Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Full interaction with all customers.
What do you like best about the product?
The experience we have had with HubSpot CRM was perfect and necessary for us to adapt to the automated process it offers us, in order to simplify the sales process and to establish the communication that we had needed to have with customers. What I like the most about HubSpot CRM is that it offers me the ability to communicate very quickly with my clients, and it also offers me a variety of forms of communication, whether by videoconference, call, chat or mail. I hope that HubSpot CRM always offers me this variety when it comes to communicating with each of my clients.
What do you dislike about the product?
One factor that I do not like at all about HubSpot CRM is its application for mobile phones, since it is very limited at a certain point, it provides me with an application interface which does not allow me to respond to the requests of my clients, I simply It allows to visualize the progress of a sale and to know if the client had any response. I would like you to allow me to respond to clients, since this way I would do it without needing to be inside my company.
What problems is the product solving and how is that benefiting you?
Thanks to the HubSpot CRM platform and the functions it has provided me, I have had at hand a sales system that has really helped the exponential growth of my company and the financing of it. I hope that HubSpot CRM is always present, contributing its grain of sand to be able to benefit sales and communication and interaction with customers.
Easy to use platform
What do you like best about the product?
It is very easy to use when it comes to navigating and entering in new clients. The mobile app is easy to use as well and as I am always on the go, it makes it so much easier to manager my clients, meetings and emails.
What do you dislike about the product?
There have been times in which I get 10 min into a new business addition and it logs me out and I lose all my work.
What problems is the product solving and how is that benefiting you?
The ease of use with the APP allows me to work on the go as I am an outside sales rep. I also am able to track emails through Gmail and HubSpot which makes client interaction way easier.
Very good CRM. I recommend it
What do you like best about the product?
A good application the subject of the mails makes a very detailed follow-up that allows us to follow up and we are in evaluation to acquire the pro version of it
What do you dislike about the product?
It works well, but it would be nice if from this application you could attach files in the email.
What problems is the product solving and how is that benefiting you?
Excellent helps me a lot to organize my tasks, meetings with my clients, my weekly calendar, also a follow up of my work regarding calls, mail, messages! what super recommend
Great, functional CRM with fun features
What do you like best about the product?
My favorite feature of hubspot is the email sequencing. You can set up a fully automated and personalized email sequence for leads that starts off with one email and sends emails depending on whether or not the recipient has responded. This is a huge benefit and something my previous CRM did not have making it very time consuming to reach out to leads with emails. I love how it is hands off so I can focus on the people who are responding rather than continue to reach out to people who are not even reading or responding to my emails.
What do you dislike about the product?
I wish that hubspot did have a separate interface for just lead outreach. On previous CRMs I have used there was a place to reach out to leads and then another place that would allow me to reach out to people who had taken a step to move forward through our admissions process (in our case it was submitting an application). With hubspot every person who comes through can't be separated in this way and it just makes things a little less organized. It isn't a huge concern, but a feature that would make things much more organized.
What problems is the product solving and how is that benefiting you?
Hubspot is helping me reach out to a lot of leads very easily. During my day, I don't want to spend much time reaching out to people who aren't engaging with me, so I love how hubspot allows that to be more hands off which gives me maybe even 1-2 hours extra/day to respond to leads who are texting or emailing me back.
Fantastic Insight
What do you like best about the product?
Very straight forward to use, smart technology that works for you.
What do you dislike about the product?
Something minor but it is frustrating when searching for a contact in the search bar, it is not super clever. Ie if you make one small error it will show you a dozen other (seemingly) irrelevant options but not the contact youre looking for.
What problems is the product solving and how is that benefiting you?
Email campaigns are phenomenal and EASY. It's Amazing.
We reach so many more people by enabling marketing campaigns that are targeted based on sales cycle, previous contact, and even area.
We reach so many more people by enabling marketing campaigns that are targeted based on sales cycle, previous contact, and even area.
Hubspot is an organized CRM
What do you like best about the product?
Hubspot is organized and easy to use. Great analytics and contacts database helps you visualize progress and keep contacts organized. They also offer certification courses along with your use of the software that can help train your team to get everyone on the same page.
What do you dislike about the product?
There's not much to dislike about HubSpot. They offer a wide variety of uses and seem to be effective at all of them. Have new hires take the courses for added training.
What problems is the product solving and how is that benefiting you?
HubSpot helps us see our progress and where we're lacking. Contacts are easy to organize and I've taken multiple certification courses.
Recommendations to others considering the product:
Hubspot's great for companies at all stages of the business.
Productivity defined
What do you like best about the product?
I utilize Hubspot to manage all of my contacts, track all of my communications and keep me on point by setting up tasks.
What do you dislike about the product?
Managing the alerts is not intuitive. Often my email gets clogged with information that isn't important to me.
What problems is the product solving and how is that benefiting you?
Tracking contacts, deals, deal stages and follow-up tasks. It is the source for me to schedule my day and remain productive during downtimes.
Recommendations to others considering the product:
Utilize the workflows as much as possible. It has automated a bunch of tasks that would be time consuming otherwise.
Have Used HubSpot for 7+ Years in Various Roles
What do you like best about the product?
Everything is in one place - analytics, email, workflow automation, contact database, social media tools and more. I've used HubSpot for a long time and highly recommend.
What do you dislike about the product?
One thing to note is that HubSpot can be glitchy. We use Outlook and it can be pretty difficult to format an email to appear the same on every screen and email platform. The great thing about HubSpot is that with any issue, their team is quick to respond and resolve.
HubSpot is pricey (for good reason) but they charge based on the amount of contact in your database. Working for a recruiting company, we receive many candidates (daily), so we continually have to scrub the CRM. Comes with the job, just the small dislike I have about HubSpot.
HubSpot is pricey (for good reason) but they charge based on the amount of contact in your database. Working for a recruiting company, we receive many candidates (daily), so we continually have to scrub the CRM. Comes with the job, just the small dislike I have about HubSpot.
What problems is the product solving and how is that benefiting you?
We've been able to improve our search engine optimization and organic traffic results. HubSpot offers a "cheat sheet" that allows you to see if each page is fully optimized. It will point out where items may be missing, like an alt tag on a photo or a page meta description. Seeing the optimization recommendations has been very beneficial.
Recommendations to others considering the product:
The customization of the tool and the level of support provided by HubSpot outweighs any other CRM I've worked in.
Love Hubspot!
What do you like best about the product?
Fantastic CRM!
It's great to have all the information in one place and to be able to make calls and set tasks so nothing falls through the net. I also love the ability to learn through their academy ensuring that I can use Hubspot effectively.
It's great to have all the information in one place and to be able to make calls and set tasks so nothing falls through the net. I also love the ability to learn through their academy ensuring that I can use Hubspot effectively.
What do you dislike about the product?
Support can be a bit slow and frustrating
What problems is the product solving and how is that benefiting you?
I have everything in one place and can plan my day effectively. It solves having to use a dfferent platform and if you do they are normally able to integrate.
Recommendations to others considering the product:
Use the academy as it's a great way to learn how to get the most out of the system
It is a sophisticated and user-friendly CRM
What do you like best about the product?
It has a nice and easy graphical interface. I like its ability to optimize the sales cycle, because of this, we can capture more leads and increase the performance of our team.
As for statistics, HubSpot provides complete reports, and are beneficial to make decisions.
As for statistics, HubSpot provides complete reports, and are beneficial to make decisions.
What do you dislike about the product?
Nothing. Hubspot is an excellent CRM, honestly I have no complaints.
What problems is the product solving and how is that benefiting you?
The efficient management of information from leads saves us time in research, and this fact, allows us focus our efforts on improving digital marketing plans and present relevant content for our clients.
Streamlines operations between marketing and sales teams, I could say that synergy improves in the organization.
Streamlines operations between marketing and sales teams, I could say that synergy improves in the organization.
Recommendations to others considering the product:
It is the best choice of CRM you can do, because it significantly increases productivity in marketing and sales teams.
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