Sales Hub Enterprise
HubSpotExternal reviews
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Hubspot CRM - great holistic solution
What do you like best about the product?
HubSpot connects all the dots ... as a marketing brain - including calls, emails, web visits, marketing scoring, reports etc. It is great!
What do you dislike about the product?
Requires a few hours training g but well crafted courses and testing.
What problems is the product solving and how is that benefiting you?
Puts a better profile and scoring of prospects by gathering all related activities -- web visits, emails opened, clicks, outbound marketing, calls etc and scoring each touch
Recommendations to others considering the product:
Great CRM -- so intuitive and excellent training modules.
Great Freemium Model
What do you like best about the product?
The Free Plan is not only super useful and seamless integrates into a Paid Plan, but it allows you to slowly migrate your marketing workflow over to the platform without having to blindly rebuild your stack without being able to get a handle for it.
What do you dislike about the product?
The price jumps pretty substantially between each Pricing Tier. Wish there was a bit more a la carte options
What problems is the product solving and how is that benefiting you?
Streamlining my Inbound Sales Funnel.
Hubspot
What do you like best about the product?
Being able to attribute by source and channels we are acquiring customers and leads from.
What do you dislike about the product?
Hubspot lacks certain automated features like being able to easily segment customers by which products they are purchasing on a website.
What problems is the product solving and how is that benefiting you?
Attribution, Buying cycle timeline, automation. Hubspot's CRM is allowing us to better understand where customers are coming from and where to allocate advertising spend to increase sales.
Good for the price but needs to improve
What do you like best about the product?
It is great for analytics as you can create a report for literally anything but the marketing aspects are very good as well as you can send emails and create your own landing pages.
What do you dislike about the product?
The templates are a bit bland and difficult to edit and there is still more that can be done if you are good at coding but if you aren't you are up a creek without a paddle
What problems is the product solving and how is that benefiting you?
We are tracking our deals, contacts and marketing events that we attend and hold. The benefits is that it is very easy to get to either through your computer or on your phone and the entire company can look at it
Recommendations to others considering the product:
It is good for the price but realize it is very early in their creation and it will only get better it is solid at the moment but can be greatly improved
An efficient tool for marketing CRM
What do you like best about the product?
It's FREE ... at least what I am using. It is possible to upgrade multiple sections whether that be marketing, sales or service. If there are multiple users I'm sure the cost would be significant if you were to open up the CRM all the way.
There activity feed is a great feature that shows how many times an email has been opened. The free version only tracks 200 activities a month.
I've integrated a chat box for my website which feeds into the "Conversations" tab. This part also allows you to see chat, Facebook Messenger conversations that are tied to your account. Very handy.
There activity feed is a great feature that shows how many times an email has been opened. The free version only tracks 200 activities a month.
I've integrated a chat box for my website which feeds into the "Conversations" tab. This part also allows you to see chat, Facebook Messenger conversations that are tied to your account. Very handy.
What do you dislike about the product?
When creating a contact it is a little cumbersome to add certain contact information that most people would probably use. You have to click down a couple levels to get to the area where you add things like website or even company name.
What problems is the product solving and how is that benefiting you?
Hubspot has helped streamline my lead follow up and nurturing. Even while using the free version, there is still a ton of usability. Setting up reminders to call or email while linked in with previous conversations is a great feature.
Recommendations to others considering the product:
If you are just starting out with a small team, there is a ton of functionality available at no charge.
Simple implementation, easy to use
What do you like best about the product?
It's easy to deploy to a small marketing team
What do you dislike about the product?
A bit less sophisticated than some of the top CRM solutions
What problems is the product solving and how is that benefiting you?
Helps us tie on-site actions to our email marketing campaign
HubSpot: A great choice for a CRM
What do you like best about the product?
As a marketing coordinator, HubSpot makes it extremely easy to track email campaigns, manage social media accounts in one place, upload contacts, etc.
What do you dislike about the product?
When I've encountered problems in the past and reached out to HubSpot, all they do is send a link to their help page, which I've usually already read, rather than help you work through it.
What problems is the product solving and how is that benefiting you?
It makes my job much more efficient; I used to use multiple scheduling tools for social media which was very time consuming. Now I simply can create one post and share it among all of our platforms.
HubSpot is easy to use
What do you like best about the product?
HubSpot is what you make it. If you keep track of your info, it's great. I like the link to incoming and outgoing emails... easier than making individual notes of contacts.
What do you dislike about the product?
It seems to log out from time to time and if I don't notice, I have to manually enter notes. That is really the only dislike.
What problems is the product solving and how is that benefiting you?
I am able to track conversations more effectively and follow our staff's communication with clients to determine where we might be falling behind.
HubSpot CRM, Organize your Customers
What do you like best about the product?
Tracking quotes and fully monitoring sales representatives' activity with each of their customers.
What do you dislike about the product?
Forcing the reps to log their data. Most of the time they will go on a sales call and not log their experience.
What problems is the product solving and how is that benefiting you?
Tracking deals and improving monitoring of forecasts for our manufacturing team so they know which deals are close to closing.
Recommendations to others considering the product:
Stick with it and keep urging your sales reps to document their experiences.
Great CRM tool
What do you like best about the product?
I think the best part of HubSpot is it's usability. It's well organized, which makes it easy to navigate.
What do you dislike about the product?
My biggest complaint with HubSpot is that you can't filter on a certain user's emails in the Marketing Email section. We have a lot of people at work that use HubSpot and send group emails out, and sometimes you lose an email you sent because of all of the other emails.
What problems is the product solving and how is that benefiting you?
The main problem we're solving is having a modern CRM. The biggest benefit we've realized so far is being able to track email opens and clicks. This helps us prioritize who to contact first.
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