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Reviews from AWS customer

2 AWS reviews
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Brandi B.

Hub spot just makes sense

  • October 18, 2020
  • Review provided by G2

What do you like best about the product?
I love that HubSpot offers a free version so you can get to know your way around and see if it works for your business.
What do you dislike about the product?
I wish the chat feature worked on the free version
What problems is the product solving and how is that benefiting you?
We have so many systems to track new leads and where they are in the sales funnel. HubSpot’s dashboard makes it easy to enter contacts and track them from cradle to grave.


    Nakia W.

Wonderful app and great customer service

  • October 17, 2020
  • Review provided by G2

What do you like best about the product?
Sales agent was awesome and very helpful and the app was super simple to use.
What do you dislike about the product?
I don't think I can give any negotiate feedback
What problems is the product solving and how is that benefiting you?
Automation and simplifying of processes


    Food Production

Great CRM software!

  • October 15, 2020
  • Review provided by G2

What do you like best about the product?
The ability to easily create workflows and tailor them according to specific business needs is amazing! The customer support team is very efficient, along with knowledge hub is really useful!
What do you dislike about the product?
The pricing may get expensive when the number of contacts increase, but apart from that, a great software for marketing activities.
What problems is the product solving and how is that benefiting you?
Managing relevant contacts and communications is what I mainly use HubSpot marketing for. Email marketing and all the functionality associated with it, is great, specially if you are small business and have up to 5000 contacts.


    Sushil K.

Agile Sales and Productive Sales Software

  • October 15, 2020
  • Review provided by G2

What do you like best about the product?
Ease of use and sales collaborations features. Sales hub sequences, tracking, and integration with sales productivity software help in visualizing everything in one place. videos,
All-in-One Growth platform.
What do you dislike about the product?
It has got sufficient reason to love the product, few aspects of sales reporting, rep's performance could be way too much better or pipeline level reporting can be improved further.
What problems is the product solving and how is that benefiting you?
sales alignment, less time in data entry, and keeping everything at one place.


    Marina G.

Easy to use CRM platform with great knowledge based help and customer support

  • October 15, 2020
  • Review provided by G2

What do you like best about the product?
Ease of list building to achieve targeting and segmentation.
What do you dislike about the product?
Workflows are not always as intuitive for me and filters are different than in other CRM platforms. I usually require assistance from customer support for workflows.
What problems is the product solving and how is that benefiting you?
CRM hygiene - exposing incorrect descriptions in SFDC lead to mis categorizations for dynamic lists and able to clean both databases for more accurate syncing.


    Wendy M.

Sales Hub for PROs

  • October 14, 2020
  • Review provided by G2

What do you like best about the product?
Ability to work on a consolidated CRM which increases efficiencies and transparency throughout the business. Tracking sales and customer interactions is also something which has added enormous benefit to our business.
What do you dislike about the product?
The inability to customise certain elements and the limitation of the mobile app.
What problems is the product solving and how is that benefiting you?
Our communication has historically not been very efficient and managing and tracking communication within the tool has made a big difference to our business.

We have also never tracked leads to conversion rates which is also providing us with very insightful stats to help us make informed strategic decisions.
Recommendations to others considering the product:
The objection is massive when implementing and enforcing with a team who is not used to using a digital platform but its worth the hand holding and objection management as the team are guaranteed to see the results, albeit a little slower than I would have liked.


    Chris H.

HubSpot for the Win

  • October 13, 2020
  • Review provided by G2

What do you like best about the product?
Assessing the success rate of the templates and the sales sequences, it's easy to diagnose how successful each template is, which eventually coincides in a very successful outreach using quick and highly personalized tailored emails.
What do you dislike about the product?
HubSpot is already a great platform, the only real progression I can see that would help them is if the templates when altering them can have the analytics next to them, so this can then help I determine the level of alteration necessary to the alteration of that specific template.
What problems is the product solving and how is that benefiting you?
HubSpot is a great tool for connecting with the right prospects. again analyzing the right companies, building sequences that get noticed and overall has everything that a sales CRM tool needs.


    Transportation/Trucking/Railroad

Working with HubSpot has been an organization and task management lifeline

  • October 13, 2020
  • Review provided by G2

What do you like best about the product?
I like the template and sequencing options on HubSpot. It gives you standard template that you can make your own with tasks to utilize in between or you can create your own.
What do you dislike about the product?
I wish I could see different dashboard views on the app when a manager is on the go it would come in handy.
What problems is the product solving and how is that benefiting you?
I am solving the issue of having sales reps manage their time wisely. They have task created for them to call contacts, email them, and follow up. They get reminders in their outlook accounts. HubSpot has truly helped keep everyone very organized and create good time management habits.
Recommendations to others considering the product:
If the time is given to fully utilize the product it will provide wonders to your orgnization.


    Chris J.

Hubspot helps me be successful

  • October 13, 2020
  • Review provided by G2

What do you like best about the product?
Hubspot is really easy to use from computer or by phone.
What do you dislike about the product?
Hubspot sales packages need to be made better. They should allow you to choose what service you want instead of having to buy big packages like cable tv.
What problems is the product solving and how is that benefiting you?
Hubspot keep my prospects and contact info organized. I am keeping in touch with more prospects and contacts because I am so organized.
Recommendations to others considering the product:
Try it you will like it.


    Marissa W.

Better than the rest!

  • October 13, 2020
  • Review provided by G2

What do you like best about the product?
The automatic workflow saves a lot of time. Sometimes you will forget to set a task to follow up, but the workflow will automatically set one and save you! It's also the easiest, most simple platform I have experienced. It is very straight forward and easy for anyone to learn how to use, especially after watching the training programs. It's nice to see the specific webpages and URL's prospects are viewing to see what their interests are and to gauge how to interact with them. One of my favorite things is being able to set emails to be sent in the future.
What do you dislike about the product?
You cant view previously completed tasks. Sometimes I will accidentally click the checkmark and the task will disappear and I am left wondering what I had to do. It is also pretty difficult to edit any templates unless you have extensive knowledge or experience with it. Also, there are some limitations when it comes to tracking, some times it will only be available for specific prospects and not for others. It may be something due to their email provider or specific settings they have, but it's odd that some you are able to view and others you cannot.
What problems is the product solving and how is that benefiting you?
It's nice to see when people open emails, especially if we have been unable to reach them. This allows us to see that they opened an email and if they didn't respond, we can typically assume they are no longer interested. With the CRM, we are able to track interactions of one prospect, even if they talk to multiple different team members. Overall, it allows you to track and monitor prospects traffic and activity, which allows you to better interact with them and know what they are most interested in.
Recommendations to others considering the product:
Even if you have another platform, Sales Hub can be integrated and thus can still be very beneficial. Recommend to research and see if it would work with your company first.