Sales Hub Enterprise
HubSpotExternal reviews
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HubSpot is Great for Marketing
What do you like best about the product?
It gives me one place to see a high level snapshot of our marketing activities and website traffic.
What do you dislike about the product?
Harder to use for accounts where one Contact (email address) could be related to multiple companies. (Example: Restaurant owner who has 5 restaurants.)
What problems is the product solving and how is that benefiting you?
Have much more clarity of what works and what doesn't.
Recommendations to others considering the product:
Costly, but good.
One of the best, simple and right CRM to use
What do you like best about the product?
It is easy to navigate and right place to improve and follow up your results. If any question, there is a support team rightaway :) and I like HubSpot Academy lessons.
What do you dislike about the product?
I can not think of anything right now, that I didn't like. Sorry :)
What problems is the product solving and how is that benefiting you?
Very useful in sending dozens of e-mails every time. Sequences give you every possible option to make your work easier. Hubspot gives you all the tips and tricks on how to create personalized emails, shows the latest tweets of contact persons and other actions. You can forget about follow up e-mails rules and difficulties. Well done @HubSpot
Hubspot my best friend
What do you like best about the product?
I love that it is possible to put in tasks it makes is easy for me to remember where i have to pick up from yesterday.
I am creating queues for the different categories, so it is possible for me to pick who to target.
I am creating queues for the different categories, so it is possible for me to pick who to target.
What do you dislike about the product?
It is sometimes super frustration how the connection between contact person and company is sometimes not connected when creating a deal
It is taking a long time to create and connect contacts and companies, maybe it could be made easier.
It is taking a long time to create and connect contacts and companies, maybe it could be made easier.
What problems is the product solving and how is that benefiting you?
I makes it possible for me to react out via sequences, without having to do it my self
Recommendations to others considering the product:
Hav an idea which platforms you want to integrate with hubspot
I love sequences!
What do you like best about the product?
The email sequence function is making my outbound email campaigns a doddle. Great results and a real time saver. This has brought me some significant new opportunities recently that I simply wouldn't have had the time to get otherwise.
What do you dislike about the product?
Search functions are poor and is cumbersome to associate contacts with companies. I would much prefer more detailed easy reporting. To monitor other peoples activity the way I want to I find difficult and in this sense I prefer Salesforce's reporting to that of hubspot.
What problems is the product solving and how is that benefiting you?
A lack of time for my outbound activities has been greatly helped using the sequence feature. This has meant I can get more outbound opportunities while also focusing on my active opps. Now that I have learnt to use the CRM a bit mkore I'm also finding it very easy to manage my pìpeline - its very easy to use and move opps to the right section.
Recommendations to others considering the product:
Its not great for reporting but as a CRM is perfectly functional. The email tracking and email sequences have proved very helpful saving me a lot of time. I would recommend to the vast majority of people. Despite loving the sequences, I would really like to see a few more options. For customer support, they could be using sequences for onboarding purposes but when a reply comes in this then stops the sequence from running - to be able to edit features like this could prove useful.
I am amazed by the simplicity of use and practicality HubSpot provides to professionals like me.
What do you like best about the product?
The best part I like is the visual appearance of the timeline. I can easily access all the information that I need to track properly the flow of prospects behavior and apply proper steps to engage them accurately. The reports are also great, I love data, and I am able to have great and most accurate statistical data to further develop the sales funnel my company requires.
What do you dislike about the product?
Even though it is highly customizable, the properties and settings that I need to set in order to have the best flow of work, there are some shortcomings. They are usually related to UX, sometimes it takes one too many clicks for a certain action to complete. Also, it is not possible to customize activities, for example, I would like to leave out the description section when logging a call, but it is not possible.
What problems is the product solving and how is that benefiting you?
Ease of use, great overview, sequences are a great tool to have as many prospects engaging at the same time. I simply love them.
Recommendations to others considering the product:
HubSpot can be pricy if you are starting a business with no initial funding. Nevertheless, the biggest advantage I would consider using HubSpot in the future is that is truly a hub of all kinds of things - marketing, sales, administration.
Finding What I Need Fast
What do you like best about the product?
I like that I can use filters to get to information about my deal, companies and contacts really fast.
What do you dislike about the product?
I wanted to start using the OrgChartHub to make connections between people within the same company, but I think it needs to be more intuitive. Drag and drop would be a much smarter way to organised a chart and leaving a little bit more flexibility into how to arrange the chart rather a pre-defined structure.
I'd also like to see at least 3 pins on deal activities rather than just 1. Pins could be used to pin 1 task, 1 email and 1 note all at the same time.
I'd also like to see at least 3 pins on deal activities rather than just 1. Pins could be used to pin 1 task, 1 email and 1 note all at the same time.
What problems is the product solving and how is that benefiting you?
I really like that I can track all of my tasks and activities, and that I can move dates if needed very quickly.
Ease of use
What do you like best about the product?
Easy to use right off the bat. Helpful how to videos are available if there is a need to learn a new task. Creating lists, adding contacts, and enrolling them in sequences is also very simple to use.
What do you dislike about the product?
There could be a good use of filtering contacts and adding them into lists once they have been reached or need to opt out. Once contacts have been reached by one user, there should be a notification of some sort when some other user tries to reach the same contact in the near future.
What problems is the product solving and how is that benefiting you?
The ability to sending multiple emails to different individuals is great. Most especially the ability to personalize the content.
Collect forms and follow up on any conversion with Hubspot CRM
What do you like best about the product?
Hubspot’s workflow functionality is very simple and effective, and it improves a lot with every new development they implement. The reporting capabilities are some of the easiest to use among similar software (Google Analytics, Mixpanel, CrazyEgg, etc), and they represent an essential part to our board members and upper management, providing a great overview of the business. With the smart fields, you can easily avoid asking the same information from frequent contacts. This helps us limit our database with additional information about each person.
What do you dislike about the product?
Honestly, I think Hubspot CRM is great and it already has everything I need. If they could add some entrepreneurs program it would be perfect.
What problems is the product solving and how is that benefiting you?
Hubspot CRM was deployed in my company around 3 years ago. At first, we used the free version of both products, marketing and CRM, even when those were limited versions, they were quite useful. After we purchase the license, it was even better. Hubspot is connected to our website in WordPress through a plugin. It allows us to collect forms, so we can follow up on any conversion that takes place on the website. Then, these contacts take part of the database on the platform and are redirected to MailChimp, which we use to integrate for shipping and automation.
Recommendations to others considering the product:
HubSpot is an excellent comprehensive marketing automation platform for a small to medium-sized company. It isn't limited to only one industry type, as I think it will help you manage your customers in all scenarios. The marketing platform advertise all types of businesses through different social media platforms and allows for monitoring a user's life cycle according to their behavior.
One of the most easy to use and effective CRMs out there!
What do you like best about the product?
Hubspot has so many different functions that allow you to reach out and effectively help your customers as well as having the tools to train you to improve your company. I have also loved learning from Hubspot Academy. There are few other CRMs that focus on not only helping you store and access customer data, but also focus on helping you create a better and stronger company, from marketing to sales, and everything else! I've spent hours diving into Hubspot and I'm constantly amazed at how much more there is to learn and use!
What do you dislike about the product?
One area that Hubspot might be able to improve upon is on the Contact's Activity page. I've used other CRMs that made it a bit more easy to see the full picture in a quick glance.
What problems is the product solving and how is that benefiting you?
We're no able to effectively use chatbots on our website and we're realizing that we can be much faster and more effective when reaching new customers.
Recommendations to others considering the product:
I would strongly recommend looking into using HubSpot, it's been a great piece of software but more so than that, the HubSpot team has been so great to work with! I know that HubSpot has a larger price tag attached to it, but if you take the time to really work at using all that HubSpot has to offer than you will quickly see that its value far outweighs any of the associated cost. I would strongly suggest HubSpot.
A great tool for efficiency and organization!
What do you like best about the product?
I love the fact that you can create sequences very easily, and save a bunch of formats. I also love how everybody
What do you dislike about the product?
I dislike that I am not able to add whole contact lists to sequences. Instead, I have to add them individually, which is really time consuming sometimes.
What problems is the product solving and how is that benefiting you?
I love being able to know when someone clicks or opens, and sequences saves me a crazy amount of work. Also, I love how you can make contact lists, and how everyone on the company can hop on if they want to.
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