Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Great way to keep in touch with customers
What do you like best about the product?
Hubspot is a great way for our customers to contact us on their own time without having to wait on hold for a long time.
What do you dislike about the product?
There is nothing I dislike about Hubspot
What problems is the product solving and how is that benefiting you?
It's an easy way to help customers troubleshoot their problems. It's effortless to use and professional.
Best CRM+ with best customer service
What do you like best about the product?
Designed by users for users, not designed by software developers for users. Service and support makes it an absolute joy to work with them.
Always available and usually always have an answer immediately available
Increasingly becoming an all-round customer and consumer tool.
Always available and usually always have an answer immediately available
Increasingly becoming an all-round customer and consumer tool.
What do you dislike about the product?
Automation features require a very large jump in price with no SMME option.
Using the onboarding teams is very costly.
New users would be overwhelmed if trying to implement by themselves
Using the onboarding teams is very costly.
New users would be overwhelmed if trying to implement by themselves
What problems is the product solving and how is that benefiting you?
Contact tracking, reminders, database, tasks, meetings and document management
Been able to assign tasks and deliver on individual requirements has been biggest benefit of this version
Been able to assign tasks and deliver on individual requirements has been biggest benefit of this version
Recommendations to others considering the product:
Start by watching all the available videos and taking at a look at Udemy "Hubspot for beginners courses". This will help with understanding the features but also the opportunities
Easy to use and gets the job done
What do you like best about the product?
As a sales person the most important criteria for a CRM is that it's easy to use. HubSpot offers tons of functionality while keeping it straightforward.
What do you dislike about the product?
Placement of certain sections of the tool is a little odd - getting to my daily tasks could be faster.
What problems is the product solving and how is that benefiting you?
Our organization uses HubSpot for everything from CRM core functionality, to reporting, marketing efforts, as well as Customer Success & Support. It's taken a bit of time and work but we've reached a place where automation with tasks and handoffs between sales and onboarding has been streamlined using HubSpot, which saves a tremendous amount of time. This also helps the improve the customer experience through the sales process and throughtout their lifetime as a customer.
Ride along marketing
What do you like best about the product?
I like the ease of interface and the time it saves on curating orphan customers.
What do you dislike about the product?
May be a little expensive from an activity based perspective for some.
What problems is the product solving and how is that benefiting you?
It's easy to target customers that just visit your website without having a full time marketing person.
Fantastic CRM
What do you like best about the product?
Hubspot is easy to use and has all of the features any Sales department could ask for. Sales Hub is easy to use and has a lot of useful features even at starter grade. Hubspot works seamlessly, has everything a growing sales team might need and features an intuitive UI. features like logging notes, emails, calls, meetings or tasks helps sales teams stay on top of their clients, provide a 360 view of every interaction with the client and provide a structured workflow. Customising record page layouts or associating new records with a parent record is simple and easy.
What do you dislike about the product?
Searching for company records especially can be less than successful. More nuanced search functionality that takes into account the collective terms rather than individual words would be great.
What problems is the product solving and how is that benefiting you?
Hubspot solved the need for access to information for all users and provides a solid platform for assessing and reporting on business activity.
Very intuitive CRM
What do you like best about the product?
For a startup or small company, very intuitive and has all features we need.
What do you dislike about the product?
Data visualizations are a bit lacking / challenging to customize.
What problems is the product solving and how is that benefiting you?
Pipeline organization, forecasting. CRM.
Sales Representative's Best Friend
What do you like best about the product?
HubSpot's automation features and ability to tailor it to meet your individual sales needs has been a great list of features to me. It's also quite convenient to have an all-in-one platform with both our marketing and sales hubs in one place. Our whole sales team enjoys being able to trace outbound calls via phones and the HubSpot app.
What do you dislike about the product?
The effective implementation will take some bandwidth, and personnel will need to be trained on how to use it. The HubSpot Academy, on the other hand, has excellent training and has been quite useful in onboarding our employees.
What problems is the product solving and how is that benefiting you?
We can better track sales performance, where our transactions are with some improvements. I work with some tech-challenged salespeople who are picking up on HubSpot quickly. Also, the customer service is fantastic. I'm always available. Increasing the efficiency of all of our sales procedures, monitoring customer interactions, and offering a decent awareness of where deals are in our sales pipeline for the team.
Makes life easier
What do you like best about the product?
We use Hubspot Sales Hub and have been so pleased with it since switching to it in January 2020. It has seemingly limitless options for customization and allows us to easily communicate with our potential clients, schedule content and ads, and track EVERYTHING.
What do you dislike about the product?
Because Hubspot software is so complex, it takes a LOT of work to set up and to set up in the best way. There are quite a few options of how to set up anything and it can be a challenge to choose the right one. However, the Hubspot support team is great and answers any questions!
What problems is the product solving and how is that benefiting you?
Hubspot Sales Hub helps us keep everything we need in one place and keeps our team aligned in our goals and our top priorities, as well as how to move forward pursuing those things.
Hubspot is the spot
What do you like best about the product?
The most helpful thing about Hubspot are the sequences with the ability to auto send emails and easily generate tasks. The snippets are also helpful, with the ability to cut/copy the most used phrases and answers with the click of a button. This makes it simple and easy to reach to most prospects possible each day.
What do you dislike about the product?
One thing I dislike is the deal board can be bothersome and if you do not have all the criteria filled out on each individual deal, analytics and reporting become very skewed.
What problems is the product solving and how is that benefiting you?
The biggest benefit I have realized is that my job seems much easier now after utilizing Hubspot. The little work here and there that can begin to pile up is not even thought about since using this tool.
Solid app for integrations
What do you like best about the product?
HubSpot provides easy to use solutions in order to create integrations for your company.
What do you dislike about the product?
The User Interface is pretty basic but it works.
What problems is the product solving and how is that benefiting you?
We use this app in order to integrate a few of our clients into our platform.
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