Sales Hub Enterprise
HubSpotExternal reviews
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HubSpot is my mistress.
What do you like best about the product?
When following up with clients or prospects I type the same crap every single day. With the Sales Hub I simply template it all out, select the template I want, make some personalization tweaks and we're good to go, it saves me a ton of money.
If I could get a Sales hub for my wife I wouldn't have to constantly repeat that yes, I did take the garbage out. I need a template for that.
If I could get a Sales hub for my wife I wouldn't have to constantly repeat that yes, I did take the garbage out. I need a template for that.
What do you dislike about the product?
The worst part about HubSpot is that it's so customizable. I know it sounds like a pro but honestly, it can get confusing and overwhelming and you have to remember how you decided to set certain things up otherwise it can mess up the whole process.
The entire platform is garbage in, garbage out.
The entire platform is garbage in, garbage out.
What problems is the product solving and how is that benefiting you?
I save a ton of time. It allows me to be persistent with leads and clients without having to remember to send emails on a daily basis. With templates and sequences, HubSpot does that for me.
Recommendations to others considering the product:
Do it. Don't let the price scare you. It pays for itself after a couple months.
Very user-friendly with excellent support. Quick responses that lead to new system updates.
What do you like best about the product?
Their support is fast and reliable. The UX is great. They implement suggestions on new features quickly. We've found an increase in efficiency for our Sales and operations teams. We love all of the integrations and have found great partners to work with whose services we wouldn't have found otherwise. Our team has used HubSpot Academy as ongoing continuing education for our whole team and to have a common language for meetings and other company initiatives. We love to use the deal leaderboards as a Sales team. Our finance manager used to spend hours manually pulling data from our outdated proprietary software, and we've experiences substantial cost savings by decreasing his administrative workload. He's been able to spend more time developing advanced reporting. Our Sales Team has used sequences to automate both initial and follow-up interactions with clients. We've closed more deals this way, as we've been top of mind. Our Operations Team is implementing sequences immediately after booking. This ensures our clients are follow-up with and maintains high sentiment as they continue towards their weddings days after booking. This has also helped us manage quality control in an automated way.
What do you dislike about the product?
We would like to be able to household contacts. Many of our contacts have other family members that call in do discuss their venue or services bookings prior to the wedding day. We've experienced an increased in communications from family members other than the direct client due to the ever-evolved situation of COVID-19. It's become more imperative to have a centralized record for one client regardless of who we speak with. However, in order for us to track them in HubSpot, they are separate contacts with no ability to link. Householding would be the ideal scenario, and I would image the functionality of how companies are used could be repurposed and trigger by last name or some sort of auto enrollment. This has caused our contact count to increase unnecessarily and created an unnecessary expense for our team. We also need to keep these contacts in our system after their event for a few years even though we have no interaction with them. I wish historically data didn't cost additional money on a monthly basis!
What problems is the product solving and how is that benefiting you?
We love automatic tracking of calls and emails for record-keeping. Truly, no complaints!
Recommendations to others considering the product:
Use it!
Super CRM, easy to set up and user features make anyone a CRM superstar!
What do you like best about the product?
speed to set up and flow process is great, plus automation and features.
What do you dislike about the product?
I can think of anything I dont like! its a great system!
What problems is the product solving and how is that benefiting you?
single customer view, push support ticket response to FAQ blog, its a very simple system to pick up and run with!
Recommendations to others considering the product:
nothing I can say!
Smart CRM which integrates sales and marketing well
What do you like best about the product?
Integrations available
Sequences
Templates
Document tracking
Sequences
Templates
Document tracking
What do you dislike about the product?
Zoom - only one user allowed per account
What problems is the product solving and how is that benefiting you?
Tracking sales cycle and analysing output, success and process
Faster and more effective sales process.
What do you like best about the product?
I love how HubSpot can organize your day to day routine. When you are all set it is getting really fast and efficient to go through your tasks. Task queues, contact lists functionality and sequences can double your productivity.
What do you dislike about the product?
Most of the issues we had were solved really fast by the support team. But I still lack some statistics for sequence reports like sorting by number of opens or number of clicks
What problems is the product solving and how is that benefiting you?
Our sales team is not big but we work with a big number of prospects. Hubspot helps to keep track of all the contacts and to reach out at the right time.
Another advantage that we use is are Sales Reports, it helps to analyze what is happening in the company and in the market and figure possible problems.
Another advantage that we use is are Sales Reports, it helps to analyze what is happening in the company and in the market and figure possible problems.
Recommendations to others considering the product:
I would recommend using resources at HubSpot academy to learn what features are there. The learning material is great and you might miss something awesome if you don't go through it.
A customer-centric platform that feels that way with each interaction
What do you like best about the product?
Automation and Support are among the best I have experienced
What do you dislike about the product?
When a platform is robust, the limits are almost more frustrating. I do find myself creating workarounds, but I also wouldn't have the ability to automate it at all in many other platforms.
What problems is the product solving and how is that benefiting you?
We came from a platform with less robust/confusing automation. Our teams have been able to develop confidence in the systems we have because the automation triggers more precisely. This means better data and more efficiency for each of the teams.
Recommendations to others considering the product:
Take advantage of their onboarding process and explore all of their hubs to see if they make sense to add as well. Their system definitely gets better as you are able to add more components.
10/10 from a highly satisfied CRM Operations Assistant
What do you like best about the product?
The ability to segment lists based on analytics properties and make custom lead scoring models. Import functionality is simple. Deduplication uses ML and does a great job finding contact and company dups. Most of all, HubSpot combined 3 major platforms into one (MailChimp, Google Analytics, and our last CRM). Putting all the pieces into one platforms prevents us from having to do major DevOps projects to sync and compare data.
What do you dislike about the product?
The platform is constantly updating, so most of the things I used to complain about have been taken care of. They still don't have an integration with Microsoft Teams, which is a barrier for our sales team. Some UI features are weird (can't search for company name in the deals screen). Overall, they are listening and improving so I don't have any issues that I think will not be solved in the near future.
What problems is the product solving and how is that benefiting you?
We needed a way to segment our leads for our team. HS gave us a way to easily say, "Here's a list of contacts that are visiting our website on a regular basis. They deserve a call." The ease of recording all the activity associated with a contact on a deal has been a game changer for reporting, too.
User friendly and great customer support
What do you like best about the product?
Extremely user friendly interface. Very simple.
What do you dislike about the product?
Constant scope of improvement exists. Need to act on user suggestions more quickly.
What problems is the product solving and how is that benefiting you?
Able to quickly act on inbound queries. It integrates with multiple systems which makes reporting unified.
Hubspot Sales Review
What do you like best about the product?
The sequence feature wherein you can add the contacts and the mails would be send according to the time zone.
What do you dislike about the product?
The dashboard could be more personalised like in the meetings tab, only the meetings that I’ve set up with the prospects should be visible not that all the Internal meetings Should also be attached
What problems is the product solving and how is that benefiting you?
Whether the suspect has opened my mail or clicked on the. Unsubscribed list
Recommendations to others considering the product:
It’s a must have sales tool for all the vendors
Great CRM that gets the job done
What do you like best about the product?
Deal Management & User Interface, Design (Color)
What do you dislike about the product?
Reporting Capabilities, Uploading of Leads
What problems is the product solving and how is that benefiting you?
Keeping track of all prospects, never losing track of any of them, successfully moving prospects through the sales funnel
Recommendations to others considering the product:
Good CRM with decent degree of customizability. Especially the integration with Marketing Automation is useful.
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