Sales Hub Enterprise
HubSpotExternal reviews
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Clean and Simple CRM, Has helped our business tremendously!
What do you like best about the product?
I'm a big fan of the ease of use and layout in the CRM tool. I have used many CRMs over the years and this is by far the simplest and most robust for the pricing. Also loving the App. Huge fan.
What do you dislike about the product?
I have had issues with call quality when calling out of Hubspot but they are responsive and are addressing the issue.
What problems is the product solving and how is that benefiting you?
I'm able to keep track of leads and very easily update from my computer or phone. Major benefit for our sales team to have such an easy CRM tool
Recommendations to others considering the product:
If like me you have used multiple CRM's in the past you will be pleasantly surprised at the ease of use and how well this looks. The App is equally as Robust and great for our sales people that are on the move.
Hubspot for BDR's
What do you like best about the product?
Hubspot has been an exceptional tool for me as an inbound/outbound BDR.
What do you dislike about the product?
I don't have much to say in terms of what I dislike about Hubspot
What problems is the product solving and how is that benefiting you?
Hubspot brings everything together, having the ability to see insights into companies that I am prospecting is very helpful.
Using sequences
What do you like best about the product?
Sequences are a great feature! I appreciate being able to build a messaging sequence ahead of time and then set it in motion with a frequency of contact that I set. It's doing the work for me in a sense.
What do you dislike about the product?
Being limited to 150 contacts a day is difficult especially if I'm trying to reach a large group and timing is critical.
What problems is the product solving and how is that benefiting you?
Being able to reach a targeted audience with multiple communications. It's giving me a chance to have a consistence presence with potential customers.
Very easy to pick up, coming from Salesforce background
What do you like best about the product?
- very easy to pick up and navigate with minimal training
- that it integrates with every single tool that use on a daily basis to ensure clean flow (although there are still additional features I haven't tried using yet)
- that it integrates with every single tool that use on a daily basis to ensure clean flow (although there are still additional features I haven't tried using yet)
What do you dislike about the product?
- that I have to click around a lot to navigate and view notes from each card (ieL: company versus deal versus contact
- in SFDC I can see everything on the company page aloing with activities logged. This might also be how my team set it up in the early days to have the funnels work out...
- in SFDC I can see everything on the company page aloing with activities logged. This might also be how my team set it up in the early days to have the funnels work out...
What problems is the product solving and how is that benefiting you?
ensuring the entire sales org is aligned in our process. everyone is looking at the lifecycle of the deals in the same view. helps us stay organized and the funnel stays as true to reality as possible
Easy to Navigate
What do you like best about the product?
I love that it is pretty easy to navigate through. It also helps me to do my job more efficiently.
What do you dislike about the product?
There is nothing I truly dislike. Overall it is great!
What problems is the product solving and how is that benefiting you?
There is a lot of scrolling involved but it is all on one page which I like.
HubSpot Critique
What do you like best about the product?
I like how it can be integrated with my Gmail account, as well as other ancillary apps like Salesmsg.
What do you dislike about the product?
Sometimes it will experience intermittent outages which makes it difficult to do my job
What problems is the product solving and how is that benefiting you?
N/a
An amazing CRM for the price with options to build value across your organization
What do you like best about the product?
HubSpot's CRM sits at the core of their customer experience platform. Through careful setup and maintenance, it can serve as a single source of truth for your entire company. It has a myriad of add-ons with custom integration potential that can be used to ingest, aggregate, and distribute data through multiple activation channels. The user interface is simple and easy to use for such a powerful tool.
What do you dislike about the product?
The user experience can be a bit inefficient at times. Login, navigation, and creating in the platform has some duplication or double-entry at times, but it's not pervasive.
Documentation on HubSpot's "out-of-the-box" fields and presets are sparse, but their definitions and applications are quickly learned through trial and error.
Documentation on HubSpot's "out-of-the-box" fields and presets are sparse, but their definitions and applications are quickly learned through trial and error.
What problems is the product solving and how is that benefiting you?
Through connectivity and data hygiene, we're placing HubSpot CRM at the center of our technology stack to help everyone across our teams better understand our customers. Platform and user insights along with revenue data are connected to robust contact and company profiles that help us market, sell, and support more effectively.
Recommendations to others considering the product:
HubSpot is a powerful tool. Like any CRM, the value you'll get out of it (or the damage it can do) is proportional to your investment in both setup and maintenance. As your business grows and your needs change, your CRM and the data lying within should as well. If you cannot dedicated the resources, keep your HubSpot CRM simple so you're not overwhelmed. Document everything and take notes both within and outside the platform while keeping standardized syntax in naming conventions to leave yourself breadcrumbs.
Eric's Review
What do you like best about the product?
Hubspot has a very easy interface to learn and use. Everything is laid out in a user friendly way for me to access what I need and to send out sequences quickly. This is my first time using a CRM and I was able to master it relatively quickly. Hubspot Academy was also a very nice tool to have to learn on the fly and to answer and questions that I may have had. Also the customer service is great and if I have any questions about something I'm doing, they are the quick to respond and also for the most part very helpful.
What do you dislike about the product?
Hubspot is still missing a lot of functionality. For instance, having folders in the workflows section did not come until just recently. Also, I do not have the ability to reschedule sequences in bulk. This causes me to go back into each individual contact to reschedule each person individually.
What problems is the product solving and how is that benefiting you?
With hubspot CRM we are looking to consolidate all our contacts into one organized system. By having each contact be populated with multiple property records we are able to filter out and target the group we are looking for. This helps for strategic email campaigns to potential clients.
Recommendations to others considering the product:
Hubspot CRM is definitely more useful for people that have a subscription based model. While we tinkered it to meet our needs, it definitely isn't perfect. However, for companies like Spotify, this is a match made in heaven. It's toolsets and data analytics are second to none in the CRM world and I would gladly continue to use Hubspot.
Awesome easy to use tool!
What do you like best about the product?
I like how simple and easy it is to use out of the box!
What do you dislike about the product?
Understanding the setup could take some planning and consideration to achieve the desired results.
What problems is the product solving and how is that benefiting you?
The visibility of deals on the pipeline, communication with the prospect/client, data management.
We have achieved some automation with regards to our workflow.
We have achieved some automation with regards to our workflow.
Recommendations to others considering the product:
Its a tool thats ready to use out of the box.
User friendly, easy to manage. Lots of different Features.
What do you like best about the product?
I use sequences the most, I will put people in different basic sequences to increase my activity levels and better maintain clients. Having reminder tasks to follow up with clients makes it easy to keep everything on the computer. I have used other systems in the past including SalesForce and I like how it is easier to navigate through the tabs.
What do you dislike about the product?
I wish that you could use email sequences and attach files normally. When they are inserted as a clickable link people are more hesitant to click it. I know I wouldn't click a link embedded in an email.
What problems is the product solving and how is that benefiting you?
The main problem solved is keeping track of your weekly activity and knowing the last time you have spoken to each of your clients.
Recommendations to others considering the product:
If you are managing a team of ten people it can be difficult to understand who is really working. I know a few people at another sales organization and they did not have a CRM, they recently let go of a salesperson after finding out he only made 30 calls in a month. A CRM like Hubspot allows you to monitor your team so you won't experience the same problem.
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