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Reviews from AWS customer

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10,016 reviews
from and

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5-star reviews ( Show all reviews )

    Bartlomiej (Bart) K.

Sales Pipeline that is working

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
Tracking Deals and Deals Automation as a 360-degree overview of sales
What do you dislike about the product?
Automation of Sales Deals is not that easy to set up and it is confusing whether it is worth to use workflows or deal automation.
What problems is the product solving and how is that benefiting you?
I manage membership renewals and consultancy work
Recommendations to others considering the product:
Make sure you know your database before start using HubSpot Sales tools


    Keenan Y.

HubSpot is Great but Needs a Little Work

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
I love the way HubSpot integrates with the other products I use like Gmail, Zoom, ZoomInfo, etc. It integrates so incredibly well and makes my job far more efficient. The interface and workflows are intuitive. It is easy to make calls and emails, and I love all the features: notes, selecting outcome, templates, sequences, I could go on forever. It's just great in almost every way.
What do you dislike about the product?
The site frequently goes down, at least once a week, it can be frustrating since we completely rely on it to work. On the bright side they are always on top of fixing it. I also wish they included analytics for templates like they do for sequences.
What problems is the product solving and how is that benefiting you?
Making sure prospect's don't get forgotten (i.e. missing follow-ups) and I don't forget prior interactions. This is HubSpot's bread and butter. I love it dearly for this.
Recommendations to others considering the product:
HubSpot is exactly what you want and need in a CRM. It is just a few very minor tweaks away from being absolutely perfect. Highly recommended from a sales perspective and I know my marketing team loves it too.


    Marketing and Advertising

Efficiency is key and Sales Hub does just that

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
Could not be happier with how efficient this makes daily operations and workflow.
What do you dislike about the product?
It would be nice if the interface could be a little faster
What problems is the product solving and how is that benefiting you?
Efficiency is greatly increased
Recommendations to others considering the product:
Hubspot and Salesforce, either or you cannot go wrong.


    Oleg D.

One of the best CRM I've used

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
Easy to use, very clear. I like templates and reports - they are very helpful.

Great value for money
What do you dislike about the product?
It would be great if tasks very synchronised with my calendar. Also mobile version needs update.
What problems is the product solving and how is that benefiting you?
Templates - saves our time. Reminders and being able to see when people open your email is very useful. We can see if our prospects interested for us to follow up.


    Michael S.

Hubspot Sequences Tool

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
The Sequences tool is the most impressive piece of HubSpot Sales Hub. It is an extremely efficient and effective way to deliver highly customized sequential messages to large quantities of prospects without the traditionally highly intensive time investment to do so.
What do you dislike about the product?
Adding more seats can be cost-prohibitive. In addition, the Sequences tool is only available on the desktop version of HubSpot. It would be ideal to integrate Sequences into the mobile app. This would be especially helpful for sales teams like ours that are field-operations centric. Many of our sales reps only use their phones; very few have laptops that they carry with them on the road. The product development team at HubSpot is looking at how to do this, but it will likely be some time before it is integrated.
What problems is the product solving and how is that benefiting you?
We use it to communicate prospects who have "gone cold" as a way to re-engage with them and those that respond are typically the higher-value prospects that we want to pursue. It helps the "cream rise to the top," so to speak. Each template/message in the sequence can be edited to fit each prospect's unique situation, or the templates can be used as-is without personalization if a more canned messaging strategy is desired. Multiple sequences can be created to customize the messages based on the type of product or service that is most relevant to the prospect. The best part is that when the prospects are removed from the sequences when they reply, so you don't have to worry about the prospects receiving future emails as if they had never responded.


    Anna T.

HubSpot makes my Sales process so much easier!

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
I love all the ways in which I can automate my sales process. From creating tasks, sequences and workflows to making my own email templates that are personalized and customizable, I have a really easy time following up with my leads and making sure non of them are forgotten or neglected.
What do you dislike about the product?
Sometimes I have difficulty with making calls straight from the system, but it might be my internet or laptop.
What problems is the product solving and how is that benefiting you?
I am making sure my leads are not forgotten and that I follow up with whoever I need to when I need to. I also don't have to repeat the same process over and over (such as writing emails). Anything I do more than once, I can create into a sequence, workflow or a template. I also do not have to dial the phone number of every person I need to call. I can just call through the system. Using the app, on my work cell, I can even text through HubSpot.
Recommendations to others considering the product:
It is the best system I have ever used for sales. I love it.


    Mental Health Care

Great Software!

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
Easy to use CRM. Makes sending email sequences very straight forward!
What do you dislike about the product?
Email send limits are low, forcing you to stretch out a sequence
What problems is the product solving and how is that benefiting you?
Efficiency and time.


    Financial Services

Makes my life so easy!

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
The 'Sequences' function turns 3 days of sales time into 1. Without a doubt the best feature of Hubspot for an BDM
What do you dislike about the product?
There isn't much to dislike about Hubspot. From email tracking to workflows and sequences it really makes life a lot easier for Sales and Marketing departments
What problems is the product solving and how is that benefiting you?
We use SalesHub to generate leads from outbound and manage our inbound pipeline more consistently. Generating reports on a weekly or monthly basis is simple.


    Prateek T.

A great experience and reduced lead generation efforts: Maximum success

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
HS has helped in reducing my worry in email follow up, bulk email. I don't have to stay awake in delivering my messaging to any time zone at a particular time. I can enroll more leads in one go and it has significantly reduced my email efforts.
Hub Spot analytics has helped me in gaining key insights and focus my efforts in right direction.
Google extension of Hub spot and timely updates. Document view details and click and open details,
Team collaboration, viewing marketing campaigns,

often I used to found myself work logging into many different software and tools, often having to pull up multiple screens, and jump from window to window to get work done? With Hubspot, it’s one password and one platform; everything you need to get your work done, all in one place.

Like:
Email tracking.
Analytics
CRM linking
Time zone feature
Foloow up ease
What do you dislike about the product?
Nothing as of now. HS has helped in reducing my worry in email follow up, bulk email. I don't have to stay awake in delivering my messaging to any time zone at a particular time.
I would say I would very much like to enroll more leads in one go, like more than 50.
Google extension of Hub spot and timely updates. Document view details and click and open details has helped me in directing my efforts better.
often I used to found myself work logging into many different software and tools, often having to pull up multiple screens, and jump from window to window to get work done? With Hub spot, it’s one password and one platform; everything you need to get your work done, all in one place.
HS has helped in reducing my worry in email follow up, bulk email. I don't have to stay awake in delivering my messaging to any time zone at a particular time. I can enroll more leads in one go and it has significantly reduced my email efforts.
Hub Spot analytics has helped me in gaining key insights and focus my efforts in right direction.
Google extension of Hub spot and timely updates. Document view details and click and open details,
Team collaboration, viewing marketing campaigns,

often I used to found myself work logging into many different software and tools, often having to pull up multiple screens, and jump from window to window to get work done? With Hub spot, it’s one password and one platform; everything you need to get your work done, all in one place.

Like:
Email tracking.
Analytics
CRM linking
Time zone feature
Foloow up ease
What problems is the product solving and how is that benefiting you?
Delivering my messages to any time zone at a particular time. I don't have to stay awake in delivering my messaging to any time zone at a particular time. Not to worry about missing up follow up.
Hub Spot has helped me in reducing my lead generation efforts and I am getting time to focus more on cold calling. I can schedule my emails to any geography at my convince.
Selecting different time zone is a really good feature. google extension and timely updates on open and click have helped me in securing meetings
Google extension of Hub spot and timely updates. Document view details and click and open details has helped me in directing my efforts better.

often I used to found myself work logging into many different software and tools, often having to pull up multiple screens, and jump from window to window to get work done? With Hubspot, it’s one password and one platform; everything you need to get your work done, all in one place.
Recommendations to others considering the product:
Use it wisely, It can improve your sales success significantly. Get used to with all the features


    Construction

Templates as a tool to get more touches with your customers.

  • June 11, 2020
  • Review provided by G2

What do you like best about the product?
Hubspot is a great CRM and has a lot of tools to organize and manage your customers. Templates have been a great help in this new business environment. We can integrate sales information and webinar links into the templates to make them more focused and effective.
What do you dislike about the product?
It is sometimes difficult to get sales brochures integrated into templates.
What problems is the product solving and how is that benefiting you?
We solved the problem of not being able to have face to face interaction with our customer base by doing it digitally. It has been very effective in getting hits and inquiries for products. It is also nice to see when customers have opened the templates.
Recommendations to others considering the product:
Hubspot is easily accessed from any device. Great way to integrate your sales team efforts and give your staff the tools needed to be successful.