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Reviews from AWS customer

2 AWS reviews
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10,016 reviews
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5-star reviews ( Show all reviews )

    Rusty R.

Great way to work sales leads

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
The tools that identify what sales leads have done with the communication you provided them. In other words - having the ability to see when the lead (customer) has opened an email or clicked on a link shows us their level of interest. Being able to organize my workflows has also helped my business, i not only use HubSpot for sales but it is an excellent tool to track production and keep track of customer records.
What do you dislike about the product?
Searching and filtering lists are a bit clunky. The properties need to be duplicated from the deal to customer to company. You should be able to see the address of something no matter if you are on the deal or company or property. To make that happen you have to create properties for each one and entire them at separate times.
What problems is the product solving and how is that benefiting you?
Being able to scheduled sequences and stay in front of our customers has meant the difference of winning or losing a job. The communication tools HubSpot Sales provides allows us to build trust and gain awareness in our market space.
Recommendations to others considering the product:
Hubspot is flexible, it provides you the ability to grow without any upfront cost. The support has been excellent. The basic model is free and offers a lot of help to organize contacts and jobs. Their other tools help integrate businesses' efforts to support sales and operations. I have found their CRM to work extremely well for my business.


    Mariana L.

Hubspot is very usefull, easy, intuitive tool.

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
The filters are the besties. It is so easy to use and it has infinite ways to mach them, excluded ou included them in a campaing, it is very intuitive to clone or create a new from a existing one. Create a list from filters is the best practice to communicate our clients very personalited
What do you dislike about the product?
The view of contacts and filters is not very intuitive in the beta version, because it doesn't appear in the first way, to create a new list fro contacts is impossible. The last version is so much easy, the filters is on the left and you don't need t do anything else or save that if you dont need
What problems is the product solving and how is that benefiting you?
Once I had a problem with some delay from HubSpot, the support has very helpfull, but nothing to much to do about that. In few hour ir was solved and it was completed understanding
Recommendations to others considering the product:
HubSpot attended all demand of a global company, thousands employes using the system and it is very easy to use, intuitive and very completed. I recommend dor any company size it makes really easy the sales, marketins, metrics and all you need for your company


    Mitchell V.

This has saved me 100's of hours. Literally.

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
I love the personalized tokens you can build out and the automated process after the sequences are built out. You can have multiple sequences for different situations and it has saved myself and the team 100's of hours over the course of a few months.
What do you dislike about the product?
You can't integrate them with a workflow. But they said they are looking into it!
What problems is the product solving and how is that benefiting you?
Not letting the leads fall through the cracks. Being able to lead nurture properly and keeping that top of mind awareness has been great.
Recommendations to others considering the product:
Start with the free version and take note of how powerful it is!


    Real Estate

HubSpot is hands down the best CRM!

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
Hubspot Sales Pro full featured available tools, such the Templates & Sequences along with amazing Reports Dashboards. Most important fantastic overall support and great team!
What do you dislike about the product?
Having worked with several CRM and the challenges, there is not much downside using Hubspot. The only recommendation is to continue developing the overall support of multiple languages.
What problems is the product solving and how is that benefiting you?
Quickly sorting leads from Prospects to Opportunities and closing deals faster! Eliminating any SALES LEADS LEAKS that we had in the past without using hubspot crm.


    christopher q.

Christopher Quirin

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
I like the dashboards and ease of use and I spend less time on reports
What do you dislike about the product?
Nothing has been a problem except this review
What problems is the product solving and how is that benefiting you?
My admin handles any issues
Quick look at at sales activity and progress tracking
Recommendations to others considering the product:
I’ve used other CRM tools, but this platform works best


    Danielle O.

Makes follow ups easy

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
With tools like sequences, you can easily follow up with leads and track progress on deals. All of the guesswork has been removed. By creating emails, tasks, and to-dos within the sequence, you will never have to spend time wondering what your next steps are within the lead. You have the freedom to take holidays without the worry of sacrificing the lead.
What do you dislike about the product?
The only downside is if your team is not utilizing it the same way. If not everyone is on the same page, it can create double work.
What problems is the product solving and how is that benefiting you?
With SalesHub, I can easily organize my leads through each step of the sales process. By utilizing Sequences, I'm ensuring my leads are receiving thoughtful communications delivered on time without having to stop what I'm doing. From beginning to end, my leads are receiving information to help them throughout the decision making process.

Aside from ease of use with leads, I find it helps with communications within the team. We can communicate directly on the deal page to keep track of all moving parts within the deal, eliminating the need for emails back and forth or external communications.

The ability to track emails within the deal page allows you to easily see when a lead has read your email so you can have more on-time follow up as needed.
Recommendations to others considering the product:
From reporting, to analytics, to deal implementation, I would recommend Sales Hub for all sales teams. You will not find an easier software to help keep your leads and deals organized.


    Cody H.

HubSpot is an essential tool for any serious sales person

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
The Sequences function in HubSpot is fine-tuned for a realistic and personal automated approach to the first reach-out for a cold contact. Having used other tools, HubSpot blows them all out of the water with its ability to personalize a sequence for each customer with minor details that appears in all ways as a personalized single email to the contact. I'm able to blaze through new prospects, by reaching out with valuable resources they can use for their business and give them a chance to reach out before I call them directly which to many people, is an intrusion. Once the contact responds, they won't receive a 2nd or 3rd email, but when they don't respond an automated task to call them is put into my calendar. I love HubSpot and don't know what I did without it before.
What do you dislike about the product?
There isn't a lot I don't like about HubSpot, but I'm always putting ideas into the Feedback section with ideas to make things even better.
What problems is the product solving and how is that benefiting you?
I had a hard time organizing my prospects previously so that I could easily call "one after another" when I'm ready to sit down on the phone during the day and do my prospecting. The activity widget makes it easy to click next through calls and easily finish my "To Do" list each day.
Recommendations to others considering the product:
Enter your old WON business as you get started to really learn how to use the system and get a sales cycle going that works for you.


    Primary/Secondary Education

Automated pro-activity!

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
So far, my experience with Hubspot has been a good one. The software has enable my workload to become slicker and more productive, not to mention more pro-active. It's incredibly intuitive and easy to use and customize for my needs. Plus it's improving constantly and when I've had a problem they have resolved it quickly.
What do you dislike about the product?
When I'm on a customer or company page I just wish I could customize the right side of the menu. For example on the left side of the screen you can customize what order you can see the customer information like zip code first or phone number, etc. I also wish there was a way to universally update how I organize the data when I view multiple lists.

I also wish there was a feature to consolidate wasted space when viewing my contacts activity. Much like how Gmail allows you to show your emails in a relaxed or more compact way. I like to see lots of information at once rather than scrolling around for it.
What problems is the product solving and how is that benefiting you?
I am able to keep track and in contact with more customers. Automated reminders and tracked emails are wonderful!
Recommendations to others considering the product:
It is awesome and improving even in the two months I've been using it.


    Sam T.

Great CRM system

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
I love how accessible everything is. and how easy it is to navigate through the CRM
What do you dislike about the product?
Sometimes, hubspot lags, and doesn't call people the first time. Also, sometimes tasks that I create for myself get finished when I'm doing custom tasks that hubspot makes, and it makes me lose a client over it.
What problems is the product solving and how is that benefiting you?
Same as above.
Recommendations to others considering the product:
Give it a couple of days, and you will be ready to use Hubspot. Very user friendly.


    Retail

Smooth way to engage effectively your prospects.

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
The ease of creating and modifying sequences as well as meeting links. I also like the possibility of easily modify sequences and set task with prospects. Finally I love the integration with Gmail that allows to interact without leaving Gmail.
What do you dislike about the product?
Sometimes multiples contacts are connected under the same domain and hubspot is not able to understand it and unroll from a sequence. Same thing happen when there are customer service software that change the email.
What problems is the product solving and how is that benefiting you?
Email sequences and Meeting links. Very easy to use and to manage, track records and engage with new prospects.
Recommendations to others considering the product:
Really great software. Awesome for CRM for small company and also for email tracking, email automation, calendar link synchronization. I love also the data and insights it shows to me and make me measure and improve my performance. Very important is also the customer service associates. They are really professional and responsive, solving all the problems and questions a user might have. It also offer many integrations with the most common softwares to ensure a great workflow.