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Reviews from AWS customer

2 AWS reviews
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10,016 reviews
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4-star reviews ( Show all reviews )

    Computer & Network Security

A best platform to manage leads

  • July 05, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot CRM is very useful we can easily manage our customer leads in it. Send automated email replies to them. Do follow-ups with very easily, in short, it enhances the user experience. Very easy to collect leads which can be potential customers all we need to do is design a pop-up form which contains various fields according to our requirement that can we integrated into the web application or website very easily.
What do you dislike about the product?
I am using its free version which is very limited features and the paid versions are little costlier for me. It sometimes cuts calls to customers when we accidentally close the mobile number tab in the browser.
What problems is the product solving and how is that benefiting you?
For me, I find very difficult to collects leads which can be my potential customers and managing those leads but with Hubspot CRM it becomes very easy. Now I have integrated a pop-up form into the website which is very easy to configure we can choose the design, pop-up time just need to add a little script into header or footer of the website after this we are all set.
Recommendations to others considering the product:
A good platform to manage leads and grow one's business. Provide various features like email marketing, campaign/lead management, easy to integrate. Easy to generate reports of sales to analysis and customer behaviour accordingly we can plan our future sales pitch so more leads can be converted into customers. It has mobile application also we can manage all the activities from the app.


    Eric C.

An all-in-one software, created to increase sales.

  • July 05, 2019
  • Review provided by G2

What do you like best about the product?
I love HubSpot that is a real suite, a complete software, I don't need anyone else to meet all my marketing and sales goals.

Many people prefer to assemble this suite between various programs, and they may save a little money but when you don't want to waste time among many tools, having compatibility problems or anything that delays you the best is a single super program integrated that does everything. HubSpot makes it and that's why I like it so much.

Beyond speaking well of each outstanding feature of hubspot I prefer to highlight how geared the system and how excellently functional it is. I prefer to pay only once even if it is a higher payment but I have everything in one without problems and well integrated.
What do you dislike about the product?
Unfortunately despite being a whole suite it still lacks maturation in the most advanced part. It does not meet the most demanding tasks, those that only large companies require, so normally they prefer to opt for a more advanced alternative or develop their own system adapted to their needs. Wanting to meet all the needs and being so multifunctional may have allowed them to span more field, but the problem is that it leaves them powerless to increase the depth of their functions.
What problems is the product solving and how is that benefiting you?
The main problem that HubSpot has solved in our company is the compatibility between marketing programs. Before we used to use many tools to achieve all our sales and marketing goals, even though we achieved it, we often had countless compatibility issues between these programs, or they showed results and recommendations different and in some opposite cases. Now with HubSpot we forget about that as it is a single system that does it all.
Recommendations to others considering the product:
If you want to forget to use 10 different platforms to achieve your goal and prefer to implement a single multinational system to do it all in one place, but you don't have the money to send it to develop then you should opt for HubSpot. It may not be as advanced as a custom-designed platform but it's much more than those programs separately. It is an intermediate option that fits the vast majority of needs.


    Cristian B.

An ideal way to manage your leads

  • July 01, 2019
  • Review provided by G2

What do you like best about the product?
I enjoy the reports, dahsboard, tasks, tickets. Finally don't need to email with the team on some things -> can just tag them on Hubspot.
Collaboration capabilities are useful too - you can check what your collaegues are doing when it comes to common company leads that you're trying to close as a team.
Also - I can compare my productivity with that of my peers, which offers me an overview of how much time we are actyally using for sales.
What do you dislike about the product?
The lack of features when it comes to meetings and calendar sync. Hope it's in the works.
Regarding tasks: I'd like to have priority/ urgency levels on them, to be able to prioritize easier.
Other than that all things are good.
What problems is the product solving and how is that benefiting you?
Being able to have an overview of my leads. The forecasting capabilities. And also collaborating with my colleagues on some leads.
Recommendations to others considering the product:
To go for it, especially if they have a lot of leads and a general lack of control over their leads.


    Marketing and Advertising

Great for Organization

  • June 29, 2019
  • Review provided by G2

What do you like best about the product?
I love how Hubspot CRM organizing all of our contacts with potential sales and allows us to keep a steady workflow and funnel potential buyers through our sales funnel.
What do you dislike about the product?
What is not to like when something is free?
What problems is the product solving and how is that benefiting you?
Keeping track of potential buyers through our funnels.
Recommendations to others considering the product:
It is a great free and easy to use tool to keep track of those you have been in contact with, what your status is with them, what tasks you should continue to do them, as well as seeing the success in closing a deal with someone.


    Aaron E.

A great crm to build your sales system!

  • June 25, 2019
  • Review provided by G2

What do you like best about the product?
I love how easy HubSpot CRM makes it to manager clients. You're able to sort out each and every action for making a phone call to jotting down quick notes about the conversation.
What do you dislike about the product?
There's nothing to dislike about HubSpot CRM.
What problems is the product solving and how is that benefiting you?
With Hubspot CRM we have found it incredibly easy communicate with in our pipeline of client. From managing the first interaction the pitching of the sale, the closest the sale it's sending out an invoice! He has made business so much easier!
Recommendations to others considering the product:
I would highly recommend using HubSpot CRM with in your business to increase your workflow better manage time that could be used elsewhere.


    Stuart S.

Simplified our business

  • June 25, 2019
  • Review provided by G2

What do you like best about the product?
Having one ‘view’ of all activity which means less intra team communication.
What do you dislike about the product?
Waiting for support hub to mature, it is currently a new service offering and not quite at the level we need at the moment.
What problems is the product solving and how is that benefiting you?
Across marketing, sales and support we now have a consolidated view of all activity. This means we are better prepared when talking with customers, supporting customers or trying to reach customers through marketing.
Recommendations to others considering the product:
Always do your research and start with a package that best suits your needs. It is much easier to upgrade the product when the time is right for you. Think about the number of contacts you have and whether those contacts are required. If importing thousands of unused contacts into Hubspot your cost will rise. Keep your data clean.


    Chris I.

One app to rule them all

  • June 24, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot can do everything you need to grow and operate a business; Sales, Marketing and Service.
What do you dislike about the product?
HubSpot can be a little overwhelming, but the Training provide helps with this.
What problems is the product solving and how is that benefiting you?
Not knowing where to begin in maximizing functionality.

The data collected on activities has been amazing!
Recommendations to others considering the product:
Do it! Having one app to take care of Sale, Marketing and Service is AMAZING!


    Ilan A.

Helps us automate marketing, convert leads, and use as a sales pipeline management

  • June 24, 2019
  • Review provided by G2

What do you like best about the product?
It was super-easy to set up and intuitive to use, nothing was too technical. The learning curve wasn’t steep, and yet the platform was powerful enough to do everything we wanted. It just made the most sense for us, and we signed up for Hubspot three years ago.
What do you dislike about the product?
It not as cheap as some of the other tools available out there
What problems is the product solving and how is that benefiting you?
Increasing Leads + Conversion Rate. Scheduling emails and responses. Forms for users to fill out on the site to convery


    Mikah P.

A really well rounded product for SME's!

  • June 23, 2019
  • Review provided by G2

What do you like best about the product?
We use all three components of Hubspot - CRM, Marketing and Sales. The Academy is amazing. The amount of resources available is more than we could possibly use.
What do you dislike about the product?
Duplications and automatic company data isn't always accurate or relevant. This can be frustrating at times as it pulls information automatically from the internet. This can often be incorrect.
What problems is the product solving and how is that benefiting you?
We use the Sales, CRM and Marketing and fully utilise all three areas. I can be tricky keeping track of current users of our software platform, as well as following prospects on their inbound journey. All three areas work well together and allow us to track everything.

I'm sure that there are several areas we could improve and get better at. We've now engage a 3rd party contractor to help us with this. They're going to be helping with our inbound marketing.
Recommendations to others considering the product:
Hubspot has progressed a great deal in the past 3 three years. The Marketing and Sales portals are starting to gel together; they originally felt that they were two different portals.


    Alex H.

Saves me time!

  • June 21, 2019
  • Review provided by G2

What do you like best about the product?
Templates, snippets, and meetings scheduling are a piece of cake.
What do you dislike about the product?
Cost. The only problem is that it costs an arm and a leg to do all the things I'd like it to and my company is rather small. Would love an a la carte type purchasing option for certain features because I'm only able to make use of 10-15% of the total functionality of the program.
What problems is the product solving and how is that benefiting you?
I have eliminated the back and forth that scheduling phone consults used to cause. I've also ensured that when on-boarding a client, they always get all the right documents at the right time because they're all included in various template emails. I never have to navigate away from gmail in my daily workflow either.