Sales Hub Enterprise
HubSpotExternal reviews
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Hubspot has helped us become a more efficient and accountable Sales team.
What do you like best about the product?
Very straightforward to use in terms of basic functionality but it can also be used to solve more specific issues.
Email sequencing has greatly increased our lead generation and is easy to set up. Not only that but it also gives you good information on its effectiveness by providing information such as open rates, reply rates and so on so it gives you a much clearer understanding of whether it's worth your time to put in the effort.
Their helpdesk is also the best I've come across, very quick to solve any issues you might encounter and all seem well-trained.
Email sequencing has greatly increased our lead generation and is easy to set up. Not only that but it also gives you good information on its effectiveness by providing information such as open rates, reply rates and so on so it gives you a much clearer understanding of whether it's worth your time to put in the effort.
Their helpdesk is also the best I've come across, very quick to solve any issues you might encounter and all seem well-trained.
What do you dislike about the product?
It can crash on occasion but it's only that we're so reliant on its many good features that this is a source of frustration when it happens. In their defence, they're very fast to respond when these errors occur.
What problems is the product solving and how is that benefiting you?
Diary management through tasks is great and lets me clearly see what calls and meetings my team and I have lined up for the day. Having them all in this one section means it's much more productive for yourself in terms of balancing lead generation and call time by quickly understanding your outstanding tasks and responding.
Email sequencing has greatly increased our sales figures and by having live data on information like open rates and response rates you can AB Test different strategies to figure out what message is most resonating with your particular client.
monitoring my team's activity has also been made much easier through the reports dashboard so you can keep on top of productivity throughout the day without having to sit on people's shoulders!
Email sequencing has greatly increased our sales figures and by having live data on information like open rates and response rates you can AB Test different strategies to figure out what message is most resonating with your particular client.
monitoring my team's activity has also been made much easier through the reports dashboard so you can keep on top of productivity throughout the day without having to sit on people's shoulders!
Recommendations to others considering the product:
They offer a number of courses on how to use all the various services. It can be daunting seeing the number of features it can offer so understanding what is a priority and what isn't was useful for us.
Great to have a full overview
What do you like best about the product?
I like that you can have a clear overview of contact people/company through out the entire journey.....From the first google ad word, to pages they have viewed on your website to being able to track all notes on the accounts
What do you dislike about the product?
Sometimes it can be a bit awkward when scrolling through emails that are on a contact it seems to duplicate information
What problems is the product solving and how is that benefiting you?
Being able to see the whole customer journey is a problem solved....Benefit is team collaboration across different departments
great CRM
What do you like best about the product?
Sequences and automation
Deals board
ability to manage a blog
Deals board
ability to manage a blog
What do you dislike about the product?
no automation to directly link a contact to a companu and a deal
What problems is the product solving and how is that benefiting you?
follow the client pathway to the closure.
The greatest advantage is the possibility to know at what stage the client is.
The greatest advantage is the possibility to know at what stage the client is.
Recommendations to others considering the product:
use it to ease your Client Relationship management
Great for organisational efficiency
What do you like best about the product?
Since using Hubspot, we're able to cut down a significant amount of time in processing a sale and following up leads therefore able to focus on getting more leads. We've seen revenue growth since implementing Hubspot as well as less errors in processing sales and bookings. Aside from this, I love how fast and willing their Customer Service team is to help small to big issues.
What do you dislike about the product?
It does not have a great mobile app to support work when we're on the go.
What problems is the product solving and how is that benefiting you?
Making the most of every lead that comes in through automatic emails and automating workflow within our team ensuring every client gets the best experience.
Recommendations to others considering the product:
Learn the system thoroughly so you can get the most of it. It's quite a complex system if you're not an IT expert but once you master, it's easy to navigate and can really benefit your business.
HubSpot is the best CRM I've Ever Used in My Entire Work Life.
What do you like best about the product?
Filters and the Interface of HubSpot is two of the strongest things I like the most
What do you dislike about the product?
I don't think I've found one since HubSpot is very Useful so far.
What problems is the product solving and how is that benefiting you?
CRM things, it makes my Team's works become easier to do. HubSpot really helps my team to simplify data customer management.
Recommendations to others considering the product:
If your company or simply one of your team face some kind of problem about Customer Data Management or Customer Relationship Management or whatever it is that related to Customer and Data things, I highly recommend you to think about using HubSpot. Tell me when you do and I assure you would not regret even a bit!
Easy and reliable!
What do you like best about the product?
I like how easy it is to use the HubSpot, since I also used another CRM before and I can say that using this one is easier and simpler than the others.
What do you dislike about the product?
Lacking of resizing the font size since I'm not really used to bold letters.
What problems is the product solving and how is that benefiting you?
We're using this to filter out and register leads that's incoming, and it also helps us track the revenues in the company.
Recommendations to others considering the product:
It's easier to use and simpler to look for the things you're looking for.
Hubspot helps with the Marketing side of the Sales Process.
What do you like best about the product?
Ease of use, layout and practicality of the product. Easy to get your head around once you have used the product for a short time. The way you are able to track multiple aspects of lead generation, client contact, statistics etc is great. It also very flexible in how much you are able to customize the product.
The cheeky ability to see when a potential client has opened an email is great.
The cheeky ability to see when a potential client has opened an email is great.
What do you dislike about the product?
Needs a bit of tweaking at the start to get it working the way you want it to. It would be best if you had an expert or use a third party to help with the initial set up and changes as without that assistance it may be alot to understand due to how different is set up to other CRM's.
Colour scheme is already looking a bit dated so the product could do with a coat of paint.
Colour scheme is already looking a bit dated so the product could do with a coat of paint.
What problems is the product solving and how is that benefiting you?
Self created Marketing and Customer engagement.
Recommendations to others considering the product:
Start off with the basics, add extra capabilities as you move through the product and you will find that it all integrates.
It's set up differently to other CRM's I have used but the learning process does not take too long and before you know it you will be very competent.
It's set up differently to other CRM's I have used but the learning process does not take too long and before you know it you will be very competent.
Automation and Integration Champion, But Setup Was Challenging
What do you like best about the product?
I really like the automation tools on HubSpot Sales Hub. They are the best tools on the platform and ensure seamless task creation, tracking, and execution. This allows our sales team to handle high volume inquiries efficiently. The reporting tools are also impressive as they let us track efficiencies, particularly relating to individual team members and revenue trends. The integration with critical marketing channels means we don't have to do any manual data entry. Plus, the reporting dashboard is a great feature for tracking individual and team-wide performance and observing revenue trends. These features have made our processes more efficient and have helped us in making strategic decisions by quickly reading trends.
What do you dislike about the product?
I wish there were more native integrations that don't require third-party services like Zapier, especially without additional costs. Being able to integrate directly with marketing channels and other CRM or human management systems without significant costs or third-party involvement would be beneficial. Additionally, setting up the foundation was seamless, but migrating data points using a third party was difficult and costly.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub integrates marketing channels, eliminating manual data entry. Its automation tools streamline sales processes. The reporting dashboard tracks performance and revenue trends, enhancing efficiency.
Recommendations to others considering the product:
If your team is at capacity and you want to save on time and resources, HubSpot can achieve this. You'll also be able to streamline a lot of processes by using its extensive integration network.
Very Efficient and User Friendly Resource
What do you like best about the product?
It is a very efficient and user friendly tool. We are able to track our progress with each customer as well as the total projections. We are developing our marketing pieces through HubSpot and will eventually start using the service section to track and monitor issues as well as the resolutions.
What do you dislike about the product?
There are features that we have to upgrade to use. I'm not able to change the formula for revenue projections. Overall, it's a great tool and I can't say there is much else that I don't like about this software.
What problems is the product solving and how is that benefiting you?
Efficiency. We are better able to track the progress of each lead. We will also be able to reduce costs by eliminating the use of a secondary cloud storage and an external marketing company.
A Very User Friendly Software
What do you like best about the product?
Email, Number and Name searches.
With the deals section being able to easily assign one or multiple contacts with it and also the simplicity of moving the contact and deal down the pipeline with the drag and drop feature.
When adding contents it can auto make a company assigned based on the email or any other contacts with the same business email domain.
With the deals section being able to easily assign one or multiple contacts with it and also the simplicity of moving the contact and deal down the pipeline with the drag and drop feature.
When adding contents it can auto make a company assigned based on the email or any other contacts with the same business email domain.
What do you dislike about the product?
Duplicates can be created quite easily and will happen often when importing databases. This does somethings cause confusion by trying to link the correct contacts and getting all the needed logs.
- Though this can be an issue, they have made it easy to merge contacts into one which solves any of these issues.
- Though this can be an issue, they have made it easy to merge contacts into one which solves any of these issues.
What problems is the product solving and how is that benefiting you?
simplicity and ease of holding our database of both Merchants and Customers.
Being able to have NZ and Aus linked to the same Hubspot account but be separate at the same time and have the two country teams work at the same time without any clashes.
Being able to have NZ and Aus linked to the same Hubspot account but be separate at the same time and have the two country teams work at the same time without any clashes.
Recommendations to others considering the product:
I have used other solutions in the past with previous jobs and after making the transaction to Hubspot it has changed how I feel about CRM programs and just made life a whole not easier for my day to day job.
Hubspot differently lives up for all types and sizes of businesses. We started off as a start-up company using Hubspot from the beginning and then was acquired by a large organisation and still use the software but just with the enterprise packages now. So from experience, Hubspot is an all-round great software and solution for your business no matter the size.
Hubspot differently lives up for all types and sizes of businesses. We started off as a start-up company using Hubspot from the beginning and then was acquired by a large organisation and still use the software but just with the enterprise packages now. So from experience, Hubspot is an all-round great software and solution for your business no matter the size.
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