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Reviews from AWS customer

2 AWS reviews
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10,016 reviews
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5-star reviews ( Show all reviews )

    Bilal S.

HubSpot is a great tool for business to automate their sales process and align their team.

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
*A good layout that allows updating the properties of contact and associated company both simultaneously.
*Sending out emails to prospects is easy with the HubSpot CRM. It Queues up a sequence of personalized follow-up emails and reminders that get delivered automatically at the right time.
*Keeping the exact record of every lead’s contact info, email opens and clicks.
What do you dislike about the product?
*Sometimes HubSpot runs slow and takes time to load the data. It should load a little faster
*The new update of HubSpot CRM is also a little frustrating. We used to save updated properties of contacts and associated companies on a single screen by simply clicking the save button only once. Still, now we have to save both separately.
*When we enroll contacts in the sequences, we can only select 50 leads. It should be at least 100 or more because we need to enroll more than 500 contacts per day, so it takes a lot of time to enroll contacts by selecting only 50 leads.
What problems is the product solving and how is that benefiting you?
As part of our job, we need to update contacts and associated companies frequently, and fastly HubSpot provides us the best way to do our work efficiently. In our organization, we need high amount properties to be updated of our data, and HubSpot helps us to easily update and keep the record of every update as well, and that is an excellent thing that makes our job easier and fruitful.
Recommendations to others considering the product:
HubSpot is an excellent and easy-to-use tool to automate the sales process; it helps run business smoothly with unique features and services.


    Dulce O.

Optimizes my time

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
I love that I can sequence a lot of people in only one click
What do you dislike about the product?
I can´t unenroll bulk of contacts, needs to be one by one
What problems is the product solving and how is that benefiting you?
It save my records, so help me to get tracked everything with my customers


    Michael M.

HubSpot CRM Indispensable for Managing Sales Relationships

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
HubSpot is fast, easy to use & reliable.
What do you dislike about the product?
Periodic outages that always resolve themselves quickly.
What problems is the product solving and how is that benefiting you?
HubSpot enables you to cast a wide net & focus on individual prospects.


    Vincent C.

Very intuitive and useful tool that has streamlined my workday.

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
Follow-up and meeting integrations are amazing. I use them five days a week and I have actually gotten compliments from potential clients how easy and quickly the correspondence and sales flow was performed. Without the meetings link, you would continuously be emailing back and forth time slots to confirm, and sometimes you won't ever hear back from a potential client. Every second counts and every correspondence counts, and that is why I enjoy this part of Hubspot so much. It has seriously streamlined my entire day.
What do you dislike about the product?
I honestly don't have any issues so far. Everything has worked great!

You will see below the problems that I have regarding a few things.
What problems is the product solving and how is that benefiting you?
I understand that the tasks due dates equate to the week that they are due....but if I have a task that I complete a week later, it does not show on the dashboard for that weeks touch points.

Personally, I work best when I see how productive I am being throughout the day. As a lifelong athlete, I am very competive, so I want to literally win at everything, including the touchpoints and activity level for the day. So when I feel like I was being productive, the activity bar did not reflect that. What I found was that the tasks that I were performing all day were being placed in last weeks numbers, and I was unaware of that at the time.

My CRO is also very numbers driven, so when he sees that bar continously going up, he enjoys that too.
Recommendations to others considering the product:
I would make sure to use as many pieces you can in Hubspot. It has tons of tools to utilize, and the more familiar you get with each one, the quicker and more streamlined your day will become.


    Rob M.

Hubspot intergration

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
Hubspot integration of our phone system allows me and my team to get to what matters most, meeting potential clients efficiently. The ability to email, call and text all on the same screen. Allow us to work easier and quicker to get to the important part, getting new business. The mobile app allows me to perform most tasks when I am not in my office and act quickly if it is a pressing matter.
What do you dislike about the product?
Previously, some email providers would block emails with the tracking from Hubspot. This appears to have been corrected. Sometimes the integration with our SMS/phone partner the time recorded is incorrectly.
What problems is the product solving and how is that benefiting you?
Connecting to potential clients, when they are most engaged and most interested. Also allows you to come back to your tasks easily and get back on track after any phone calls or meetings.
Recommendations to others considering the product:
It takes a few days to learn how to efficiently use the system. Many functions have numerous ways to get there, find the one that makes sense to you and you will see a benefit it you time.


    Lawrence R.

Outreach Supremacy

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
Beyond Hubspot's highly intuitive and user-friendly interface, it is rich in outreach features that enable sales teams and marketers to connect and communicate with prospects and clients in a powerfully dynamic way.
What do you dislike about the product?
Hubspot has no weaknesses and continues to impress!
What problems is the product solving and how is that benefiting you?
Hubspot has leveled up our ability to reach global clients and stay front of mind in a manner that ensures our messaging is fresh, consistent, and compelling!
Recommendations to others considering the product:
Best CROM and sales enablement solution on the market.


    Siddarth U.

Best and only CRM in the market developed keeping sales rep in mind.

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
There are many things. It's so easy to import data in CRM. Easy to create reports, and the best thing is running the campaigns where you'll get all the tracking of each email. That helps best a salesperson to keep track of the prospecting emails. And timely emails to keep updates/tasks on the leads that we;ve saved.
What do you dislike about the product?
There's nothing as of now to dislike about. As all the features developed is by taking a salesperson in mind. But i would like to mention that the customer support is slightly an issue. As there is option of contact us but i belive there must be someother option where you'll get instant result or quicker i would say rather than exchanging emails.
What problems is the product solving and how is that benefiting you?
The best benefit is the real-time tracking of all the emails. As we are running many campaigns in teams and by running many campaigns, it's hard to keep track of all of them. So the tracking feature is helping us to make sure who will be the first person to contact. Also, we are creating deals in the hubspot, which is helping us to keep track of all the active deals, and we can move them to different stages depending upon the lead's progress. And its so easy to track all the sales leads developmet of the team members in a single window and also irrspective of the location you are based out of.
Recommendations to others considering the product:
If you are running a company where you have a sales department, then this is one of the best CRM among the competitors. While finalizing this, we looked at others as well. But after evaluating all, we ended up shortlisting Hubspot. It's a perfect one which caters to all the sales development cycles and also in a competitive price. So if you are in the process of looking for one, then i would recommend at least have a demo of HubSpot before you make any decision.


    Information Technology and Services

Extremely helpful sales tools that help improving our capabilities

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
Easy to use and with practical functionalities that help our analytics and sales processes
What do you dislike about the product?
Some tools are still adding more functionalities so I expect the CRM to get more robust over time, but it already has pretty much all data that I currently need for my organizational needs
What problems is the product solving and how is that benefiting you?
It helps our sales team with reporting, analytics, tracking leads and deals. Great for emails tracking and for performance management


    Semiconductors

User friendly for startups

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
we like the ease of use in the activity feed to see all information notes, calls, emails. We also really enjoy the calling feature in hubspot. It makes it easy to call directly through the CRM rather than using cell phones. The deals are also nice. It is great to be able to have multiple deals associated to one company. This is commonplace in our business and hubspot allows us to use it. we also like the ease of calling the call center whenever there is a problem with our hubspot account. being able to quickly call and always have technical help available twenty four hours a day seven days a week is very useful because we often work at different times of the day and different time zones than those that help onboarded us with hubspot. The technical help is usually very informed and gets the problems solved quickly.
What do you dislike about the product?
marketing hub could use some more robust features.
What problems is the product solving and how is that benefiting you?
we are able to better track our open and click rates through forcasting and reports on our dashboard. We have been sending templated emails out and we can see how many sent, opened, clicked on, and replied. this helps us improve our messaging
Recommendations to others considering the product:
hubspot is great for small to medium size businesses. the onboarding team made it easy to implement hubspot and they spent time with. usfor seven weeks to make sure our implementation and integration with other applications was going well


    Jeremy M.

Sales Review

  • April 16, 2021
  • Review provided by G2

What do you like best about the product?
The ease of use makes selling much easier
What do you dislike about the product?
Sometimes new updates come out too much.
What problems is the product solving and how is that benefiting you?
It is allowing me to easily stay on top of my activities and has increased sales due to my following up. The best benefit is following up made easy.
Recommendations to others considering the product:
Get it! Worth it!