Sales Hub Enterprise
HubSpotExternal reviews
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Combines the most useful sales & marketing tools
What do you like best about the product?
This CRM takes the best bits of my favourite platforms and combines them in a way that is designed to enhance existing sales and marketing functions.
What do you dislike about the product?
Pipeline (deals) could be further enhanced to provide more granular information, but this is a very minor quibble.
What problems is the product solving and how is that benefiting you?
Problem solving – visibility of entire sales & marketing funnel in one platform
Benefits – ability to make small tweaks and adjustments to my processes that add up to meaningful results
Benefits – ability to make small tweaks and adjustments to my processes that add up to meaningful results
Recommendations to others considering the product:
Sequences work well as front-of-mind prompts, but do not use them to replace non-automated interactions.
Innovative and Intuitive
What do you like best about the product?
I've been using Hubspot for the past 8 months and it's been an amazing time saving tool. The features are easy to use and the support your receive is excellent. I particularly like the email templates, sequencing and workflows that allow me to automate a lot of what I do.
What do you dislike about the product?
There are some small UI issues that have cost me a fair bit of time. I've accidentally exited an email sequence after spending 10 minutes editing it and lost all the changes, or I've closed a window, or navigated away from a page and lost the detailed notes I was typing throughout my call...
Further UI testing and adding some better fail-safes would reduce the frequency of user error that results in the loss of work or critical data, and would help reduce frustration and instil trust in the platform. (I continue to type my notes elsewhere for fear of losing them)
Further UI testing and adding some better fail-safes would reduce the frequency of user error that results in the loss of work or critical data, and would help reduce frustration and instil trust in the platform. (I continue to type my notes elsewhere for fear of losing them)
What problems is the product solving and how is that benefiting you?
Major time savings and better data analytics
Great value for money with strong workflows and automations
What do you like best about the product?
It does a good job of automating marketing and sales tasks which saves a lot of time
What do you dislike about the product?
It's not perfect for automation, although it makes a good start for the price paid
What problems is the product solving and how is that benefiting you?
Getting valuable feedback about the success of marketing and sales campaigns with stats on email opens and clicks, form submissions and conversions.
Clean, Simple, Effective
What do you like best about the product?
Hubspot tools are very easy to use and straightforward. Easy to customize your content and create what you need with different options for both the content and the timing of how things are sent out. The email tracking is also very helpful.
What do you dislike about the product?
I am never able to get groups under the same domain to enroll in sequences correctly. Also there are a number of times when the tracking feature will incorrectly notify me of an action.
What problems is the product solving and how is that benefiting you?
Increases my workflow and my ability to contact prospects. It has turned the work of one email into 4 or 5 and has increased the number of contacts I am able to reach.
Recommendations to others considering the product:
If you want a quick tool to be able to work with prospects, create customizable content quickly, then this is a no brainer.
Worth the Investment
What do you like best about the product?
- Knocks out time
- Invaluable to business
- Adds intelligent overlay
- Invaluable to business
- Adds intelligent overlay
What do you dislike about the product?
- The "opened email" notification in the top right-hand corner of my laptop can get distracting...but I could easily change the setting if I cared enough
What problems is the product solving and how is that benefiting you?
$600k fundraising achieved with nuanced, human touch yet very little actual effort
Customer Reach
What do you like best about the product?
With CRM, the user is able to reach a vey wide and diverse range of customers while still being able to maintain a personal relationship with each contact. You can send information to multiple customers while maintaining personal touches and additional information that is specific to that contact.
What do you dislike about the product?
HubSpot CRM sometimes takes too long to update contact/company information and when there is a large number of contacts in the CRM, it can be tough to keep track and know which contacts take priority over which.
What problems is the product solving and how is that benefiting you?
I am able to create a large number of contacts and get them all the same necessary information. I am solving the problem of blast/spam emailing by being able to add personal touches to each sequence that is sent out.
Recommendations to others considering the product:
Update contact information as much as possible and make sure that everything is entered in correctly
All good just sometimes hubspot acts really funny.
What do you like best about the product?
Everything, just sometimes it shows notifications which doesn't makes sense as in people have not clicked and show clicked people have not opened it, it shows opened , if there is trail of mails and m replying to it shows number of times opened of previous mails.
What do you dislike about the product?
Nothing as such, all good just try and make it perfect by notifying people when they open click etc.
What problems is the product solving and how is that benefiting you?
Makes work easier , easy to follow up as well.
Sales Automation tool
What do you like best about the product?
I mostly use HubSpot for sales automation. I like and use most the sequences, and I like how it eases my daily work as a sales development manager. The tool is easy to use, contacts easily found from database.
What do you dislike about the product?
Maybe more configuration possibilities would make the use of HubSpot even better. Also, the reporting is not what I hope for. E.g. when reporting reply rates & open rates each month, the reporting calculates those wrongly.
What problems is the product solving and how is that benefiting you?
Making the sending of outbound and inbound campaigns to prospects so much easier than than only templates and manual emails. Lot of time saved, easy to track the performance of each sequence.
Happy with Hubspot
What do you like best about the product?
The best part- Extension for chrome, help us to get notified once they open our email. Integrated with multiple tools like salesforce, toky email etc. It makes my work easy with filters which is available on the contacts page. I have a detailed report on everyday activity which helps me to grow 1% every day!
What do you dislike about the product?
tracking of the location has been removed recently.
What problems is the product solving and how is that benefiting you?
1 tool to gain knowledge and make me to remind the tasks for the day.
Recommendations to others considering the product:
nil
Hubspot Account Executive Sales Review
What do you like best about the product?
I like how easy hubspot is to use from an account executive point of view. The queues and tasks truly help make everything easier in regard to calls.
What do you dislike about the product?
My only dislike of hubspot is the reporting. Although they are easy to use, I feel as though they are limited in their abilities to pull specific reports.
What problems is the product solving and how is that benefiting you?
Keeping track of all of my prospecting and quotes! I do not have the ability to keep everything in my mind, and this is truly helping.
Recommendations to others considering the product:
If you are looking for an easy to use program, that will accomplish all of your needs in terms of a CRM and lead management, Hubspot is the way to go!I have used other CRM's in the past, and Hubspot is by far the easiest to use and learn.
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