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Reviews from AWS customer

2 AWS reviews
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10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Commercial Real Estate

Amazing sales insight & training .. On the dot !!!

  • May 26, 2021
  • Review provided by G2

What do you like best about the product?
Lots of training & insights from so many angles !!
What do you dislike about the product?
Too many options at customizing - makes for redundancy issues if not used correctly
What problems is the product solving and how is that benefiting you?
Better sales approach & lead qualification. Better optimization & booking.
Better follow-ups and training for newbies. Streamlining is always about paying attention & getting effective with the correct tool
Recommendations to others considering the product:
.USe the trainings available... iuts there for a reason !!! contact your reps... ask questions and share with your team plus all other relevant branches of work; from marketing to production etc...

Its ana amazing tool - if you use it !!!


    James R.

The Only CRM and Sales Tool I will ever use

  • May 26, 2021
  • Review provided by G2

What do you like best about the product?
This has truly become our center of communication for our team and allows us to be extremely efficient. The Tasks and follow-ups with our customers are key for our success. Also being able to implement automation to our simple manual processes has increased productivity and allowed us to focus more on the customer experience.
What do you dislike about the product?
The only thing would be more customization on the quoting tool for our team.
What problems is the product solving and how is that benefiting you?
Our biggest problem before HubSpot was clear communication internally and the most up-to-date information on the customer. Another problem was manually following up on all of our quotes and no system to ensure everything was followed up on.


    Jackie A.

I love hubspot! It's super easy to navigate and it provides a clean interface - which is a plus!

  • May 26, 2021
  • Review provided by G2

What do you like best about the product?
I like that you can track activity from clicks to views and opens. It is extremely helpful to see what's going on from the eyes of my prospects. I also love the interface. For instance, SalesLoft had an ugly vibe to it! haha, I don't know I just hated opening it up every day and looking at this uncolorful sadness of prospects. Hubspot looks much cleaner and helps me stay on task for a longer period of time. Obviously, it might be a placebo effect but overall i think the interface helps me stay focused as well as complete/ create new tasks to stay on top of my outreach.
What do you dislike about the product?
Sometimes when I am on the go I would like to place a prospect in a sequence but I can also find a template to place that em in. If you can place them in a sequence from the app it is not an obvious solution. I would like the interface on the computer to match the app a bit more.

There might be a way to do this but I wish any material my marketing team sends out - any engagement provided gets placed underneath that contact after I set up a meeting.

Tasks can get a bit daunting when they add up. I wish there was an easier way to only do some tasks without putting them in a queue.
What problems is the product solving and how is that benefiting you?
Hubspot helps with providing insight into which deals have been inactive for a while, which contacts need to be pushed, who I haven't connected with, making sure I am reaching out to a person in their desired time zone to keep outreach within professional hours and not overstepping into their social time.

The overdue tasks are extremely helpful to blow through. Especially if I get caught up for a couple of days or simply just forget to do them. It is very helpful to see all of the tasks that I have missed to ensure I get to them in a timely manner.
Recommendations to others considering the product:
making it easy to toggle between sequences and editing templates within the same window


    Kathleen T.

Sales Organization I can't live without

  • May 26, 2021
  • Review provided by G2

What do you like best about the product?
I've used Hubspot every workday for the last six months. Keeping track of deals and history from previous employees' conversations is invaluable. I start my workday by checking the tasks I created for myself and scoping my deals in grid view. I also love that my team can customize the functions that work best for our company.
What do you dislike about the product?
Things could be improved by adding an option for medium or low priority markers on tasks. Also, sometimes inserting all of my contacts and deal information can feel tedious, but once it's submitted in Hubspot, it's always worth it.
What problems is the product solving and how is that benefiting you?
I've found that my team can collaborate better due to the communication about deals it allows us to share.


    Brayden B.

Great platform for organization and prospecting

  • May 26, 2021
  • Review provided by G2

What do you like best about the product?
I like the organization and the way contacts are displayed. I love how it will help me to monitor my pipeline and keep tabs on the progress of my deals. My lead time for a deal is rather long, so it's nice to be able to easily develop sequences and tasks to help me keep in touch. Another feature that I really love is the templates and the sequences. It saves me mountains of time to be able to quickly and easily use templates that I develop myself or borrow from a teammate. It makes it much easier for us as a company too to use consistent messaging that allows us to better represent our brand and who we are.
What do you dislike about the product?
I dislike the sidebar that removed the colors from the deals. I'm not a big fan of the way that the outbound call feature sometimes doesn't work with automated machines and sometimes I have to use my phone instead. Some of the downsides to using HubSpot are that it can be challenging for someone new to learn.
What problems is the product solving and how is that benefiting you?
We solve organization problems and continuity problems. We have seen the benefit of multiple users being able to have access to the same notes that their predecessors have left behind. It makes it easy to quickly resume contact or deal. We've also been able to resolve the problem that we previously had when just using spreadsheets where we would try to organize all the company data, the parent companies, the contacts, our interactions with them etc all in a sheet that we would have to manually update every day. It became very tiresome to have to log that information continually. But now we are able to simply use our hubspot tracking to log all of the information—even connecting it to our Gmail so that it records a list of everything that we have done and makes it much easier for us to go back and find out notes that we have previously taken.
Recommendations to others considering the product:
I would recommend that you do review both Hubspot and Salesforce. Ultimately, I like Hubspot because there are more functionalities than just sales.


    Leighanne R.

Very user-friendly! All your clients' information, email interactions, and deals in one place!

  • May 26, 2021
  • Review provided by G2

What do you like best about the product?
The most helpful thing about Sales Hub is how easy it is to use and how you can see everything about a client in one place!
What do you dislike about the product?
The only downsides of using HubSpot would be the occasional glitches and loading delays.
What problems is the product solving and how is that benefiting you?
The benefit of using Sales Hub is keeping track of all clients in a company and who are associated with what deals and what emails have been opened and responded to.


    Hospital & Health Care

Excellent CRM for both sales and marketing

  • May 26, 2021
  • Review provided by G2

What do you like best about the product?
Hubspot does many things well, but the simplicity and sequences tool stand out most to me. Both are intuitive and easy to use. It saves a ton of time and gets outreach to more prospects.
What do you dislike about the product?
The mobile app has room to improve. There are also a few fields that are oversimplified and don't offer the areas needed (pricing in 'line items', some call outcomes).
What problems is the product solving and how is that benefiting you?
Outreach volume is the most significant difference I have seen using other CRMs and moving to Hubspot. The benefit of using sequences and logging notes quickly makes outreach much more efficient.

Integrations between Gmail and Zoominfo make HubSpot extremely user friendly and effecient


    Christopher O.

Like an embedded relations team!

  • May 26, 2021
  • Review provided by G2

What do you like best about the product?
Find ways to contact those potential clients that may not know yet if they 'want' to connect. A gentle email is excellent to send.
What do you dislike about the product?
Requires a couple of additional tools to utilize without Google API for email sequences, which will get your Google Suite shut down for spamming (yep, first-hand experience :D). The add ons aren't a deal-breaker, but including in the platform a separate API that didn't have to leverage Google's would be great.
What problems is the product solving and how is that benefiting you?
Increasing pool of industry contacts.
Recommendations to others considering the product:
Just ask anyone using it, or visit a site with the CRM embedded. You'll love it!


    Tom O.

Efficiency, simplicity, and so much more!

  • May 26, 2021
  • Review provided by G2

What do you like best about the product?
The interface is simply defined. It's super easy to use and customize to my needs. All of the fields can be changed to show the exact info I need to compelte my job. Having quick access to the analytics of my workflow helps keep me on track and effecient.
What do you dislike about the product?
A few of the more advanced features are hard to utilize. I occasionally feel like I'm not utilizing all of the features fully because of this. I wish there was something more built into the program to guide me through those features so I didn't feel like I was missing something.
What problems is the product solving and how is that benefiting you?
Automating my sales cycle has allowed me to be more efficient with both my time and approach. Ultimately, this has led to direct my energies more appopriately, ultimately leading to be not only be better at my job, but also more financially prosperous.


    Garnet B.

An incredible, high leverage, relationship building tool

  • May 26, 2021
  • Review provided by G2

What do you like best about the product?
Warehousing document + email sequences + open notifications
What do you dislike about the product?
Synchronizing data segmentation with Salesforce
What problems is the product solving and how is that benefiting you?
The need for high leverage activities. Sending out automated sequences to my prospect base

Not knowing what's happening with the recipients. The read notifications and time spent summary are invaluable

Plus the online scheduling is excellent.

Plus the bi-directional sync to Salesforce

Plus chatbot
Recommendations to others considering the product:
If you need high leverage email, document warehousing, open rate tracking, calendar automation, chatbot, it's Golden Jerry!!!