Sales Hub Enterprise
HubSpotExternal reviews
10,018 reviews
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Amazing website to help us track leads/ clients
What do you like best about the product?
We use hubspot daily for setting up reminders to follow up with leads which leads to a good client conversion rate. Being able to add in notes helps us remember significant details about clients resulting in communicating better without repetition of topics.
We don't just use it for leads but also for clients- setting up appointments to come sign blueprints, or go to their design q/ lighting appointments. this helps us keep files on track
We don't just use it for leads but also for clients- setting up appointments to come sign blueprints, or go to their design q/ lighting appointments. this helps us keep files on track
What do you dislike about the product?
There is nothing our team dislikes about Hubspot. Great website for lead conversion.
What problems is the product solving and how is that benefiting you?
No problems
Recommendations to others considering the product:
N/A
Automation to save me time
What do you like best about the product?
Sequences! Makes it extremely to put follow up communication on autopilot. Helps me get more meetings without worrying about it.
What do you dislike about the product?
So many features that dont speak with one another -- they cant customize for every user as large as they are.
What problems is the product solving and how is that benefiting you?
Automating my sales outreach and follow up.
Puts the Auto in Automation
What do you like best about the product?
How easy it is to work through task queues and send emails.
What do you dislike about the product?
It can be a bit buggy at times and the reports can be a little basic for our needs.
What problems is the product solving and how is that benefiting you?
We were really looking at ways to automate our sales efforts. We found the automation we were looking for as well as a standard approach to outbound sales that makes onboarding incredibly simple.
Hubspot is an Amazing Tool
What do you like best about the product?
I have used Hubspot now at 2 companies and have seen tremendous value in both. Everything from the stats on email sequences (giving you the ability to a/b test), to the dashboards, and automation are very useful and time saving. You have so many tools su your fingertips to allow you to work smarter and not harder.
What do you dislike about the product?
There have been a couple times the tool crashed (hubspot servers) but this has to be expected with any software
What problems is the product solving and how is that benefiting you?
Data, stats, split testing, easy to use and navigate dashboards, great automation, reaching more clients easier
Recommendations to others considering the product:
None
Comprehensive, but buggy in spots and missing useful features
What do you like best about the product?
I like how it's a CRM that can log communications over email and phone, I like that it syncs with my Gmail account, and I like that there is a bilateral CRM data sync with Salesforce.
What do you dislike about the product?
I find that the call and email widgets frequently fail to log an engagement, and it can be extremely slow to respond to my inputs (letters don't show up when I type for a long time, sequence previews don't generate quickly).
What problems is the product solving and how is that benefiting you?
I am able to more effectively track and engage with prospects than in Salesforce.
Recommendations to others considering the product:
N/A
Almost Perfect
What do you like best about the product?
HubSpot is almost 100 percent customizable, great features and very user-friendly, great support team always responding in quick fashion.
What do you dislike about the product?
Wish some fields could be disabled or deleted but they are inherent to HubSpot, would like some more sharing settings on fields and reports to only show certain fields to certain users. Sometimes glitchy but always seems to resolve itself.
What problems is the product solving and how is that benefiting you?
Communications company-wide regarding our sales process.
organized and easy-structured layout for selling text messaging product
What do you like best about the product?
I love the feature of assigning myself tasks! It helps me stay organized and on top of keeping up with every customer. The website layout is easy to navigate and organize different tasks between different clients. There's not too many extra features that confuse me as the user. LOVE using filters to sort through my contacts!
What do you dislike about the product?
There have only been minor issues, weird glitches of hubspot saying that customers have paid higher than they did on the product website backend. Or contacts getting reassigned randomly to other sales representatives.
What problems is the product solving and how is that benefiting you?
There have been few minor glitches, random changes in customer account settings. Thankfully, they have been easy to change back and the problem hasn't aroused there after. The filters that you can add are also a great benefit that I have realized to use, helps me filter through my contacts tremendously.
Recommendations to others considering the product:
always assign yourself tasks to keep up with your work, take good and legible notes that anyone can read, pay attention to your notifications,
An Easy to Use CRM
What do you like best about the product?
In job interviews, I've been asked if I have experience using a CRM, and I didn't have any before my current job. It's been easy to learn and I don't feel like previous CRM experience is necessary to use HubSpot for sales.
What do you dislike about the product?
HubSpot often suggests sending emails to my clients outside of their work hours. Either its algorithm doesn't take into effect their time zone, or HubSpot thinks that emailing people at late evening their time is the best thing to do (which maybe is possible, but I doubt).
What problems is the product solving and how is that benefiting you?
With HubSpot, we are able to easily manage our customer relationships, including those that involve different team members.
Sometimes HubSpot has duplicate companies, so clients at the same company may not be connected to the same company profile. I think this has arisen as we have uploaded contacts into HubSpot.
HubSpot's tasks have benefited my work and helped me stay on top of my area, although sometimes updates to tasks don't save unless you wait a while or specifically refresh the page.
Sometimes HubSpot has duplicate companies, so clients at the same company may not be connected to the same company profile. I think this has arisen as we have uploaded contacts into HubSpot.
HubSpot's tasks have benefited my work and helped me stay on top of my area, although sometimes updates to tasks don't save unless you wait a while or specifically refresh the page.
Great experience using HubSpot. It's user-friendly, efficient, and keeps me organized.
What do you like best about the product?
I like the task management aspect of HubSpot and how straight forward it is to create sequences. I like that HubSpot automatically unenrolls people from a sequence once they've responded. For mapping purposes, it's useful being able to add multiple filters to my contacts/companies. I love being able to add certain properties to the contact view on the left. It's helpful seeing the number of opens for emails. I like being able to personalize sequences by using short names and enrolling contacts at a certain time. The one time I faced a small issue, a HubSpot representative was very responsive in the chat and sat with me on a zoom call straight away to figure it out, which was super nice.
What do you dislike about the product?
I sometimes have difficulty viewing multiple pages of contacts/companies once I add a filter, so it'd hard to mass enroll. It would be nice if the quality of calls could be improved when recorded via HS, but this may be due to external factors.
What problems is the product solving and how is that benefiting you?
I am keeping track of the number of calls I make and deals I set by looking at the analytics dashboard part of HubSpot. I realize the benefit of the analytics piece because I can see how successful one sequence was in comparison to another based on open, click and reply rates.
Recommendations to others considering the product:
Hubspot is a very useful, user-friendly CRM tool that encompasses a variety of features that keep you organized.
Hubspot makes things easy
What do you like best about the product?
Being able to import contact and companies is a breeze! The process is very straightforward and easy to use; Hubspot walks you through each step. I also love the ability to filter on just about anything within your contacts/companies. I use filter all the time to target specific industries, owners, geographic regions etc. Another great feature is that I can export a list from Hubspot add/change anything in the list, then import that same list and update any properties by using the company or contact ID- it's saved me an enormous amount of manual entry by using that feature.
What do you dislike about the product?
I wish there we received email notifications, not just in-app notifications, when you were assigned a task or meeting in Hubspot.
Also, the recording of calls is a little weird since there are many states that require two-party authorization and you really have to understand those laws when calling as it would be very easy to violate that.
Also, the recording of calls is a little weird since there are many states that require two-party authorization and you really have to understand those laws when calling as it would be very easy to violate that.
What problems is the product solving and how is that benefiting you?
Using the Linkedin sales navigator integration has been a huge time saver for us because it cuts out a step when searching for contact information for a company.
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