Sales Hub Enterprise
HubSpotExternal reviews
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Timeless CRM
What do you like best about the product?
Ease of use and such a fluid CRM to help organize and implement your tasks.
What do you dislike about the product?
Sometimes have trouble with recorded calls.
What problems is the product solving and how is that benefiting you?
Created constant contact with potential customers and keeps me more organized to get done the task I have assigned for myself throughout each day.
Recommendations to others considering the product:
Great for keeping client list, ease of use, and overall presentation on the backend of things.
Accurate and efficent
What do you like best about the product?
The best aspect of the templates feature is being able to reach my leads and contacts quickly and accurately. I can send them pre-formatted but not automated emails. It looks like I wrote the email specifically for them which adds that personal touch.
What do you dislike about the product?
Only having the 5 top templates on the first page. Should have all my templates listed so I don't have to switch to page 2, or 3.
What problems is the product solving and how is that benefiting you?
Being able to contact all my leads and contacts efficiently.
Templates make it quick and convenient to communicate with customers.
What do you like best about the product?
Templates help me save time and have a constant message while communicating with customers.
What do you dislike about the product?
Sometimes I feel like I rely on templates too much and don't personalize each message like I should.
What problems is the product solving and how is that benefiting you?
Problems being solved are reaching out to numerous customers with a consistent message. Benefits are endless and looking forward to seeing more updates.
Great
What do you like best about the product?
I really love how I can be on top of everything with HubSpot and keep track of my clients ;) I use templates and sequences a lot and I really love the meeting functionality. It feels like there's everything I need for my sales activities in one place.
What do you dislike about the product?
It would help to be able to put some people in CC in my Sequences. I don't like the fact that I don't have this opportunity7 Nothing else really comes to mind
What problems is the product solving and how is that benefiting you?
I manage my sales pipeline with HubSpot. It really helps me automate my communication with clients and make it more effortless.
Hubspot makes my job more efficient!
What do you like best about the product?
The interface of Hubspot is pleasant on the eyes. You are not overwhelmed with features bombarding you at first glance.
What do you dislike about the product?
Maybe not dislike but an improvement on the use of filters
What problems is the product solving and how is that benefiting you?
Emailing directly with clients and sending out attachments/ templates makes my job easier.
Recommendations to others considering the product:
Ease of use and makes work more efficient
Data rich and efficient.
What do you like best about the product?
I find HubSpot CRM to very useful in managing customer communication and interaction. At my company, I primarily work qualify leads and arrange appointments for our sales representatives, and the filters and data records are essential for me to reach out to un-contacted leads. I love how every interaction with a customer can be seen by my team. It is a very efficient and seamless process.
What do you dislike about the product?
I really wish HubSpot CRM would add the ability to receive inbound calls. HubSpot is very useful because it brings all of the customer data into one efficient app. If HubSpot could be our main phone hub it increase efficiency in the office, and eliminate the need to pay for additional software services.
What problems is the product solving and how is that benefiting you?
We solved several problems. Having a rich customer database has helped us to improve our customer retention efforts. It's very valuable to track the journeys of our customers, and thus modify our efforts in response to their actions.
Recommendations to others considering the product:
This is probably one of the most efficient databases to use for customer management. It is not perfect, but certainly a valuable and worthwhile tool.
Competitive CRM dedicated to continuous improvement of their (already) great tools!
What do you like best about the product?
Hubspot accommodates every need of of my sales responsibilities and initiatives. Specifically, the level of customer specific KPI's that help me make a sale.
What do you dislike about the product?
At times, Hubspot maintenance is limiting during crunch time. Overall, not a big deal.
What problems is the product solving and how is that benefiting you?
Customer KPI's and activity. Hubspot let's me know what my prospective and active customers are interested in, acting on, and searching for. It has helped me see full scope into who my customer is and what they want.
Recommendations to others considering the product:
Use the tutorials and play with the modules. Go through complete cycle, thus allowing you to fully understand how to best use Hubspot.
Hubspot has increased my daily productivity
What do you like best about the product?
Templates are a time saver! I work in support and so being able to reply quickly is very important to me.
What do you dislike about the product?
Conversations inbox and support board can be difficult to differentiate at times.
What problems is the product solving and how is that benefiting you?
We were hoping to implement Live chat and having a built in Live Chat option in HubSpot solved the issue.
Recommendations to others considering the product:
From a support standpoint, it has plenty of customization and will satisfy your basic needs and then some!
Better than Salesforce
What do you like best about the product?
I like the colorful and user friendly interface and easy to navigate.
What do you dislike about the product?
I don't like that with 'sequences' it will move forward with the "steps" even when you haven't completed the first one.
What problems is the product solving and how is that benefiting you?
I am solving my disorganization skills and being able to see all of the history right in front of you enables you to see sales patterns
Hubspot Review
What do you like best about the product?
I like the simplicity that Hubspot offers. It's very user friendly and intuitive to use. The Deals function is what I use the most. One of my favorite things is how when you are adding a new Contact it will tell you if someone is already in your contacts, keeping you from having to go through that process of adding them again. I also really enjoy having the Google Chrome extension, so it pulls my emails into the activity section of the deals without having to reference back and forth.
What do you dislike about the product?
Most CRMs I have used in the past have a "Won" and "Lost" function where Won typically converts them to a current customer. On Hubspot we have just had to make won/lost/abandoned stages at the end of the pipeline to keep it organized.
What problems is the product solving and how is that benefiting you?
We are better staying on top of our sales pipeline. The reporting tools have been beneficial for us to see how many people we have coming in every week and determining what our close rates are. We have better been able to focus on creating new opportunities and deals because we aren't having to worry about all of the current ones being unorganized.
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