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Reviews from AWS customer

2 AWS reviews
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10,016 reviews
from and

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5-star reviews ( Show all reviews )

    Kenneth V.

Hubspot Sales Hub is an excellent resource for small businesses!

  • July 28, 2020
  • Review provided by G2

What do you like best about the product?
Easy to use, powerful, easy to grow with, my favorite part is the drag and drop flexibility of hubspot.
What do you dislike about the product?
A little too simple, lacking featurues and beenfits that other CRM's may have, sometimes the pricing can becoming a little tedious and annoying but overall there free plan is just enough for the smalll business owner.
What problems is the product solving and how is that benefiting you?
Effective sales management, organization, great way to keep track of sales teams, it has allowed us to feed more leads into our pipeline and close more sales much fast. Overall, it is a wonderful platform.


    Callie H.

Creative Use of Hubspot Sales Hub

  • July 28, 2020
  • Review provided by G2

What do you like best about the product?
Hubspot allows us to keep up with a high number of customers and tons of details in a more efficient and streamlined way!
What do you dislike about the product?
There are some pieces that don't feel well integrated. Many parts of Hubspot allow easy "cloning" but deals/meetings do not. It is not easy to quickly integrate properties into emails if they are not already part of the template, I wish you could type @ and quickly type a property. I wish tasks were visible from the easy deals preview.
What problems is the product solving and how is that benefiting you?
Organizing many intricate details, efficient contact of clients. We also creatively utilize the Sales hub/pipelines to manage clients beyond the sale. I have created a service hub type purpose within what we were able to afford with the sales hub. Additional management pipelines allow us to manage customer service experience and study management with no dollar amount tied to the deals for existing clients.


    Marcin P.

Hubspot is gamechanger for small business

  • July 28, 2020
  • Review provided by G2

What do you like best about the product?
Sequences, follow-ups, seamless integration with Facebook, email, woo commerce and WordPress
What do you dislike about the product?
The interface is little bit heavy and the onboarding process for new people takes some time but after it is very nice. Pricing is little bit tricky and I had to focus a lot in order to choose best price/features setup.
What problems is the product solving and how is that benefiting you?
Our main issue was lack of follow ups, and lot of time spent on manual work in order to get in touch with potential customers. Right now we are using sequences and follow ups.


    Kristina J.

Easy to use and big help

  • July 28, 2020
  • Review provided by G2

What do you like best about the product?
I like the fact it helps everything all in one spot and can help accelerate sales and compile everything in one spot.
What do you dislike about the product?
There’s not really a dislike as it’s great features and very helpful with everything it helps do.
What problems is the product solving and how is that benefiting you?
Solving issues with having to creative several things and doing more work and with this HubSpot sales hub I can do it all in one place. this allows you to do it all together at one spot no clicking around to other places it. how awesome is that I didn’t realize it did so much . And can help me save so much time
Recommendations to others considering the product:
This is all in one place. You can lighten your load of having to compile from other places and you can do it all in this one hun . It has easy to use features and walks you thru the process and allows for even new users to navigate thru the site with ease and very appealing to all your needs . Hope you enjoy as much as I have saving time and effort being able to do work so much more efficiently.


    Financial Services

GREAT Customer Retention and EASY TO USE TEMPLATES

  • July 28, 2020
  • Review provided by G2

What do you like best about the product?
Great usage of the templates- very user friendly and easily accessible to the tools that are needed to complete tasks. Easy mode of calling from the Hubspot layout -Also very necessary information regarding the process and or stage of the lead is a way to organize the leads in several different buckets . Hubspot provides a way to schedule the meeting from a certiain prospect's profile page at the ease of a click. Hubspot also gives you the task in order with alerts and notifications to your email. At our company we have Hubspot work with our email and calender so it shows in our calenders and emails
What do you dislike about the product?
There is nothing I dislike so far - it is a good system that makes everything useful a great tool for a sales team

I would like a way to go ahead and open one window so it can take me from one window to another based on the prospect to another prospect so I can use it with more ease as I am calling them and entering information from where I left off unfortunatley I need to always open several windows to get to the next one and scroll up and down over and over or go to the next page the ease is not there
What problems is the product solving and how is that benefiting you?
Sending emails quick access and entering a new templates from scratch!
Recommendations to others considering the product:
VERY USER FRIENDLY AND EASY TO NAVIGATE---SO simple and easy. Great program to implement new templates and facilitate all the added features at your fingertips


    Computer Software

Great tools and it seems there always improving.

  • July 27, 2020
  • Review provided by G2

What do you like best about the product?
The Email marketing tools and the Sales Que
What do you dislike about the product?
If they had ways to create shortcuts but not many dislikes
What problems is the product solving and how is that benefiting you?
work efficiency
Recommendations to others considering the product:
It's an incredible CRM tool.


    Marshall F.

HubSpot is amazing!

  • July 27, 2020
  • Review provided by G2

What do you like best about the product?
HubSpot allows my team to work more efficiently in each step of the buyer's process. The SaaS is super easy to use, configure, and manage. Access to HubSpot academy learning was so helpful and full of resources. Whenever I have an issue or question the instant chat options allow me to speak with a live person, send screen grabs etc. They have always been so helpful and provide me with plenty of resources to achieve what I need to be done. Email tracking is literally the best tool ever! We can't get enough of it! The various dashboards that are available create a custom view of your funnel and what the team is working on. Having the resources to understand inbound marketing was also very helpful, and being able to actively apply that to the whole team was a huge stepping stone to our success. HubSpot continues to surprises and helps us get the most our of our leads, nurturing them each step of the way and delivering us results.
What do you dislike about the product?
Since this is fairly new there are a few holes in the software. Features like user role would be really helpful. Whenever there is a feature or issue 'missing' the HubSpot community forum is drenched with user suggestions and a place to see what everyone else is proposing. I understand that testing needs to be done before anything is rolled out, but I wish things could move a bit quicker.
What problems is the product solving and how is that benefiting you?
Tracking and assigning a lead to the team. Establishing accountability throughout the entire process, setting up follow up tasks and developing marketing plans through the process of inbound marketing.
Recommendations to others considering the product:
Take the time to do the online courses, it will make the world of a difference.


    Erin M.

Hubspot user

  • July 27, 2020
  • Review provided by G2

What do you like best about the product?
It's a great platform that allows collaboration between all individuals in the sales department.
What do you dislike about the product?
It is a bit of a learning curve. There are alot of different feature that take a while to get your head around.
What problems is the product solving and how is that benefiting you?
It has increased my organization skills a great deal. It allows easy access in the blink of an eye to all existing contacts of the company and also keeps track of potential leads.
Recommendations to others considering the product:
Do some of the tutorials that hubspot academy supplies for free


    Education Management

Easy-to-use CRM

  • July 27, 2020
  • Review provided by G2

What do you like best about the product?
I love the queue function and email sequences. There's so much automation which makes my sales process so much easier.
What do you dislike about the product?
Our hub has gotten a bit messy and it's not always easy to merge contacts. It's more of a volume issue than anything though.
What problems is the product solving and how is that benefiting you?
It's easy to log and track leads in HubSpot, win deals, and claim clients to avoid a duplication of efforts.
Recommendations to others considering the product:
It's a little pricier than other CRM services but you really get what you pay for. It's so user-friendly and saves us a ton of time.


    Noemi G.

HubSpot Sales Hub keeps me on top of my pipeline

  • July 27, 2020
  • Review provided by G2

What do you like best about the product?
HubSpot sends me reminders of tasks that I have in Salesforce. Also, I get notifications when I have been assigned a lead or contact. HubSpot seamlessly links to Salesforce. Also, in HubSpot, when you have a lead assigned to you, there is a place for information about the lead that is useful for talking points when calling or emailing.
What do you dislike about the product?
I do not dislike anything about HubSpot. It seems very user-friendly and intuitive.
What problems is the product solving and how is that benefiting you?
As soon as I get a lead or contact, HubSpot notifies me immedietly. This helps me to make sure that leads are not just sitting and are getting immediate attention. I also love that I get notifications regarding tasks that need my attention in Salesforce. It is so easy to forget to follow-up on tasks.