Sales Hub Enterprise
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The Best CRM
What do you like best about the product?
It's easy to use, organized, links well with Gmail. I like the sequences and the ease of creating templates. The rows, columns, and filters are customizable, which makes organizing easy. Analytics and the report dashboard are helpful to keep track of clients, tasks, goals, and the team.
What do you dislike about the product?
I don't dislike much. Maybe just the style of the web pages. Also, I would like the ability to mass email clients without using the sequence. The sequence could be a bit much to create.
What problems is the product solving and how is that benefiting you?
Hubspot helps us figure out how to approach clients based on their activity and initial inquiries. I like setting up tasks, knowing when emails have been viewed. Keeps my contacts organized.
Recommendations to others considering the product:
Learn all the features required for your industry, and watch the videos.
Overall excellent, highly customizable with some limitations
What do you like best about the product?
Our team has gained an great overall increase in efficiency through the flexibility of the deal pipeline combined with the power of the workflow automation.
What do you dislike about the product?
I don't like the limited nature of the task management options and the clunkiness of the @mention as the only way to really draw attention to something in the activity feed. In order to provide the full spectrum of functionality that would take Hubspot from great to absolutely awesome, there would need to be some investment in usability and options for teams from an operational perspective. Having a "like" or "read" button on notes could also really lighten up the overall notifications and streamline team communication.
What problems is the product solving and how is that benefiting you?
As operations coordinator with a remote team managing the interface between manufacturing, shipping and receiving with the relationship based nature of a sales driven company, the possibility to more fully integrate our customer service and logistics systems into CRM has helped reduce duplication in our processes and increase efficiency.
Hubspot review
What do you like best about the product?
I like that Hubspot is clear and intuitive. It is very easy to learn how to use Hubspot quickly. I recommend it to everyone.
What do you dislike about the product?
I do not find many things to dislike in Hubspot. Maybe i can suggest that every user can change a colours in a mode.
What problems is the product solving and how is that benefiting you?
We solve residental real estates problem in Hubspot CRM. Thanks to Hubspot it is not to get lost with all cases.
Overall a good CRM
What do you like best about the product?
It is easy to use, navigate, and keep track of tasks, and export data
What do you dislike about the product?
Filtering can be tedious, there isn’t a strict guide on how to use it, you have to try it out yourself. A nice tutorial/ trial would be nice for first time users, along with notifying users about the academy features. Lots of features to be used, but it is not advertised.
What problems is the product solving and how is that benefiting you?
The benefits are the soli
Ease of Hubspot for Use
What do you like best about the product?
Hubspot has been a very easy way for our company to coordinate multiple departments while giving the best customer experience to our clients.
What do you dislike about the product?
Going back and forth is not necessarily seamless. When I'm in the deal stage and click on the contact associated with it, when I got back to deals, I need to refilter or go back to the filter in place unless I open a new window.
What problems is the product solving and how is that benefiting you?
It's been the best for all our communication. It keeps multiple departments in the loop, even when a contact doesn't reply all. We can all see the communication there.
I use Hubspot Everyday
What do you like best about the product?
Pipeline of deals. its quite cool, I also like tne new searching tool
What do you dislike about the product?
Tasks tool is a bit shitty, when i want to fulfill a Task then it doesnt come back, and I do not like the way to create a task is done because you have to click many times to create one and them are not clear for me.
Too much emails,..
Too much emails,..
What problems is the product solving and how is that benefiting you?
Increasing sales for the company ;)
Very helpful at keeping track of all my small projects
What do you like best about the product?
How easy it is to modify the date in task tab, how I can personalize each task based on deal stage so specific information shows up with what I need to complete each task. The workflows in general, though improvements can be made, they are useful and the team is always ready to provide helpful tips on how to make them better.
What do you dislike about the product?
I wish I could time the task based on the date of a scheduled meeting and not based on a set time from a workflow.
I wish workflows linked together in an easier fashion, that you could unenroll a client and then re-enroll them exactly where they left.
How I could track each workflow by pipeline and by deal stage.
I wish workflows linked together in an easier fashion, that you could unenroll a client and then re-enroll them exactly where they left.
How I could track each workflow by pipeline and by deal stage.
What problems is the product solving and how is that benefiting you?
Solved - tracking third party updates to complete a service.
- small tasks not falling between the cracks
- Ensuring follow up of manual emails or manuel enrollment in workflows is completed.
Benefits - peace of mind of not having to keep tabs myself, the workflows and tasks do that for me and give me the breathing room to pace the tasks.
- Keeping track of whats outstanding on day to day tasks, so I don't have to keep going back to each deal.
- Allowing me to focus on bigger projects.
- Track where I'm losing customer engagement based on tasks that are outstanding for some time.
- small tasks not falling between the cracks
- Ensuring follow up of manual emails or manuel enrollment in workflows is completed.
Benefits - peace of mind of not having to keep tabs myself, the workflows and tasks do that for me and give me the breathing room to pace the tasks.
- Keeping track of whats outstanding on day to day tasks, so I don't have to keep going back to each deal.
- Allowing me to focus on bigger projects.
- Track where I'm losing customer engagement based on tasks that are outstanding for some time.
Recommendations to others considering the product:
Take advantage of the helpful team, they're responsive and provide extensive information for any questions you have.
The Modern Rolodex
What do you like best about the product?
HubSpot's customer relationship management software is the easiest, most efficient way to keep track of leads and maximize sales. I use this software all day, every day. I'd be lost without it.
What do you dislike about the product?
The recent update overcomplicated some features and made bugs more visible. The "deals" feature does not migrate across fields properly.
What problems is the product solving and how is that benefiting you?
I use HubSpot to follow up with leads, update our clients on new features, and close deals.
Sending Templates
What do you like best about the product?
What I like the most are all the token and meeting links you can add to a template. Depending on the token sometimes you don't even need to edit anything. This makes my job much easier and faster.
What do you dislike about the product?
What I dislike is how long it takes to load a contact. The speed of the system is not the greatest. I also don't like that you can't select multiple contacts and send them the same template throughout the sale portions of things.
What problems is the product solving and how is that benefiting you?
We can now track all leads and possible leads that before was fallen into cracks.
Great tool for event sales!
What do you like best about the product?
It links to your email account so all of the emails are instantly reachable on Hubspot as back up. It also allows you to set yourself tasks and reminders which is great when you are working with over a 100 different events!
What do you dislike about the product?
If you don't action a Follow Up on the designated day, it won't appear the following day. You therefore need to check it every day in order to not miss anything, you then need to move each follow up if you're not going to get round to completing it that day.
What problems is the product solving and how is that benefiting you?
It's great as a email storage back up so that other colleagues can view the correspondence should they not have access to your individual email account.
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