Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Great, with a few small hiccups
What do you like best about the product?
I like how all records (contacts, companies, emails, etc.) can work well together. Their depth of integration and applications makes this a must-have for small and medium businesses.
What do you dislike about the product?
They will often roll out changes and updates without any warning. Most of the time, it is no issue, though the bigger the change, the more annoying it can be. There also seems to be some restrictions when it comes to analyzing data and pulling reports beyond the applications they current present.
What problems is the product solving and how is that benefiting you?
Able to succinctly run campaigns with corresponding landing pages, CTAs, emails, and lists without leaving the platform is work the price of admission alone!
Well Organized Management Tool
What do you like best about the product?
Having the option to add contacts to deals so that all information is stored in one place. The ability to add contacts to lists and take actions on those lists. Calling platform with builtin note section.
What do you dislike about the product?
Limit of 5 contacts in side panel view.
What problems is the product solving and how is that benefiting you?
Storing client information while allowing for company-wide transparency on the communications.
Recommendations to others considering the product:
Great way to keep all of your information in one place.
Hubspot is a great, easy to use CRM
What do you like best about the product?
Simplicity. I have used many CRM over the years and Hubspot UI is so easy to use.
What do you dislike about the product?
Hubspot does have its limitations. Reporting isn't as granular, especially if you're a marketer and need to report in cohort or not being able to report (manual report) on the success of a workflow.
In addition, I find the campaigns a little clunky compared to other CRM
In addition, I find the campaigns a little clunky compared to other CRM
What problems is the product solving and how is that benefiting you?
We came to Hubspot to avoid working in separate CRMs between marketing and sales. Hubspot has certainly helped this.
Great marketing tool!
What do you like best about the product?
The most helpful part of Hubspot for my role specifically is the social media hub. I find it very simple to use, and keep posts scheduled weeks in advance. This is a great organizational tool for my day to day. I also utilize the landing page feature frequently. We are always updating our website, and the option to do so through landing pages in hubspot is really convenient.
What do you dislike about the product?
I can sometimes find that the landing page building isn't as intuitive as it could be. It definitely takes getting used to, but once you've gotten solid experience it gets easier and easier. I've also found that Hubspot customer service can't always assist with the pre-built templates for landing pages, but definitely help as much as they can.
What problems is the product solving and how is that benefiting you?
We are constantly updating our website by building out new landing pages. We are able to completely revamp our website just with a few tweaks to a landing page, which is a huge plus. We have also increased our presence on social media greatly. I am able to easily schedule out social media posts weeks in advance across all platforms.
Recommendations to others considering the product:
I would recommend spending a lot of time within the CRM exploring the different services that are offered as well as any complimentary services that hubspot offers (Hubspot User Group meet ups). These are very useful as you can learn how other people are utilizing Hubspot, as well as be aware of any new features that are being rolled out.
The best CRM on the market today, hands down!
What do you like best about the product?
it’s available completely for free. Any business, regardless of budget, can use HubSpot CRM at no cost and integrate it with just as many business systems and applications as necessary.
The first and most important advantage of HubSpot CRM is that you can link it to all places and locations where your modernized sales processes are taking place, including your websites, email service providers, social media profiles, phone calls, and more.
The first and most important advantage of HubSpot CRM is that you can link it to all places and locations where your modernized sales processes are taking place, including your websites, email service providers, social media profiles, phone calls, and more.
What do you dislike about the product?
Sometimes it slows down a bit, usually due to maintenance but they always advise you if experiencing difficulties. It may change the appearance of some items (like my signature) although everything is ok. Basically, I have nothing bad to say about it - still haven't tried all the features since using free package.
What problems is the product solving and how is that benefiting you?
We've increased efficiencies, improved collaboration, and have improved our overall customer success and support strategies. Hubspot has made our lives easier.
Top of the line CRM with a slight learning curve
What do you like best about the product?
Has every advanced and top of the line features of a CRM and more. Phone calls and emails are all integrated and notes can be pinned. Company profiles have all contact's notes and logs accessible to allow business owners and employees to see the full picture.
What do you dislike about the product?
There is a slight learning curve and can be confusing at first. Most CRMs have that slight learning curve at first, but Hubspot may feel overwhelming at first. Another thing I dislike is also the price. Compared to other CRM's out there, Hubspot is pretty expensive and might not be the best CRM for company's on a budget.
What problems is the product solving and how is that benefiting you?
Slowly starting to integrate sequences for certain contacts. This makes the automated process easier to manage.
Recommendations to others considering the product:
If you want a top of the line CRM, Hubspot is the definite way to go.
Effective tool
What do you like best about the product?
Hub spot make managing leads very straight forward and easy to manage follow up. The auto 3 day reminder task as well as the automatic sequence settings really do streamline b2b sales.
What do you dislike about the product?
sometimes its glitchy. but so am i. hashtag we have an espresso machine. Some of the imported info doubles up and or flip flops names. this could be from source info in some cases but it can get a but sloppy at times.
What problems is the product solving and how is that benefiting you?
time management when it comes to follow up with leads. it has vastly improved our efficiency when it comes to tracking metrics, sales, and people that have hear enough from us.
Recommendations to others considering the product:
just do it man. it has proven to be a very user friendly upgrade. if you need a management tool to keep on top of where your a game, this would be it.
Efficient and Well Organized
What do you like best about the product?
Easy, organized access to leads.
tracking of emails
great email templates
dashboard very simple and user-friendly
emails directly through the system
tasks organized
tracking of emails
great email templates
dashboard very simple and user-friendly
emails directly through the system
tasks organized
What do you dislike about the product?
notifications turn off too frequently, names get mixed up
sequences could be different, maybe more personalization.
email notifications need to be fixed.
the task format.
filters-make them more personalized.
sequences could be different, maybe more personalization.
email notifications need to be fixed.
the task format.
filters-make them more personalized.
What problems is the product solving and how is that benefiting you?
Made it more organized.
the filters have solved many problems. I am able to receive the information I need much faster.
lead status organization.
the filters have solved many problems. I am able to receive the information I need much faster.
lead status organization.
Recommendations to others considering the product:
Organize your leads before putting in,
Hubsoit
What do you like best about the product?
Easy to use. The tech support is really helpful and the integration is easy to use and handle.
What do you dislike about the product?
There's a lot of things to learn so you might need a training session. But after that, it's smooth sailing from there.
What problems is the product solving and how is that benefiting you?
I can see what the prospect is doing at all times. We can see if they've checked the email, the times they have booked, etc. It's really good for marketing
Recommendations to others considering the product:
Know what you want out of the system before integrating and getting it.
A Happy Hubspot CRM User
What do you like best about the product?
The part where my whole sales informatics is available on a single platform makes it a great too, the ability to see if the Email has been opened or not allows me to understand if my message has reached the recipient
What do you dislike about the product?
Limitations in customizations is one issue that is limits our use to hubspot CRM to the best of its ability
What problems is the product solving and how is that benefiting you?
Email Marketing is much better with hubspot, HubSpot also helps us keep track of all the developments that is happening in with our sales process
Recommendations to others considering the product:
Make use of the academy and get the best out of the platform, its has a lot to offer and it will definitely make your job a lot easier, integration is so and the visibility and transparency in between tour team would improve a lot more and it is easy for the management to keep track with the developments in the Marketing and sales aspect of things this helps them to take the needed decisions and calls need to enhance the team when ever required. The Email marketing campaign can really take off with the help of hubSpot if the guidelines are followed correctly. Make use of the academy to get the best out of HubSpot
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