Sales Hub Enterprise
HubSpotExternal reviews
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If you're looking for simple, easy to use this could be for you.
What do you like best about the product?
The team activity dashboard is helpful in seeing what conversations are going on in the company. Great for sales in seeing things move along and learning by jumping into other's threads.
What do you dislike about the product?
Not a huge fan of the navigation and how the tasks work. I wish there were more side slide-out bars that didn't make you always leave your page especially when you're trying to complete tasks. Also, the marking of completed tasks is a bit annoying.
What problems is the product solving and how is that benefiting you?
Using HubSpot CRM has benefited me in terms of saving time with creating templates, being able to track opens, clicks, and replies, tune into my teams' conversations with the activity dashboard to see progress throughout accounts, easily reply to a conversation thread without having to go into my gmail directly. I like some of the dashboards and reporting you can see. I like it tells me when a contact has bounced or opted out of email.
Hubspot as my lever
What do you like best about the product?
This platform is very user-friendly and allows me to follow my client's lifecycle with ease. I find the layouts and tools allow me to be much more organized, thorough and efficient when speaking with leads and throughout the sales process.
What do you dislike about the product?
Some exporting properties are confusing and make it somewhat difficult to generate a precise list of what I am looking for.
What problems is the product solving and how is that benefiting you?
I use hubspot mainly for managing my accounts and keeping track of clients records throughout the years.
Benefits include tight follow-ups and knowledge about client's past for a better understanding of our portfolio and offering a better service.
Benefits include tight follow-ups and knowledge about client's past for a better understanding of our portfolio and offering a better service.
Recommendations to others considering the product:
Hubspot is the tool that does everything! So as you are growing in your role, you won't have to change your platform, you'll have access to other facets and that is just great.
Easy Navigation of CRM
What do you like best about the product?
I like being able to use the sequences to cast emails and set up tasks at specific times in the future. It helps manage your time and organization as everything is all in one spot. There is a cool reports tab that allows you to view the sales activity of your entire team. I believe that is helpful for managers to track to see how well their team is performing on a daily basis.
What do you dislike about the product?
I wish the calling through the CRM would be a little better. There are Dial by directory issues occasionally. This could also not be the fault of the CRM.
What problems is the product solving and how is that benefiting you?
It makes it easy for me to organize and manage my time. I have realized that it is a life saver to be organized in the sales industry because you have so many accounts to control.
Recommendations to others considering the product:
It is very easy to use once you learn. It helps you set tasks, sequences and makes it easy for you to be organized. It has allowed myself and others at my company to be able to manage their time and follow their leads. I've also noticed that it is easy for my manager to assign leads. I'm not to sure on how integrations work, but am excited to start those up because that will make life much easier. I'm a big fan of the tasks menu because it allows you to schedule things far in advance and then sends you email notifications to remind you when the event is occurring.
Useful Tool to Keep Track of Progress
What do you like best about the product?
Knowing where things stand at a glance, and be able to move deals on the Board.
What do you dislike about the product?
I wish there could be more automation, for example if someone cancels their account, they automatically move to 'Lost'
What problems is the product solving and how is that benefiting you?
Tracking wins/losses
Recommendations to others considering the product:
Easy to use, and gives you what you need at a glance.
User friendly
What do you like best about the product?
I do like the way that you can customize your views and how you want to see your dashboard info
What do you dislike about the product?
Merging tickets can sometimes be a pain when trying to go back and search for info in the ticket.
What problems is the product solving and how is that benefiting you?
Resolution times. With the Hubspot reports, it makes it super simple to track and trend different aspects of the business.
Recommendations to others considering the product:
Keep up the good work!
Good, hard to set up
What do you like best about the product?
Email reminders are useful for tracking tasks
What do you dislike about the product?
Setting up the CRM and importing data took time; Hubspot tend to lag even on MacBook Pro while going through tasks on Safari
What problems is the product solving and how is that benefiting you?
Tasks organization within the team is easier than Excel
Recommendations to others considering the product:
Takes time to set up but makes things faster afterwards
Easy to learn and helpful
What do you like best about the product?
Very easy to learn and very helpful to have everything in one place as opposed to multiple spreadsheets or programs
What do you dislike about the product?
The product itself is great, but for a small business the price is somewhat prohibitive
What problems is the product solving and how is that benefiting you?
Easy to follow up on leads that may have fallen through the cracks before
Recommendations to others considering the product:
If you haven't used a CRM software before, spend the time to really learn it. It has a lot of great features and the tutorials are excellent
Helpful and Necessary for My Job
What do you like best about the product?
The organization, automization, and customization of the HubSpot CRM saves me time and energy every single day. There is no way that I could do my job as effectively without it.
What do you dislike about the product?
I'd love to see better integration with Outlook and microsoft Teams products. There is some integration, but it's not as tight or as effective as I'd like for them to be.
What problems is the product solving and how is that benefiting you?
It is saving me time and tons of frustration. The benefits are far outweighing the cons, and are allowing me to be much more organized and efficient.
Recommendations to others considering the product:
Take advantage of a trial period and make sure that it will fit into your workflow and that it will cut down steps. It did for us, but it may not be for every organization.
Great tool for tracking my leads.
What do you like best about the product?
It's just simple. It allowed for me to import my address book and assign additional meta fields to the leads. I manage technical sales leads so I needed extra non-traditional fields to track other metrics. It's FREE too... for now.
I like the interface. The reminders work great and keep me following up as managing these leads is a nightmare sometimes. I also like the deal flow stuff as I progress through it.
I like the interface. The reminders work great and keep me following up as managing these leads is a nightmare sometimes. I also like the deal flow stuff as I progress through it.
What do you dislike about the product?
Wish more stuff was free but I'll be ok.
What problems is the product solving and how is that benefiting you?
Managing my sales leads and customers. It has allowed me to focus on other work instead of hunting around for flagged emails and old email chains trying to get the status of a deal.
Recommendations to others considering the product:
There are a lot of CRM's out there. I think Hubspot has the best for free options. They don't nag me much which is nice.
Great tools and support for any business
What do you like best about the product?
Integration into email, great interface and online support. Adding notes and tasks (with reminders) is helpful
What do you dislike about the product?
Although we have limited access based on the modules we have, I feel that it's better suited for a pure sales process and not a longer solution sales approach. I would prefer to only see menu options that I require, else it could be a little busy
What problems is the product solving and how is that benefiting you?
Having a consolidated system for all contacts and activity for business continuity is vital
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