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Reviews from AWS customer

2 AWS reviews
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10,016 reviews
from and

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5-star reviews ( Show all reviews )

    Marvin T.

Easy to keep track on my sales activities

  • August 07, 2020
  • Review provided by G2

What do you like best about the product?
There are many features on HubSpot Sales to take advantage of. I find 'Sales' - 'Tasks' helpful in following up on my leads, easily prioritizing the tasks which are more important. Due to the current pandemic, we have to search for lead contacts on my own rather than waiting for MQLs to come, so I think 'Contact' and its search filters are straightforward helping to sort out a list of leads as my requirements. The last but not least feature is 'Sales' - 'Documents', from which I can see how much interest the lead shows, such as how much time he/she is on a specific page.
What do you dislike about the product?
The downside is that HubSpot creates company accounts based on the lead's emails, which creates many duplicates at the same time. I think it's just a known issue, and we have to merge or delete them manually.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps me to manage leads easily with friendly user interfaces, show sales activities on Dashboard with different analytics showing me what needs focusing according to personal KPIs (for example email performance, connected calls, meetings)
Recommendations to others considering the product:
If you are a new user, you must check out the general tutorials at the beginning, which are quite easy to follow and do give you tips for later usage. The tutorials are not only about how to use Hubspot, but also give advice on sales activities.
As there are many converting sales/marketing templates, you could use them as 'ingredients' to prepare your emails. Don't have to browse around on other websites to look for them.
The last advice is to give it a shot and experience how you like it.


    Louise A.

HubSpot is the Complete Sales & Marketing Package

  • August 07, 2020
  • Review provided by G2

What do you like best about the product?
Easy to track and report on deals and its associated products.
What do you dislike about the product?
Cannot have different product prices for different channels.
What problems is the product solving and how is that benefiting you?
All the sales and marketing team know the status of leads and deals with all the associated email, telephone, web communication.
Recommendations to others considering the product:
Consider what functions you really need day to day to ensure your marketing and sales team are tracking sales from leads to closed sales to upsell, cross-sell and customer success.


    Information Technology and Services

HubSpot makes sales so easy!

  • August 06, 2020
  • Review provided by G2

What do you like best about the product?
The organization and ease of access make sales easy to monitor.
What do you dislike about the product?
I don’t have anything I dislike. Maybe an overall goal chart would be nice.
What problems is the product solving and how is that benefiting you?
Being able to see who opens my emails, engages and how many times. Helps with timeliness and verbiage for my follow-up.
Recommendations to others considering the product:
None at this time.


    Connor F.

Lots of important features and great tool for managing a huge book of accounts

  • August 06, 2020
  • Review provided by G2

What do you like best about the product?
Organizing contacts and tasks into lists
What do you dislike about the product?
Dealcards, contacts, companies don't always integrate together automatically, copies of dealcards are created when not needed.
What problems is the product solving and how is that benefiting you?
Managing a huge book of contacts is way easier


    Elliot H.

Outstanding CRM for a start up

  • August 06, 2020
  • Review provided by G2

What do you like best about the product?
I like how it truly acts as a hub and connects all my accounts
What do you dislike about the product?
Glitches at times and marketing emails could be more robust
What problems is the product solving and how is that benefiting you?
Building retlationships and sales. The folow up during the sales process in terrific


    Jorge V.

the best CRM for working anywhere

  • August 06, 2020
  • Review provided by G2

What do you like best about the product?
i love the queues, they let me work in an order way
What do you dislike about the product?
don't let me order the week's tasks to my liking
What problems is the product solving and how is that benefiting you?
have the whole team in one place
Recommendations to others considering the product:
NOTHING, ALL GOOD.


    Josh D.

Intuitive, Time Saver for any Sales Organization looking for a way to manage their pipeline

  • August 05, 2020
  • Review provided by G2

What do you like best about the product?
Easy of use, Account Management, Pipeline Review
What do you dislike about the product?
E-mail tracking doesn't always update on Accounts, which makes it tough to track customer engagement
What problems is the product solving and how is that benefiting you?
Sequences are easy to implement. Task management makes it seamless to keep track of my activities and pipeline. I've saved a ton of time and have been more efficient with Sales Hub.
Recommendations to others considering the product:
None


    Matthew A.

If I can think it, HubSpot can do it 99 times out of 100.

  • August 05, 2020
  • Review provided by G2

What do you like best about the product?
Using HubSpot, I'm able to automate tons of simple tasks that waste my time if done manually in order to spend time on building relationships with our customers.
What do you dislike about the product?
I do believe there is a learning curve that you have to go through, but HubSpot's customer support, customer success teams, and knowledge base is more than enough to get proficient.
What problems is the product solving and how is that benefiting you?
I'm using HubSpot to qualify registered users as potential customers for our app. I built workflows that help take them through the onboarding process and use auto-generated tasks to check in on their accounts. Our developer used HubSpot's API to tie our admin portal to HS. I created a custom contact property to add a link to each contact's profile in our admin portal so that follow up and account reviews take about 10-15% of the time they used to.
Recommendations to others considering the product:
If you're on the edge, it is definitely worth trying. Worst case, you're out a few hundred bucks... but best case, you're able to streamline administrative tasks and win more business without extra headcount. The "net present value", if you will, is positive for sure.


    Simon L.

The best sales platform to manage client experience and deal management

  • August 03, 2020
  • Review provided by G2

What do you like best about the product?
HubSpot Sales Hub helps us manage all of our sales operations and automate workflows which helps us do more with less. It's easy to use, the deployment is quick and the results are powerful. Our clients loves the platform because the quick wins are obvious. It's also a platform that is easy to use.
What do you dislike about the product?
First and foremost, I don't actually have a lot of things that I dislike about the platform. There is, inevitably, manual tasks to do inside the CRM. But at the end, if you're well organize, you will be even more organize with this platform. Manual tasks won't bother you that much.

It could be seen as an expensive platform at first, but when you start using it, you quickly see how it can help you close more leads and see the ROI.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps us gain a lot of time in prospecting and in leads research. Having all the tools you need under one dashboard is great. It also helps the sales team to close more leads and quicker with the sequences tool.

Being able to follow-up with the clients and leads has never been that easy. I organize my tasks the best way possible and the platform make sure that I never skip one !
Recommendations to others considering the product:
If you can have an external firm to help you implement and use the platform at his full potential, it's best.


    Medical Devices

Compared to Salesforce, Hubspot is much more user friendly.

  • July 30, 2020
  • Review provided by G2

What do you like best about the product?
The UI is amazing. Extremely intuitive and easy to use.
What do you dislike about the product?
The quotes are not fully customizable. For instance, it's not possible to add a "ship to" address.
What problems is the product solving and how is that benefiting you?
Everything takes much less time with the templates and automatizations.
Recommendations to others considering the product:
Start slowly. Only add the features that you need at a specific moment. Otherwise, it will be costly.