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Reviews from AWS customer

2 AWS reviews
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10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Alexander T.

A Salesmans overview of Hubspot

  • September 16, 2019
  • Review provided by G2

What do you like best about the product?
Data management and reporting allow you to manage and queue prospects based on a number of factors to ensure the best use of your time.
What do you dislike about the product?
The online aspect of the CRM means that when your internet is down, your CRM is too.
What problems is the product solving and how is that benefiting you?
The ability to manage pipelines and prospects in a way which can be easily reported, analysed and worked efficiently.


    Marketing and Advertising

The most comprehensive CRM platform I've ever used

  • September 15, 2019
  • Review provided by G2

What do you like best about the product?
What I like best is the ability to automate intelligent communication with dozens of segments of my consumers, with the click of a button. Even more, it's not just linear communication paths - "if this then that" is a huge part of my email strategy, and Hubspot allows me to build in a never-ending number of variable follow up communication depending upon the actions of each person in my CRM database.
What do you dislike about the product?
The only complaint I have about Hubspot is their customer service tends to be a bit slow, which I assume is because they are so busy with so many customers.
What problems is the product solving and how is that benefiting you?
With HubSpot, we have become an infinitely more intelligent organization when it comes to communications with customers and prospects based on what we know they are interested in, without burdening them with information they won't respond to. It's shortened our path to purchase and pushed more qualified prospects through the funnel quicker, cheaper, and more efficiently.


    Christopher K.

Great set of customer management & marketing tools!

  • September 14, 2019
  • Review provided by G2

What do you like best about the product?
Was able to try it out for free first and allowed me to automate a lot of sales and website activities.
What do you dislike about the product?
It costs a lot to upgrade to a plan to get more access to better tools.
What problems is the product solving and how is that benefiting you?
Able to keep track and monitor customers in the sales process with analytics too.


    Corey H.

Great Product - Highly recommended

  • September 14, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot is simple, clean, and easy to use. The support (whether you're a paying customer or not) is superb. I've been using Hubspot at the company I work for a long with my own companies for years and love how intuitive it is. I haven't had a bad experience so far with hub spot. I can't think of anything else I wish they had at the moment other than the ability to change the meeting link URL. If that could get fixed I'm sold. While I do pay for Hubspot with some companies, I have a couple of small businesses that I use hubspot with and the limited meeting link functionality is a pain :|
What do you dislike about the product?
I REALLY dislike the fact that if you're on the free plan you can't delete your Meeting URL once it's created. This causes an issue when you want to change the Meeting URL, which you can't do. This is a big flaw I wish would be addressed!
What problems is the product solving and how is that benefiting you?
Keeping track of customers and emails. Staying on top of your customer is tough but hubspot makes it manageable. We also use hubspot for meetings, follow-up, tracking emails, customer details and a number of other things. Over all we spend a lot of time in hubspot.
Recommendations to others considering the product:
Use it. Try it. You'll love it. It's a great product. Yes, you may outgrow it one day but if you do, good for you!! Hubspot is an amazing product.


    Poppy A.

It Makes Lead Generation a Dream

  • September 13, 2019
  • Review provided by G2

What do you like best about the product?
The initial dashboard when you log in provide huge amounts of information in just a snapshot, from new contacts to sessions and top emails. It gives everything you need in an instant.
What do you dislike about the product?
It has a lot of layers and complex systems which means it can end up taking a fairly long time to truly learn and remember all of the functionalities.
What problems is the product solving and how is that benefiting you?
Hubspot has allowed me to run all of my marketing campaigns with obvious ROI and look at new information i wouldn't have usually had with our previous marketing CRM system.


    Vinay C.

Easy to use CRM

  • September 12, 2019
  • Review provided by G2

What do you like best about the product?
It's an all in one tool that your marketing and sales team can leverage.
What do you dislike about the product?
It takes a little bit of time to understand how each and every feature works.
What problems is the product solving and how is that benefiting you?
We have a consolidated list of our contacts, leads, and deals. Our sales team heavily utilizes Hubspot to keep track of conversations and potential buyers.
Recommendations to others considering the product:
Hubspot is a market leader. The product justifies it. It can take care of all your marketing and sales needs. It's the best that I've seen. It has a learning curve but it's worth it.


    Marketing and Advertising

Highly useful CRM for saving time in your Sales Procedure

  • September 11, 2019
  • Review provided by G2

What do you like best about the product?
The best feature for me is tracking emails, so you can have and see all the past interactions with this contact, and share it with your team.
What do you dislike about the product?
It is quite difficult to import sheets from your own database if you don't have the same way of administrating leads as HubSpot (For example, if you organize your leads in companies, rather than contacts)
What problems is the product solving and how is that benefiting you?
Time saving, and easy coordination with my team.
Recommendations to others considering the product:
Do it, start using HubSpot!


    Ricardo F.

Easy to use out-of-the-box

  • September 10, 2019
  • Review provided by G2

What do you like best about the product?
Very straight forward CRM system with convenient interface giving salespeople all the info they need on one screen. Very easy to track deals and amazing customer support!
What do you dislike about the product?
It's hard to conveniently pull data from their database and create associations since they seem to not be using a relationship-based database
What problems is the product solving and how is that benefiting you?
It's easy in Hubspot to assign contacts/accounts to different team members.


    Kate M.

A fantastic platform for sales and New Business.. when you get the knack!

  • September 10, 2019
  • Review provided by G2

What do you like best about the product?
This platform can do a ridiculous amount of things!! I like how you've got the customer service guys always on hand that you can book a session in with whenever you need. Sometimes need a quick reminder on how those workflows work..
What do you dislike about the product?
Hubspot is hard to use at first, worth it in the end though!
What problems is the product solving and how is that benefiting you?
We have streamlined many of our means of marketing and new business lead gen.
Recommendations to others considering the product:
Take notes during your training sessions and do the free lessons!


    Michelle M.

The CRM has been challenging to learn but in the end we know it is a useful tool.

  • September 09, 2019
  • Review provided by G2

What do you like best about the product?
The CRM is helpful with a team of sales staff to communicate calls, outreach etc. to our customers and be on point with follow up.
What do you dislike about the product?
Learning and implementing all the components such as forms, tokens etc. we are still learning but I am sure with time we will get it all dialed in and be happy that the work and time was committed.
What problems is the product solving and how is that benefiting you?
Keeping all communication in one area that is accessible is a big problem solver. The benefits are unlimited but so far the reminders coming up on email have been a benefit.
Recommendations to others considering the product:
I advise that this tool is used for clients that do not have a tracking system for sales/clients.