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Reviews from AWS customer

2 AWS reviews
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Jerrid G.

Used everything else before, never looking back now.

  • January 14, 2021
  • Review provided by G2

What do you like best about the product?
Full stack brings together marketing info, website activity, customer success chats into one place. I love how everything is wrapped around the contact so that you get a holistic view of your customer's interaction with your company.
What do you dislike about the product?
As a B2B company we don't need tens of thousands of contacts to market to, however, the cost to add more marketing contacts becomes prohibitive.
What problems is the product solving and how is that benefiting you?
Sales process from lead to closed deal and beyond. Connecting our sales team information to our customer success information has helped us make sure each team member knows what's going on with the client.


    Hospital & Health Care

Best tool for Sales

  • January 12, 2021
  • Review provided by G2

What do you like best about the product?
HubSpot gives ability to sales people to record their leads and recent developments in the account on th HubSpot portal , so any person who is going to handle someone else’s account can just use HubSpot and figure out what are the leads and recent communication in the account and take it from there.

It also give monitoring capability to the sales manager where they can monitor team and individual performances.
What do you dislike about the product?
HubSpot is not that simple and organisation has to spend hours in training employees to use it.
What problems is the product solving and how is that benefiting you?
Sales management, recording account information , employees performances, recording leads.


    Farai M.

Most seamless and organized tool for outreach to both warm and cold contacts consistently.

  • January 11, 2021
  • Review provided by G2

What do you like best about the product?
1. User friendliness
2. Super intuitive and easy to teach to new users.
3. Integration with multiple other outreach tools we use in Business Development makes it a one stop shop to track all outreach and touch points with the desired audience.
4. Tracking granular activity/details, and the ability to generate lists and queues for outreach and such = genius
What do you dislike about the product?
Not sure there's much I don't like to be honest.
What problems is the product solving and how is that benefiting you?
Not being able to track what the other persons we are targeting sees and looks over and spends time on. Hubspot allows us to not only target those who engage our material, but also to time our outreach through sequencing and make it less of a pestering exercise.
Recommendations to others considering the product:
I highly recommend Hubspot...the ease of use and how easily I can get answers to questions about using it make it super super attractive to me as a tool I use literally every single day.


    Nick F.

Intelligent, Flexible, & Easy to use CRM with great Marketing focus

  • January 10, 2021
  • Review provided by G2

What do you like best about the product?
The email tracking/logging & intelligent contact info fill is great as well as the customizable sequence capabilities are super helpful for prospecting too!!

Also, really like the flexibility of making Account/Company as well as Contact views include fields most relevant to the HubSpot user (me).

The layout & filtering of activity is really super beautifully designed too - between Call, Email, Meeting, Notes, etc. Really great work!

Lastly, the Book a Meeting feature/integration is really incredible too. Had a lot of prospects quickly find time on our calendars & book intro calls, tech sessions, etc. works great with gmail & the calendar!!

Love these features!! Super solid tool :)

Thank you TeamHubSpot!!
What do you dislike about the product?
I wish that there was a feature that enables you to automatically exclude holidays from the email sequence campaigns.


Other than that, really no complaints... Cannot think of anything else I am not fond of. really really great tool!


Thank you again Team HubSpot!!
What problems is the product solving and how is that benefiting you?
Prospecting, Customer Engagement,Account Based Marketing, Deal Tracking, Enhanced Team Collaboration,

Also using this to effectively drive territory focus plus alignment between Sales Account Executives & Business Development Representatives.


Benefits include:

More engaged Accounts/contacts as well as better deal forecasting (increased sales!)

Better visibility into prospecting & what is working

Great team collaboration features too!!

Better time management & overall organization.

Increased commission checks ;)

Great solution & integrations!!!
Recommendations to others considering the product:
Definitely check this tool out first! It is a one stop shop for your needed Marketing tools/solutions & your Sales CRM too!! Probably much more capabilities I have yet to use too :)


    Computer Software

Best in class

  • January 09, 2021
  • Review provided by G2

What do you like best about the product?
Manage everything in one shot at one place
What do you dislike about the product?
Cannot use the older devices for example my Windows 7
What problems is the product solving and how is that benefiting you?
Specially be used for sales and marketing activities sending an email monitoring email tracking email and hotspot does it very smoothly


    Education Management

SDR

  • January 04, 2021
  • Review provided by G2

What do you like best about the product?
I like how I can track the progress of each template
What do you dislike about the product?
I wish templates were automatically created when a certain email is sent a lot
What problems is the product solving and how is that benefiting you?
How to reach many


    Landon A.

Great CRM at a great price!

  • December 31, 2020
  • Review provided by G2

What do you like best about the product?
Among many things, our team likes the easy to use Deals tab. Our sales cycle is typically 60-90 days with a deal flowing through 9-10 steps. Our sales team and management is able to track where the deals are along the way. We can also implement follow up techniques at each phase.

Also with deals, we're able to automatically assign tasks when a deal moves along. This makes it easy for our multiple parties to be involved in customer service and follow up.
What do you dislike about the product?
I wish there were more automation features. We need to upgrade to the Marketing Suite to get some of the email automation we feel like we need. Other than that, we haven't run into anything we don't like about the HubSpot Sales CRM Suite.
What problems is the product solving and how is that benefiting you?
Prior to purchasing HubSpot, we were not able to monitor the pipelines of our sales agents. We were just trusting them to manage and communicate with all of their customers, which certainly was not scalable. With HubSpot, not only is customer communication easier, we're able to monitor it at a management level. We've also been able to use the tools to project revenue.


    Ben A.

Super easy to work with and nothing falls through the cracks!

  • December 30, 2020
  • Review provided by G2

What do you like best about the product?
I like how simple the system is to navigate. I also love the fact that I can set reminders for everything. The reporting features also give a great view into the actions of our entire sales team so that we can keep a pulse on the sales activities going on within the entire organization.
What do you dislike about the product?
It doesn't let me forget to do anything. There are so many reminders that sometimes it is hard to keep up with, but most of the time that is a great thing. I really can't think of anything that I don't like about the system. It really accomplishes everything that we need it to and we haven't even utilized all of the possibilities that it offers to our organization. HubSpot has been a great partner as a startup with limited funds goes, since their price point was perfect for us needing help. They've been super responsive to fix any issues that we've run into.
What problems is the product solving and how is that benefiting you?
Keeping track of all of our client leads had been difficult before using HubSpot. Sequences have allowed us to plan ahead and keep all of our clients posted with consistent and relevant communication. Also, the sequence feature has allowed us to perform A/B testing to ensure that our open rates and click rates are maximized to the full. The analytics functions help us to know which links are generating the most clicks so we know the content that our end users are most interested in seeing.
Recommendations to others considering the product:
Using HubSpot is a no brainer in my opinion. They are awesome and exceed expectations for what we need for our orgnaization


    Stephanie U.

Sales Manager

  • December 29, 2020
  • Review provided by G2

What do you like best about the product?
I think it's very easy to use and pretty straightforward. This year was the first time I used Hubspot when I've used SalesForce for the past 6 years and now I would only want to use Hubspot going forward. I like that you constantly get notifications when someone opens or clicks on anything in your emails.
What do you dislike about the product?
There aren't many things I disliked about Hubspot. I would say having a little more sales tools would be great. Maybe having more Quarterly training as well or videos on any new features that have been added to Hubspot. I do think it has been very helpful for the sales process for the most part.
What problems is the product solving and how is that benefiting you?
I'm doing many cold out reaches each day and doing inbounds. I think something helpful would be if you have a client in a cadence that is automatically sending emails to them. That if someone answers you from those Candence emails that, that contact immediately gets out of the cadence. I've had clients after they booked a meeting with me still continue to get emails cause they weren't removed from the cadence. I think it would just make the flow better instead of me having to always remember whenever someone answers to get them out of the candence.
Recommendations to others considering the product:
Do more of trainings for new companys on your platform


    Willie S.

Very easy to use and get a lot of touches out to prospects.

  • December 28, 2020
  • Review provided by G2

What do you like best about the product?
How you can get a lot of touches out and also cater each sequence to the title of the individual. Always easy to find other peoples sequences as well and try out new things.
What do you dislike about the product?
The fact I couldn't pause my sequences over the Holidays. Tried to figure out how to do this but didn't figure it out.
What problems is the product solving and how is that benefiting you?
Takes care of most of my emailing