Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Salesforce is in trouble!
What do you like best about the product?
Hubspot is the IOS to Salesforce's windows. Everything is intuitive and the data/controls are where you expect them to be. Hubspot's email tracking is second to none when it comes to prospecting. When you then factor in price, the decision becomes easy.
What do you dislike about the product?
This CRM does not have many shortcomings when compared to its competitors.
What problems is the product solving and how is that benefiting you?
Great CRM and sales prospecting tool. Very user friendly with support staff that are just a phone call away if you need anything.
Hubspot makes keeping in contact with potential customers seamless.
What do you like best about the product?
I really appreciate the customizable sequences which allow you to set the cadence of tasks for all types of follow-ups. Sequences can be infused with customized email templates. These templates can include helpful links and relevant customer data to personalize them to the contacts. I also enjoy being able to create call ques based on my daily tasks. This helps me stay focused and get them completed more quickly. In relation to the call ques, HubSpot also has a variety of integrations with other software and this allows me to use a click to call feature with my phone so I do not have to dial the numbers manually.
What do you dislike about the product?
I wish HubSpot had a fuzzy search when looking up contacts and companies. The addition of a fuzzy search feature would allow for better duplicate tracking and more allowance for spelling errors when looking up a customer or company.
What problems is the product solving and how is that benefiting you?
I am able to easily search contacts and sort them from a wide range of fields. This allows me to assemble targeted campaigns for outreach and has helped increase revenue. I can then mass enroll them in sequences and mass assign them to my self in batches of 50 at a time. I have found the 50 batch size to be perfect for allowing daily communication and regular follow up to be auto tasked by the sequence.
Recommendations to others considering the product:
This is an easy adoption for your company and easy to learn. There are helpful blogs for common questions and don't hesitate to pick up the phone if you have a question.
Very helpful!
What do you like best about the product?
Being able to create tasks as easily as we do. It's like a to-do list.
What do you dislike about the product?
That we cannot send emails on bulk without enrolling them on sequences.
What problems is the product solving and how is that benefiting you?
It's easier for me to be in charge of my contacts and now what to to next.
HubSpot - user-friendly and beneficial to a highly productive work day.
What do you like best about the product?
I really enjoy how easy it is to attach templates, sequence them, and add customization directly within the email draft. Being able to call directly out of HubSpot and save call transcriptions is also very useful overall. The utilization of task queues allows for a high rate of daily productivity.
What do you dislike about the product?
There are times when calls/emails won't log or calls will be dropped, but this typically gets fixed within a matter of minutes.
What problems is the product solving and how is that benefiting you?
The ease of calling directly from HubSpot Sales Hub makes life so much easier. Saving a recording of the call is also great to go back and review when needed.
Recommendations to others considering the product:
I highly recommend using HubSpot Sales Hub to increase efficiency of the company.
Most complete CRM in the web, amazing combinations to approach a client
What do you like best about the product?
The thing I like the most about using hubspot is all the tools we are provided to engage on a useful and creative conversation with our potential clients. In addition, the filters that are added on Hubspot make it very easy to divide clients into any list that you want, keeping track of customers has never been easier before.
What do you dislike about the product?
Sometimes Hubspot has some problems to engage on a call, there isnt a call established and it just drops before it even starts ringing. The only solution is to refresh the page or even reconnect to your internet connection.
What problems is the product solving and how is that benefiting you?
The problems I am solving is my companies lack of clients. From a set of database, I am responsible for filtering, updating and reviewing different client lists. The benefits I have found is how easy it is to interact with a client, whether it is through a call or an email. There are so many ways to edit the email templates. If a client is interested, the history established between the company and the client is very detailed with all the information along with the dates of the approach.
User friendly CRM
What do you like best about the product?
Logical layout, easy interface, integrations with Gmail, automated sequencing
What do you dislike about the product?
The integration with Linkedin Sales Navigator could automatically log the in mails.
What problems is the product solving and how is that benefiting you?
The content is very useful for us that practice de ABM.
Recommendations to others considering the product:
The interface and easy of use is way better than SFDC
The CRM of choice
What do you like best about the product?
It's usable. Configurable. Reports and dashboards are great.
What do you dislike about the product?
It would be great if in the future there were more suggestive ways to build dashboards and reporting
What problems is the product solving and how is that benefiting you?
Sales email campaigns (sequences) have been a God send.
Implementation Specialist
What do you like best about the product?
The layout -- makes everything so easy to access and manage all in one place!
What do you dislike about the product?
Sometimes it runs slow, but thats all!!!
What problems is the product solving and how is that benefiting you?
None -- I don't use the sales portion but I know its been great for our team
Recommendations to others considering the product:
No reccomendations
Organization is Key
What do you like best about the product?
The most helpful is the email tracking and templates. It not only makes the job easier but it also helps having all the information right at your fingertips. The templates makes the task at hand go faster and run more efficiently. Getting the information needed by just a couple of clicks with templates is the best feature in my opinion.
What do you dislike about the product?
It would have to be not being able to classified leads. In example, if a lead is on maternity leave or on furlough, to tag their profile with a "Short Term OoO". Not only would it help the sequences of not sending emails to leads who won't get them but also to have it in front of your eyes to know not to email them manually.
What problems is the product solving and how is that benefiting you?
Solving the need to send out content but also seeing next steps and more information with the convenience of Notes and Activity. It has helped me get a full understanding of past, current and possible upcoming conversations.
Great!
What do you like best about the product?
The templates when used accordingly are extremely helpful for time management.
What do you dislike about the product?
It's very easy to lose your page when accidentally clicking the back button or lose a call from it.
What problems is the product solving and how is that benefiting you?
Quicker lead to enrollments are the benefits.
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