Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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A customer-centric platform that feels that way with each interaction
What do you like best about the product?
Automation and Support are among the best I have experienced
What do you dislike about the product?
When a platform is robust, the limits are almost more frustrating. I do find myself creating workarounds, but I also wouldn't have the ability to automate it at all in many other platforms.
What problems is the product solving and how is that benefiting you?
We came from a platform with less robust/confusing automation. Our teams have been able to develop confidence in the systems we have because the automation triggers more precisely. This means better data and more efficiency for each of the teams.
Recommendations to others considering the product:
Take advantage of their onboarding process and explore all of their hubs to see if they make sense to add as well. Their system definitely gets better as you are able to add more components.
10/10 from a highly satisfied CRM Operations Assistant
What do you like best about the product?
The ability to segment lists based on analytics properties and make custom lead scoring models. Import functionality is simple. Deduplication uses ML and does a great job finding contact and company dups. Most of all, HubSpot combined 3 major platforms into one (MailChimp, Google Analytics, and our last CRM). Putting all the pieces into one platforms prevents us from having to do major DevOps projects to sync and compare data.
What do you dislike about the product?
The platform is constantly updating, so most of the things I used to complain about have been taken care of. They still don't have an integration with Microsoft Teams, which is a barrier for our sales team. Some UI features are weird (can't search for company name in the deals screen). Overall, they are listening and improving so I don't have any issues that I think will not be solved in the near future.
What problems is the product solving and how is that benefiting you?
We needed a way to segment our leads for our team. HS gave us a way to easily say, "Here's a list of contacts that are visiting our website on a regular basis. They deserve a call." The ease of recording all the activity associated with a contact on a deal has been a game changer for reporting, too.
User friendly and great customer support
What do you like best about the product?
Extremely user friendly interface. Very simple.
What do you dislike about the product?
Constant scope of improvement exists. Need to act on user suggestions more quickly.
What problems is the product solving and how is that benefiting you?
Able to quickly act on inbound queries. It integrates with multiple systems which makes reporting unified.
Hubspot Sales Review
What do you like best about the product?
The sequence feature wherein you can add the contacts and the mails would be send according to the time zone.
What do you dislike about the product?
The dashboard could be more personalised like in the meetings tab, only the meetings that I’ve set up with the prospects should be visible not that all the Internal meetings Should also be attached
What problems is the product solving and how is that benefiting you?
Whether the suspect has opened my mail or clicked on the. Unsubscribed list
Recommendations to others considering the product:
It’s a must have sales tool for all the vendors
Great CRM that gets the job done
What do you like best about the product?
Deal Management & User Interface, Design (Color)
What do you dislike about the product?
Reporting Capabilities, Uploading of Leads
What problems is the product solving and how is that benefiting you?
Keeping track of all prospects, never losing track of any of them, successfully moving prospects through the sales funnel
Recommendations to others considering the product:
Good CRM with decent degree of customizability. Especially the integration with Marketing Automation is useful.
Free version is an excellent product!
What do you like best about the product?
There are a ton of features even in the free version. As I start out my business, costs are a concern. But Hubspot records and tracks my leads in an organixzed an efficient manner. Also the email feature is very user friendly for our monthly news letter.
What do you dislike about the product?
There isn't a lot of support unless you pay for it. But that's understandable given the price point.
What problems is the product solving and how is that benefiting you?
I am able to organize my leads, record the interactions and progress and maintain their information for future use. The excel spreadsheet I was using before was adequate. But this software has a potential to grow with my business.
Recommendations to others considering the product:
Best CRM product for small businesses and new entrepreneurs
Sales, Marketing, Prospecting All things in One !!
What do you like best about the product?
the email tracking system, lead tracking, sales automation, dialing and maintaining notes and following up is so easy with Hubspot, extremely good customer care team
What do you dislike about the product?
sometimes merging two leads, customers is not possible, else its just an amazing tool!!
What problems is the product solving and how is that benefiting you?
Automating Sales, Email Tracking, Outbound Calls by sales people
Easy, proactive tool to use
What do you like best about the product?
Love the ability to track progress the work you've done and be proactive when utilizing certain features it allows you to do. Like, getting notifications on emails you've sent with clicked links/read emails/task reminder emails, etc.
What do you dislike about the product?
At the moment, I don't dislike anything from HubSpot.
What problems is the product solving and how is that benefiting you?
Love the ability to track progress the work you've done and be proactive when utilizing certain features it allows you to do. Like, getting notifications on emails you've sent with clicked links/read emails/task reminder emails, etc.
Helps us engage with prospects and future clients
What do you like best about the product?
Hubspot lets us see our website visitors and also has a chat function built-in so we can engage with both prospects and customers on our website
What do you dislike about the product?
I wish the mobile app as a bit easier to use and had all the same functionality as the website. But overall the mobile app is good.
What problems is the product solving and how is that benefiting you?
Help us track our active deal cycles and lets us know when prospects are engaging on our website/marketing emails.
Fantastic experience!
What do you like best about the product?
I appreciate the added value of showcasing information about a holistic sales process instead of just being information about the CRM software.
What do you dislike about the product?
I think more interactivity in the training sessions could lead to higher engagement from our team.
What problems is the product solving and how is that benefiting you?
No problems so far. The ability to autoplay the next video and change speed has been helpful. We've optimized our sales process a few times in regards to automation due to these courses.
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