Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Great system
What do you like best about the product?
The most helpful is building out automated sequences. This saves us time and effort essentially lowering our opex of manually sending our content.
What do you dislike about the product?
I'm not sure there is anything I dislike at this point.
What problems is the product solving and how is that benefiting you?
We are working on automating sales (as much as possible) by using a specific tech stack. HubSpot is a huge piece of that equation and has allowed us to properly identify leads.
Recommendations to others considering the product:
The ease of use of this system is what makes it stand out. The cherry on top is the amazing support that is there around the clock. Super attentive, not robotic.
Great Product, Does Everything We Need
What do you like best about the product?
HubSpot Sales makes it easy to manage not only sales leads, but also success. We use it to handle our outreach efforts to high priority customers. We love their meetings capability too and how it integrates with Zoom.
What do you dislike about the product?
The only thing HubSpot could work on in general is handling contacts who need to be assigned to more than one company. The way it's handled with Related Companies is okay, but it could be improved some. This extends to every piece of the software.
What problems is the product solving and how is that benefiting you?
We use HubSpot to manage all our sales outreach and track all of our efforts. We love HubSpot and use it for every part of our business.
Hubspot makes CS much easier
What do you like best about the product?
The fact that you can use all sorts of tools like notes, emails, messages, tracking, workflows, marketing, you can use workflows and cta for bots. I love the fact that it can be added to your email for templates. You can organic a queue and follow it without any problems
What do you dislike about the product?
it is slow sometimes and it makes it difficult to work
What problems is the product solving and how is that benefiting you?
We use it to send marketing emails,t track information, and assign tasks to our team. It is great for the team members to keep a record of what is happening with the whole team
Recommendations to others considering the product:
It is an amazing tool. For sure you need to use it as it makes job easier and information handy for everybody at the team
Hubspot is the best software
What do you like best about the product?
You get to track your customers from day one and finally convert it into a prospective lead. We can assign tasks any team members within our company and they also get notification in their email which is a really good feature. We have created a pipeline of sales so that we can know at what stage is our customer on. We'll also know why the customer is on different sales stage. Template creation feature has made easier for mass mailing.
What do you dislike about the product?
There is nothing much to dislike about it. It is really good for companies likes us to track our customers. One thing I dislike is about less contact storage within a paid version. If we use free version we can enter many contact information but when we have purchased sales feature then we are limited to 2000 contact details. Beside this everything is good. I find it a little expensive. It should have been a little cheaper so that even startup or companies in the developing companies could afford it. There are lot of startup companies who wants to use hubspot but due to it's higher price startups can't afford it. So, there should be some kind of offers for the startups. This is the main thing that needs to be improved to support startups and also expand the business of hubspot.
What problems is the product solving and how is that benefiting you?
We are tracing our customers and my whole team uses it to track previous conversations with that client. It is lot easier to maintain Facebook message and assign to other team members easily.
Recommendations to others considering the product:
It is good for use. This is the best software to track your customers. You can track what deals has been made to certian customers.
Love my experience with Hubspot!!
What do you like best about the product?
I love that Hubspot can make my life easier by creating lists with particular properties so that I can easily find exactly the group of people that I am looking for and send them marketing and sales emails. I also love that I can link Hubspot to my Gmail to track all emails and help me remember to reach back out.
What do you dislike about the product?
I dislike that there are so many things that hubspot can really do that I do not even know about yet. It has so many helpful things, but a lot to learn. I am only scratching the surface. I struggled in the beginning to learn about how to put people in different lists with properties versus manually adding them.
What problems is the product solving and how is that benefiting you?
Email sequences are amazing!! By creating a list and sending them multiple email sequences makes my life 10x easier. Follow through is so important in sales and I love that Hubspot helps me consistently follow up with clients because of email sequences.
Recommendations to others considering the product:
I love using Hubspot Sales Hub!! It has made my life easier. I am definitely still learning, but Hubspot has so many amazing functions for marketing and sales!! It is extremely helpful for my business! I also love that it is easy to connect and integrate with other systems that we use, such as Thinkific, Zapier, and Shopify. It is also extremely helpful for follow up and scheduling sales sequence emails. I would definitely recommend.
HubSpot Sales Hub Review
What do you like best about the product?
I like how well HubSpot integrates with Gmail; the fact contacts are saved and tracked any time an email is sent makes life a lot easier.
What do you dislike about the product?
I would love if you could enroll an entire list in a sequence.
What problems is the product solving and how is that benefiting you?
I would love to be able to edit emails without having to go into a contact, and without the email pop-up form once you're in the contact's page. The benefits are many; scheduling emails is very simple. Maybe include a "folders" option for email templates?
User-friendly, integrations available, lots of capability.
What do you like best about the product?
Sales Hub takes som of the "messyness" that can come with Sales. The system is easy to use, and input/store data, which is great for any small business looking for a CRM. My favourite feature so far is the Sales Tasks function and being able to queue my tasks for the day.
What do you dislike about the product?
To me Sales Hub's Deals function needs more work in terms of useability. It would be helpful if you could click "Associated Deals" on a contact's profile and be brought to the deal page, for example.
What problems is the product solving and how is that benefiting you?
While being able to see when your email is opened is great, I've noticed a flaw. Sometimes, when I open the email I just sent a prospect it counts as an open and notifies me "Contact has opened email" - majorly comprising the data (Dashboards/Analytics) that is recorded in HubSpot. I hope this gets fixed soon!
I use Sales Hub all the time (as a marketer) and my sales team loves it
What do you like best about the product?
Sales Hub is straightforward enough that my sales team (who are newer Hubspot users) can get value out of it easily, and the customization options are flexible enough that I can create really sophisticated, custom campaigns for demand gen.
The CRM tool is perfect, and managing deal flow is also very good. We're getting ready to cancel Salesforce because Hubspot meets all of our needs better and in a more user-friendly way.
The CRM tool is perfect, and managing deal flow is also very good. We're getting ready to cancel Salesforce because Hubspot meets all of our needs better and in a more user-friendly way.
What do you dislike about the product?
Once you enroll contacts in an email sequence, you can't change any of the later emails. They'll receive the sequence as it was written at the time they were enrolled. I would like the ability to change later emails.
I would also like a direct integration between Hubspot and Docsend, but there is one enabled via Zapier, so it's okay. I just don't like paying for Zapier.
I would also like a direct integration between Hubspot and Docsend, but there is one enabled via Zapier, so it's okay. I just don't like paying for Zapier.
What problems is the product solving and how is that benefiting you?
By far the feature I use the most is email sequences.
Using sequences helped us with a low email deliverability issue we were having. The sequence tool sends emails directly from one's own email provider (rather than a third-party email server), which means your email deliverability is higher and sales reps have the ability to check on threads from their email outbox. You can also customize these emails with tags, and prospects who respond are auto-unenrolled so you can carry on an organic dialogue.
I've also switched my sales team from using Salesforce to using Hubspot almost exclusively because the deal tracking feature is so much easier to use.
One other huge advantage that Hubspot has over Salesforce is the contact record (or company record, or deal record). Hubspot aggregates a feed on each type of record so you can see the complete history of that person, company, or deal - including website visits, email engagement, ad engagementm you name it.
Using sequences helped us with a low email deliverability issue we were having. The sequence tool sends emails directly from one's own email provider (rather than a third-party email server), which means your email deliverability is higher and sales reps have the ability to check on threads from their email outbox. You can also customize these emails with tags, and prospects who respond are auto-unenrolled so you can carry on an organic dialogue.
I've also switched my sales team from using Salesforce to using Hubspot almost exclusively because the deal tracking feature is so much easier to use.
One other huge advantage that Hubspot has over Salesforce is the contact record (or company record, or deal record). Hubspot aggregates a feed on each type of record so you can see the complete history of that person, company, or deal - including website visits, email engagement, ad engagementm you name it.
Recommendations to others considering the product:
If you don't have the resources for an in-house Salesforce admin/developer or data steward type person, get Hubspot.
If you need crazy customization and there's no way you can do business unless your CRM is custom, maybe Salesforce is warranted. But I think Salesforce is no longer the de facto CRM, and Hubspot is better in many ways.
If you need crazy customization and there's no way you can do business unless your CRM is custom, maybe Salesforce is warranted. But I think Salesforce is no longer the de facto CRM, and Hubspot is better in many ways.
Sequence Game Changer
What do you like best about the product?
HubSpot Sales Hub has proven to increase my personal productivity as well as my companies. I love the easy to use platform and feel my success streamlines from how organized I stay on a day to day basis using HubSpot. We constantly learn from our daily actions and this allows us to grow and succeed in our lunges. We have intergrated using HubSpot in our day to day and it keeps our sales team on the same page as well ad more efficient.
What do you dislike about the product?
Since using HB I noticed that the built in side panel within my google email was updated since March 2020 and often time glitches. If I do not add a contact before I email them I am forced to return to the CRM page and go into contacts, type their name, and add the appropriate titles for this lead. Often times leads will add CC'd emails that I do not catch immediately and when sent an email they are saved into the HB sales system and not attributed for in terms of brand and company or status. If an email is sent prior to saving the inbound contact my side bar does not let me go back and insert their information and properly save. Other than that small glitch, I personally have no major dislikes about HubSpot, but I must say it is very important that your entire team/company is well trained and organized so that leads are constantly updated and we as a whole can use the data to our advantage as well as help us understand leads and redefine our outreach based on metrics acquired such as within sequences and overall reply rates.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub allows me to easily enroll my leads into the appropriate sequences, that automate my follow ups for that lead. On average I send approximately 20 emails daily to new business on editorial opportunities. The sequence function allows me to get ahead of the game by creating a sequence and enrolling multiple leads at once, breaking them up so I can quickly personalize my emails and send immediately. I absolutely love how HB will send my follow up for me if the lead does not respond. It allows me to focus on other more pressing tasks during my workday. I also like to see how my sequences are doing and from that information, I can learn and see what is and what is not working for my outreach.
Recommendations to others considering the product:
I highly recommend HubSpot for those considering using a Sales Hub. This lays out everything you need from head to toe to be successful. You can easily stay on task by setting reminders to being aware of your outreach and avoiding stepping on your colleagues toes! With every closed won our company can now clearly see what interactions created that relationship to replicate for future clients.
Hubspot has made me electric
What do you like best about the product?
Sequences. The ease of sequences saves me the more time than I can count. I ask prospects the same questions and send much of the same information constantly. Even if the content is different, I can create as many sequences as I want and edit them on a case by case basis which allows me to get 4 tasks on any one client with one task rather than having to revisit four different times on four different days.
What do you dislike about the product?
Some of the navigation is a little tricky, especially if you're used to Salesforce, but it's not awful. They do several navigation things better. The reports I ran in Salesforce were also much easier than in Hubspot.
What problems is the product solving and how is that benefiting you?
I live in tasks that are associated with contacts and accounts. It is far easier to associate ALL activity on one account in one place from sales to service. That part has been amazing to have all the info in one spot.
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