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Reviews from AWS customer

2 AWS reviews
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10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Carly S.

HubSpot makes my day easier!

  • August 22, 2019
  • Review provided by G2

What do you like best about the product?
I live in HubSpot all day long and it helps me by keeping my tasks in order and by notifying me at the times I requested. I love being able to make my daily calls straight through the CRM. It's time saving and effective.
What do you dislike about the product?
Sometimes not all Gmail emails attach to HubSpot. I don't always remember to hit the track button which resets every now and then. When I try to complete certain fields I don't necessarily care for the explanation that hovers over the entire field.
What problems is the product solving and how is that benefiting you?
The dashboard eliminates a lot of he said she said and it's clear who is utilizing it and who's not. It makes it so much easier to hold people accountable.
Recommendations to others considering the product:
HubSpot is easy to navigate once you get the hang of it.


    Shaun S.

Love the interaction and ease

  • August 22, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot makes it super easy to follow up with clients
What do you dislike about the product?
search engine seems like to go down to where I cant find certain people/deals. Only issue I usually see wrong
What problems is the product solving and how is that benefiting you?
made me more aware of task
Recommendations to others considering the product:
Great for Real Estate


    Telecommunications

An Effective System

  • August 22, 2019
  • Review provided by G2

What do you like best about the product?
I like that you can input so much information and then filter by multiple fields. I also like that you can view the data in different ways to be able to organize it in a way that works for you.
What do you dislike about the product?
I dislike that if you don't search with exactly the same formatting it will not pull up similar searches or fields.
What problems is the product solving and how is that benefiting you?
I've been able to clean up and refine the majority of the data that we have input into the system.
Recommendations to others considering the product:
I think that it is a good system and can work for so many purposes so it is definitely worth giving it a shot for your company.


    Danielle S.

A great organizational tool to track your prospects

  • August 22, 2019
  • Review provided by G2

What do you like best about the product?
I really enjoy the Tasks feature on HubSpot as an SDR. By creating Tasks for myself, I am able to efficiently organize contacting my leads in a systematic way. We create an email campaign that consists of 5 emails being delivered over time. The only way the next email is delivered is if I have completed the task of calling the lead first. This helps us methodically go after our leads in a way that we are likely to make contact. The Tasks feature also helps keep myself very organized so I do not forget to follow up. HubSpot is easy to use, intuitive, and is well designed to track the success of your sales efforts. I love being able to see all the statistics as well. A must-have tool if you want to manage your customers and prospects!
What do you dislike about the product?
Sometimes my call outcomes do not stay selected. This affects our tracking of types of calls. It seems that with a little patience, they will stay selected. As an SDR, I am trying to get in a lot of calls each day, so I like to be able to move on quickly to the next lead, but I am often having to click several times or wait to make sure the call outcome stays selected.
What problems is the product solving and how is that benefiting you?
I have not used other CRM tools before, so I don't really have anything to compare to. I know that HubSpot has been incredibly easy to learn, given that I've never used a CRM. I love being able to go back in the history and see all the communications my team has had with a prospect. This allows me to get caught up quickly before I call someone. I love all the different tracking features which helps me stay informed and up to date with the leads.


    Michael D.

Simple, Fast, Effective

  • August 22, 2019
  • Review provided by G2

What do you like best about the product?
It's easy to use and intuitive. It doesn't give you so much options and functionality that you feel like your shopping in Wal-Mart with 9000 options and don't know where to begin.

I enjoy the display as well. It's easy to read and follow.

It gives you what you need and guides you quickly. It's effective for task setting, syncs nicely with calendars etc.
What do you dislike about the product?
There are some functional klunkiness to a couple of pieces - Sequencing I find quite difficult to use and the toggling betwneen deals/companies/contacts gets a little messy.

Most important - the notes section of eahc contact/deal is very small and the formatting in it is complicated. Good notes need nice aesthetics with bold/underline/font zie easily available. Hard to do that in the note section
What problems is the product solving and how is that benefiting you?
Deal nurturing is excellent

Forecasting is good, but would nice to have a probability seciton


    E-Learning

Template save so much time!

  • August 22, 2019
  • Review provided by G2

What do you like best about the product?
Working in an education environment we try to reach as many potential students as we can. I would love to be able to write out individual emails however, that's just not feasible all the time. The templates save me a world of time and headache by allowing me to send out information easily and sufficiently.
What do you dislike about the product?
The new CRM can be finicky. We've had situations of leads showing up under other lead's contact information. Phone calls being recorded on someone else's page.
What problems is the product solving and how is that benefiting you?
Contacting students in a timely manner.


    Thomas U.

Very easy to use and navigate.

  • August 22, 2019
  • Review provided by G2

What do you like best about the product?
I really like the recommendations given to better the message being delivered. I don't always use them, but it gives you great tips.
What do you dislike about the product?
When using a template to send to new leads we don't always have the name. This being the case the name is "unknown" in the account. The template will then generate the name as unknown in the email, and in the heat of the day, I don't always catch that.
What problems is the product solving and how is that benefiting you?
Efficiency in getting a message out to a bunch of contacts. I have been able to streamline my email and outbound call efforts by utilizing templates, tasks, etc.


    Verified User in Hospital & Health Care

HubSpot is good just sometimes overwhelming because there are a lot of features.

  • August 22, 2019
  • Review provided by G2

What do you like best about the product?
I like the queues and being able to categorize my tasks that way. I really enjoy that because then I can set power hours to accomplish my tasks in a timely manner. This one may be dumb but I really like the color schemes and overall layout of HubSpot. I really like the dashboard feature and being able to see the numbers and results of our work.
What do you dislike about the product?
the new search bar is confusing and hard to navigate at times. It changed right after I go here so I was getting used to the old way and then it changed. I do wish it was easier to see if you have duplicates and an overall improvement to merging contacts.
What problems is the product solving and how is that benefiting you?
Honestly, I really haven't seen too many problems except for the ones that I mentioned above. It is super helpful since I am in sales. I think it is a really great platform for what I have to do for work. It helps make my job easier and the results show because of the good features HubSpot has to offer.
Recommendations to others considering the product:
I would definitely recommend HubSpot to other people. I have used similar programs at other jobs I have worked at and they just weren't as easy or as good.


    Dennis B.

Helping Have Meaningful Conversations With Partners

  • August 22, 2019
  • Review provided by G2

What do you like best about the product?
Very easy to drag and drop leads between deal stages and helpful notifications
What do you dislike about the product?
Dragging and dropping doesn't always save, leading to having to redo some progress and changes. Fields can sometimes be hard to understand.
What problems is the product solving and how is that benefiting you?
HubSpot doesn't always refresh after making changes to deal stages and sequences. It can lead to redoing some work.

It definitely helps staying organized and mapping out outreach to contacts.
Recommendations to others considering the product:
Make some offline notes prior to making any changes in deal stages. Doesn't always save!


    Emily C.

Hubspot is an easy to use CRM

  • August 22, 2019
  • Review provided by G2

What do you like best about the product?
Tracking emails is a great asset. Hubspot is an easy to use CRM that is very straight forward. It helps keep contacts organized and also stay on task with the ability to create future tasks.
What do you dislike about the product?
There seems to be a lag when typing. This seems to happen most when hubspot is being used heavily.
What problems is the product solving and how is that benefiting you?
Hubspot helps me stay organized with the many contacts that I encounter.