing tiers but can't justify it due to lower lead volume. Help and tutorials should be more contextual from within HubSpot itself.
What problems is the product solving and how is that benefiting you?
Email automation. Contact management and outreach. Allows us to think at a higher level about our work. We can work more efficiently and hot have to spend as much time trying to figure out how to do something.
the usability of this platform is seamless
What do you like best about the product?
The use of workflows, sequences and overall data integrity has proved to be a crucial component to the ongoing successes within our company
What do you dislike about the product?
Minor flaws lay are primarily based around deleting contacts/deals/companies - this cannot be performed at once, rather each component must be completed manually
What problems is the product solving and how is that benefiting you?
Problems surrounding unqualified leads are solved through the HubSpot CRM via the data that it can pull down.
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