Sales Hub Enterprise
HubSpotExternal reviews
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HubSpot Sales Hub - a major plus for our business
What do you like best about the product?
Over the years, as a sales professional that has worked in both sole contributor roles and as a leader of national and international sales and business development teams, I have had the opportunity to implement and use a number of CRM systems including Salesforce, Zoho and Microsoft Dynamics.
I first came across HubSpot around 3 years ago and started using this for my small tech consulting business. I found the solution very easy to use, and particularly like the fact that the HubSpot CRM database sits at the centre of everything. Since joining my current business around 12-months ago, I am using the Sales Hub every day, in conjunction with the Marketing Hub. HubSpot is a critical part of our firm's 'Smarketing' engine and we are actively using HubSpot to drive both inbound and outbound sales and marketing activities. Our company started out just as a user of HubSpot, but having realised the benefits of the system within our own business, we started advising clients to look at the platform, and then became a fully-fledged reseller.
I particularly like the simple, easy to use UI, and also the Deals functionality. We mapped out our sales process and then recreated this in the Deal board within HubSpot. It allows us to accurately track the progress of opportunities through our sales pipelines, keeps us all on top of the tasks that we need to complete in order to progress opportunities, and makes us all accountable for the things that need to happen.
Other things I like and use a lot:
- email templates and text snippets (great for removing some of the mundane tasks associated with emailing prospects and customers
- the Quotation functionality - we use it all the time.
- contact timelines - allows me and the rest of our team to see what has happened.
Any CRM and sales system is only as a good as the data users put in and will only be effective and provide a decent ROI if all your team are following the agreed protocols and processes and use the system properly. It really is the single source of truth for our business (and now also for many of our customers). HubSpot Sales Hub is by far the system I have used most effectively in my career to date.
I first came across HubSpot around 3 years ago and started using this for my small tech consulting business. I found the solution very easy to use, and particularly like the fact that the HubSpot CRM database sits at the centre of everything. Since joining my current business around 12-months ago, I am using the Sales Hub every day, in conjunction with the Marketing Hub. HubSpot is a critical part of our firm's 'Smarketing' engine and we are actively using HubSpot to drive both inbound and outbound sales and marketing activities. Our company started out just as a user of HubSpot, but having realised the benefits of the system within our own business, we started advising clients to look at the platform, and then became a fully-fledged reseller.
I particularly like the simple, easy to use UI, and also the Deals functionality. We mapped out our sales process and then recreated this in the Deal board within HubSpot. It allows us to accurately track the progress of opportunities through our sales pipelines, keeps us all on top of the tasks that we need to complete in order to progress opportunities, and makes us all accountable for the things that need to happen.
Other things I like and use a lot:
- email templates and text snippets (great for removing some of the mundane tasks associated with emailing prospects and customers
- the Quotation functionality - we use it all the time.
- contact timelines - allows me and the rest of our team to see what has happened.
Any CRM and sales system is only as a good as the data users put in and will only be effective and provide a decent ROI if all your team are following the agreed protocols and processes and use the system properly. It really is the single source of truth for our business (and now also for many of our customers). HubSpot Sales Hub is by far the system I have used most effectively in my career to date.
What do you dislike about the product?
Nothing really - I'm very satisfied using HubSpot.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub allows us to have a 'single source of truth' for all our customer and prospect contact - rather than having information all over the place in different systems and NOT directly joined up with our marketing activities.
Benefits realised include:
- better forecasting
- shortened sales cycles
- better tracking and ROI assessment of sales and marketing activities
Benefits realised include:
- better forecasting
- shortened sales cycles
- better tracking and ROI assessment of sales and marketing activities
Best free CRM for any business user
What do you like best about the product?
Pipeline management of deals, contact management, integration with email services, email tracking
What do you dislike about the product?
Almost everything out there is very useful. There is nothing to dislike.
What problems is the product solving and how is that benefiting you?
Email tracking - we know when the contact has viewed our mail
Contact management - automatically managing contacts and deals
Sales pipeline - tracking deal progress and one holistic view of accounts
Contact management - automatically managing contacts and deals
Sales pipeline - tracking deal progress and one holistic view of accounts
Recommendations to others considering the product:
Must try CRM
The best Free CRM
What do you like best about the product?
It is so user friendly and you don't have to pay anything!
What do you dislike about the product?
That you cannot select all contacts to email.
What problems is the product solving and how is that benefiting you?
My clients database! I can incorporate with my gmail and store automatically all my conversations!
Recommendations to others considering the product:
Best CRM and easy to use
Im no CRM expert, but I like the way HubSpot flows!
What do you like best about the product?
I love being able to store all our contact data on the HubSpot server. Im a huge fan of the templates and snippets feature. I also love using the HubSpot plugin for gmail, I think the log and track feature is awesome! I recently used the chat help-desk to resolve an issue, it had to be escalated to engineering but was still sorted out in a timely fashion.
What do you dislike about the product?
As someone who is an avid template and snippet user, I dislike the fact that I cant attach documents, PDF's etc to templates. I know I can attached after the fact when sending them, but I would like to be able to have them attached prior.
What problems is the product solving and how is that benefiting you?
I have managed to use HubSpot Sales in such a way that our sales team now has mostly warm call to make, rather than the pain that is cold calling. The use of workflows has been a godsend.
Recommendations to others considering the product:
HubSpot Sales is an easy to use tool. Its great for casual users that are only looking to utilize basic features, but also carries a lot more features under the hood for those with more complex ideologies. The tool seems basic at first, but is very powerful at its core. I still find new features everyday and try my best to use the software for all its capabilities.
Hubspot Sales Pro is GREAT!
What do you like best about the product?
Easy to filter and sort deals in any combination you can think of!
What do you dislike about the product?
There's not a single feature to Hubspot sales hub we dislike.
What problems is the product solving and how is that benefiting you?
Finding missed opportunities and following up.
Use Email Templates To Save Time!
What do you like best about the product?
HubSpot organizes all my contacts and activities into a nice, easy to use interface. I love that it constantly analyzes next steps that lead to sales revenue. I love, love, love, the ability to track email opens, clicks etc.
What do you dislike about the product?
I wish I could integrate multiple leads in a company to an existing contact record.
What problems is the product solving and how is that benefiting you?
Nothing falls between the cracks nor gets forgotten. Learn to have the discipline to add a followup activity to every contact you have.
Streamline for Success
What do you like best about the product?
The ability to keep up on all my contacts, streamline communications, generate warm leads and make my job easier. If you are not using Templates or Sequences for sales you are missing out!
What do you dislike about the product?
If I have projects on my plate during a particular day or week, I get behind on task follow up and feel behind.
I wish there was a mapping too integrated w/ HS for just me on a sales team MapMyCustomers wouldn't integrate.
I wish there was a mapping too integrated w/ HS for just me on a sales team MapMyCustomers wouldn't integrate.
What problems is the product solving and how is that benefiting you?
Having type out emails every time I want to communicate. Templates, Sequences, Workflows, and Forms have helped me solidify and convert Leads to Opportunities and a Closed Deal!
Recommendations to others considering the product:
HubSpot Sales Hub is the best product to streamline your sales opportunities.
From Templates, Sequences, WorkFlows, Landing Pages, LinkedIn Connections, to CRM integration, these functionalities make managing your lead generation easier. Their blogs and weekly updates help you hone your skills. HubSpot Academy sets you up for success. with education and training to take your company to the next level.
From Templates, Sequences, WorkFlows, Landing Pages, LinkedIn Connections, to CRM integration, these functionalities make managing your lead generation easier. Their blogs and weekly updates help you hone your skills. HubSpot Academy sets you up for success. with education and training to take your company to the next level.
How HubSpot increased productivity, closed more deals & work less!
What do you like best about the product?
The "BEST" part about Hubspot, is that I can send email, gather raw data for my customer (contacts, sales figures, contact info, locations & customize specific product offerings)
Second is, I can automatically set up follow ups that pre-organize my tasks in one convenient location, where then I can start a Que and being my tasks for the day.
I can reference past emails, phone calls and any notes on the customer in ONE location. I can attach links, images and PDF's to any email so simply. Once I have sent the email off, I can count the number of open's and clicks in any email I sent through Hubspot portal.
If I am ever in need of reports on productivity, or how a marketing email went. I can easily go to my report and change settings custom to what I need to know.
With all this above. Most days I really only need to outbound call and email for about 3 hours, leaving the rest of the day for new business! Not only hitting customer retention but being able to consistently focus on growth.
I cannot express how much Hubspot has increased productivity, time management & success!
Thank you,
Second is, I can automatically set up follow ups that pre-organize my tasks in one convenient location, where then I can start a Que and being my tasks for the day.
I can reference past emails, phone calls and any notes on the customer in ONE location. I can attach links, images and PDF's to any email so simply. Once I have sent the email off, I can count the number of open's and clicks in any email I sent through Hubspot portal.
If I am ever in need of reports on productivity, or how a marketing email went. I can easily go to my report and change settings custom to what I need to know.
With all this above. Most days I really only need to outbound call and email for about 3 hours, leaving the rest of the day for new business! Not only hitting customer retention but being able to consistently focus on growth.
I cannot express how much Hubspot has increased productivity, time management & success!
Thank you,
What do you dislike about the product?
I really only dislike the fact that my contacts (if I need to CC once in a blue moon) are added automatically. I think there could be an easier version of importing to create stronger lists and et cetera.
I also know, these functions are available. Just lack the ability to do so.
An additional feature that I wish was offered; the ability to map out my customer's so when I access my contact list or company list I am able to navigate on the road more effectively.
NO OTHER DISLIKES!
I also know, these functions are available. Just lack the ability to do so.
An additional feature that I wish was offered; the ability to map out my customer's so when I access my contact list or company list I am able to navigate on the road more effectively.
NO OTHER DISLIKES!
What problems is the product solving and how is that benefiting you?
Again, I have cut down my sales process and outbound calls to half the time printing off an excel sheet.
There are no more sales "falling through the cracks" because of a missed deadline or late follow up.
Most sales are lost due to the fact you don't follow up in time to close the current or open deal. I have now been able to be comfortable doing day to day customer retention and focus on growth at the same time. IN UNDER 8 HRS!
There are no more sales "falling through the cracks" because of a missed deadline or late follow up.
Most sales are lost due to the fact you don't follow up in time to close the current or open deal. I have now been able to be comfortable doing day to day customer retention and focus on growth at the same time. IN UNDER 8 HRS!
Recommendations to others considering the product:
Promote more general insight on the Instagram page. I always seem to find a few good notes in there to add to a pitch!
HubSpot is an amazing tool for capturing and tracking customer activity and communication.
What do you like best about the product?
I like how user friendly the interface is and the fact that nothing slips through the cracks when using HubSpot. I also love all the available automation, reports, and dashboards that help us forecast sales.
What do you dislike about the product?
This is difficult. I don't necessarily dislike anything about HubSpot. If I could change anything, it would probably have to do with the contact limit. I wish we could have more than 1000 contacts under our current plan.
What problems is the product solving and how is that benefiting you?
A problem most sales people encounter is the difficultly of tracking all communications with customers. HubSpot solves this problem beautifully. A huge benefit of using HubSpot Sales Hub is that, as long as I'm doing my part, I can trust the software to keep track of everything and remind me when I need to do things like follow up, send pricing, etc.
Hub Spot makes my work life a breeze
What do you like best about the product?
The most helpful aspect of HubSpot for me is the email templates. It saves me so much time and energy when responding to potential customers. That saved time lets me put more effort into creating a personal connection with customers over the phone.
What do you dislike about the product?
I haven't come across anything that I dislike about HubSpot. Sometime's I get a little confused when searching for activities on a deal vs. on a customer profile. I would like all the activities (emails, calls, & notes) to show up all in one place whether its in a deal or customer profile. But other than that things work very seamlessly.
What problems is the product solving and how is that benefiting you?
Problems that I'm solving are keeping me organized and following up with customers when I say I will. I use the tasks feature all the time. I like how it sends an email reminder day of to keep me on track. Benefits that I have found are communicating with team members. I love that you can tag them on notes and keep them in the know as to whats going on with accounts.
Recommendations to others considering the product:
Give it a test run! Once you see how useful and easy this is you'll never want to go back.
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