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Reviews from AWS customer

2 AWS reviews
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    EJ S.

HubSpot's tools make a difference for our law practice

  • July 08, 2020
  • Review provided by G2

What do you like best about the product?
HubSpot's toolset has been instrumental in the success and growth of our law firm. Being able to track and record all inbound information from potential clients and then continue monitoring all communications and interactions with clients throughout the lifecycle of a case helps us better understand who, how, and where clients are coming from and how best to meet their needs and expecatations.
What do you dislike about the product?
There is resistance from new employees and even from long-time employees to consistently use the entire breadth and width of HubSpot's toolset. The online training provided by HubSpot has improved this problem. Also, HubSpot's toolset being web-based is not always as responsive as working on a local or client based application or NAS. Learning to work at a slightly slower pace and logging everything is a downside.
What problems is the product solving and how is that benefiting you?
Learning where clients come from and how they sign-up has been eye-opening. You quickly learn that just because something has always been done a certain way that is is not necessarily the best way. We reaped a $53,000+ benefit which paid for the entire cost of HubSpot for a couple of years by uncovering that a certain advertising program we had used for years was actually delivering a horrible ROI.


    RJ S.

Fantastic tool that will take your sales team to the next level.

  • July 07, 2020
  • Review provided by G2

What do you like best about the product?
There are so many great features that we love and we can summarize them with being able to log and track emails so much better, also love using the Documents tool and we can create email templates on the fly, create, and share Meetings links, also create and use snippets and being able to enroll contacts in a sequence and lastly, have the capability of adding videos to CRM emails.
What do you dislike about the product?
We really love so much of HubSpot but there are times where we have a hard time in the app. We have a large amount of users in our organization and we use plugin features within our Gmail. Every once in a while they break and we need to install them.
What problems is the product solving and how is that benefiting you?
Our sales team lives in HubSpot - as they use a large number of mail campaigns, newsletters, and internal company updates. In reality, having sales/marketing all in one location makes collaboration across all our teams seamless through HubSpot CRM. A big benefit in switching most of our processes to HubSpot for all our teams.
Recommendations to others considering the product:
Take total advantage of the free tools and the vast amount of training material. These guys will keep you up to date with amazing information.


    Information Technology and Services

Super intuitive and easy to use!

  • July 06, 2020
  • Review provided by G2

What do you like best about the product?
The email tracking, reporting, and super easy to use, creating contacts, sequences, and the plug-ins such as LinkedIn Sales Navigator and Outlook sync.
What do you dislike about the product?
Some of the reporting is finnicky, and installing some plug-ins was difficult. Also the limits on email templates.
What problems is the product solving and how is that benefiting you?
I can easily track my sales cycles, if contacts have open emails or engaged with content, and it helps me to organize my sales process.


    Cassie S.

Hubspot Does Everything and More!

  • July 06, 2020
  • Review provided by G2

What do you like best about the product?
Hubspot is extremely easy to use and is user friendly. The software is intuitive and they give access to a ton of videos for you to further train yourself on Hubspot's functionality. I also love their chat support feature where you can talk directly to someone at Hubspot if you have any questions or are having any issues. I don't know what I would do at my job without Hubspot, it's the best!
What do you dislike about the product?
Lack of integration with Microsoft Teams and sometimes the functionality of reports. I would like for that to be a bit more robust! There really isn't much to complain about with this software as they're extremely open to suggestions and are always looking for ways to improve their platform!
What problems is the product solving and how is that benefiting you?
I am using Hubspot to solve task management, engagement/outreach strategies, and account management. It is so easy to house all of the necessary information on an account, associate contacts to that account, and keep track of their deal progression all in one place. I also LOVE the task feature, as I would surely lose track of all of my to-dos without it! The ability to have data insights into marketing/outreach campaigns is amazing as well.
Recommendations to others considering the product:
I would highly recommend using the resources available to learn the basics and more of Hubspot. There are so many great things the software offers and a lot can be missed if the surface is only scratched by your users/administrators. Take the time to live in the product and learn in because I found that that's a fantastic way to learn more about its functionality.


    Non-Profit Organization Management

HubSpot Sales Necessary for Your Organization

  • July 06, 2020
  • Review provided by G2

What do you like best about the product?
My favorite feature of HubSpot Sales is how easy it is to add and track contacts. An added bonus is being able to see when and how many times they open your email.
What do you dislike about the product?
An unfortunate feature for companies with a small budget is that all staff need to pay separately for their own sales account.
What problems is the product solving and how is that benefiting you?
This tool helps us with our inbound marketing and being able to automate our touch-points in our communication.
Recommendations to others considering the product:
Look into the integrations you might require before signing up for the product.


    Radhika M.

its amazing software to track one's activities and can increase efficiency

  • July 06, 2020
  • Review provided by G2

What do you like best about the product?
email opening notification and email templets, call tracking
What do you dislike about the product?
need to login again and again, some feature should be there to keep us logged in
What problems is the product solving and how is that benefiting you?
through reports and custom features of reports, we can track our daily activity
Recommendations to others considering the product:
IT WILL BE HELPFUL TO INCREASE SALES


    Howard P.

HubSpot is well worthwhile

  • July 02, 2020
  • Review provided by G2

What do you like best about the product?
Simple to use, great O365 integration and no cost.
What do you dislike about the product?
Because it is no cost, it is self-help support. I tried the HubSpot/LinkedIn Sales navigator integration and couldn't get it to work and the community help didn't get it done. So I am living without the Linkedin integration.
What problems is the product solving and how is that benefiting you?
I needed a simple to use CRM that had a great integration with O365. I am finally getting my sales and marketing efforts linked up and don't half to guess where I am seeing engagement.
Recommendations to others considering the product:
Go for it! I have recommended HubSpot to a few other TeamLogic IT owners.


    Damien G.

Hubspot the spot for your CRM hub!

  • July 02, 2020
  • Review provided by G2

What do you like best about the product?
The way it tracks the contacts in your email and the method by which you can set up email drip campaigns with surveys and content that relevant to the customer.
What do you dislike about the product?
I wish I could do more in the kanban layout for prospects and closing deals. For example, labeling could be more automated and intuitive.
What problems is the product solving and how is that benefiting you?
Tracking new hires and applicants.


    Computer & Network Security

Its a very good Platform.

  • July 02, 2020
  • Review provided by G2

What do you like best about the product?
The UI and user experience were too good and options here in Hubspot are very good.
What do you dislike about the product?
There is nothing to dislike, and there is no bad to say as well.
What problems is the product solving and how is that benefiting you?
Sales features that are I used are very user friendly.
Recommendations to others considering the product:
Its a very good platform, People can use for better sales and Marketing. Because many integrations are available through Hubspot.


    Adrian S.

Perfect

  • July 01, 2020
  • Review provided by G2

What do you like best about the product?
How easy my work became after I started using it.
What do you dislike about the product?
Maybe it would be better to improve some features. For example, when someone opens an email I sent, it would help to know from what type of device and what location.
What problems is the product solving and how is that benefiting you?
No problems. It was much easier to contact all my leads.