Sales Hub Enterprise
HubSpotExternal reviews
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Definitely the most efficient CRM system I've encountered
What do you like best about the product?
Having used CRM systems throughout the most part of my 13 years in Sales and as a Sales Manager, I've not come across one that allows me to do as much, and as well, as HubSpot does. From email and circleloop integration, allowing me and my team to log every activity quickly and easily, to easily read pipelines I've not encountered a platform that allows me as complete an overview as HubSpot does.
What do you dislike about the product?
I've seen a few updates since using it that have effected the usability for my team in the immediate term, but these are normally resolved promptly.
What problems is the product solving and how is that benefiting you?
The biggest problem solved with HubSpot is keeping a chain of communication in one place. Having emails integrated and tracked through the customer contact on Hubspot along with notes and calls, means any member of the team can pick up on a lead if the client calls in when the account manager is OOO.
Intuitive functionality
What do you like best about the product?
What I like most about HibSpot CRM is that it makes sense. The tutorials are great but I was able to figure out most of what I needed without them.
What do you dislike about the product?
I wish it was easier to merge contacts. It feels like it takes too many steps to do this.
What problems is the product solving and how is that benefiting you?
Tracking the customer journey in a meaningful way has enabled us to better personalize our customer contacts.
Recommendations to others considering the product:
If you are going to use it, go all in. You only get full benefit if you use all features.
Great tool!
What do you like best about the product?
HubSpot has one of the easiest interface to use. It is all in one platform for all your tools. The customer support is great and they do listen to your feedback as they are constantly introducing the new features. It also allows you to track your emails and enables you to view what client has opened them or how much time was spent. It has a vast sources of knowledge. The marketing automation process is thorough.
What do you dislike about the product?
Automated email sequence could not be test by A/B testing feature. The reporting and dashboards could use a little bit more flexibility. The pricing plans are not flexible.
What problems is the product solving and how is that benefiting you?
HubSpot is the core for our sales and marketing department. It is phenomenal in what it does. We are a business with one line of domain so it works best for us. For people who have multiple domains, HubSpot might not be a right choice for you.
hubspot is great!
What do you like best about the product?
I like that you are able to create templates and sequences to create a consistent flow that you are able to rely on. I also really like that ability to see how many time people have clicked into an email you have sent- its very helpful to be able to see how engaged with your content people are.
What do you dislike about the product?
I like the fact that Hubspot is always updating and "improving" but sometimes I find the changes unnecessary leaving me more confused and uncomfortable with the product than excited about it. Sometimes these contant updates are more confusing than helpful.
What problems is the product solving and how is that benefiting you?
The biggest issue I am solving with Hubspot is organization and accountability. Using hubspot allows me to be accountable - I can assign myself notes, tasks, and reminders to make sure I am on the ball and that nothing gets lost in the shuffle.
Hubspot is fairly easy to learn and use
What do you like best about the product?
I like being able to send and track emails from Hubspot. Also the ability to now send multiple emails at once along with the analytics are very helpful.
What do you dislike about the product?
I don't always know everything that you can do with Hubspot - still learning new things. Sometimes it is difficult to filter my contacts in the way that I want to.
What problems is the product solving and how is that benefiting you?
I'm keeping track of our prospective clients and assigning tasks to keep me on task and reminding me to check back on them or to complete the next action.
Great System
What do you like best about the product?
I like the ability to use sequences. Excellent time-saver.
What do you dislike about the product?
Not too fond of the integration between our call-tracking metrics system and hubspot. Hubspot pulls invalid data and overwrites correct data we had already entered.
What problems is the product solving and how is that benefiting you?
On-time emails, outbound dialing simplicity. Tracking amount of calls/emails. Reports are very beneficial.
It's been such a good experience
What do you like best about the product?
It is pretty easy to use, their interface is quite simple and friendly Their support is awesome, giving you options to talk to them, and answering and in an incredibly short time. Their knowledge base is great as well. they are constantly teaching you to improve your skills in most of the tasks that your business do, so you can grow.
What do you dislike about the product?
Inability to do cross-match filters. It would be good to filter by the type of table i.e. Company attribute or contact, like in the reporting tool.
What problems is the product solving and how is that benefiting you?
Data analysis and QA.
Understanding the relation with the different tables
Understanding the relation with the different tables
Recommendations to others considering the product:
Make sure that the data you're inputting is accurate and not leaving blanks, so you can report more accurately
we used to use a CRM called ACT and Hubspot has made my life so much easier with automation
What do you like best about the product?
The automation and how everything is in one system. Really easy and simple to use
What do you dislike about the product?
The online chat notification. I wish there was a better way for it to notify you when you have numerous tabs open
What problems is the product solving and how is that benefiting you?
Having sequences instead of manually email clients
Recommendations to others considering the product:
a better way to log your emails that did not attach to Hubspot
Hubspot keeps me organized and on my game
What do you like best about the product?
I like how Hubspot integrates with my email and my calendar. It really helps keep me organized.
What do you dislike about the product?
Sometimes it is a little cumbersome to make sure my notes are showing for the whole account, contact and deal.
What problems is the product solving and how is that benefiting you?
Hubspot integrates with my email and my calendar. It really helps keep me organized.
Great CRM!
What do you like best about the product?
I like Hubspot's ability to dial out to customers, make notes, send emails, create templates. I have used 2 other CRM's before and Hubspot by far is the best!
What do you dislike about the product?
Sometimes Hubspot goes down but it is not that often.
What problems is the product solving and how is that benefiting you?
Tracking dials and emails, being able to create profiles on potential customers
Recommendations to others considering the product:
Great CRM tool that captures Phone calls, emails and notes regarding potential prospects! Would highly recommend this to anyone
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