Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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A great CRM
What do you like best about the product?
Hubspot is extremely easy to use.The interface is intuitive and the training modules make learning new sections and features simple. The outlook/email integration leads to a simple and convenient workflow that ensures you won't lose or mismanage any new leads or contacts.
What do you dislike about the product?
Piecemeal pricing - It's frustrating to come across a new feature and then realize that you can't use it unless you upgrade your subscription.
What problems is the product solving and how is that benefiting you?
Hubspot has allowed me to organize my contacts and leads and plan my workday with much more efficiency.
Recommendations to others considering the product:
Start off with the free version and get a demo from a salesperson. Having some initial guidance is key for figuring out how to best use the CRM.
Good platform for managing your contacts from marketing and sales to customers
What do you like best about the product?
The handoff between marketing and sales is really helpful because everyone can see the contact's journey in the same place.
What do you dislike about the product?
There are a few features that I feel would be better if we could customize, but as of right now, we can't.
What problems is the product solving and how is that benefiting you?
We've improved our marketing/sales team communication significantly.
Recommendations to others considering the product:
HubSpot is a great tool to try out, especially since the CRM feature is free. There are a lot of really neat things that you can do with HubSpot too that will help you set up your funnel between marketing and sales. The default and custom properties are a great feature that will help you segment and define your contacts. They also help you make sure you won't lose sight of any of your contacts.
Incredible Customer Support and Helpful Software
What do you like best about the product?
I love the available support either over the phone, via training certifications or online in the HubSpot Knowledge Base.
What do you dislike about the product?
The design aspect is challenging in that editing code or style is not as simplistic as advertised. It's challenging to get specific customization aspects on my own without paying for (costly) additional assistance. I do also find some of the analytic reports difficult to manage and export.
What problems is the product solving and how is that benefiting you?
I love having everything (website, blog, social media, analytics) in one platform
Recommendations to others considering the product:
The paid version is worth its weight in available hands-on assistance.
Great CRM, would recommend
What do you like best about the product?
Follow up features are great. I especially enjoy the email tracking abilities. Being able to see how many times an email was opened, and links were clicked really gives you a good feel for whether your campaigns are working or not. The calling integration is great too. I like to record my calls so I don't miss any information trying to take notes while talking.
What do you dislike about the product?
Settings can be difficult to set up. Knowing whether I need to go to profile and preferences vs. the settings wheel can be tricky. Also, it would be nice to be able to CC off a sequence email.
What problems is the product solving and how is that benefiting you?
Tracking my current sales leads. It is great for knowing what kind of follow up email I need to send.
Recommendations to others considering the product:
Integrate your phone and email for best use
Hub Spot keeps me Organized
What do you like best about the product?
My favorite part in Hubspot is the ability to have a lot of templates. I used Hubspot to connect with multiple customers and having the ability to quickly and seamlessly email directly out of the software and have multiple templates is amazing!
What do you dislike about the product?
The only thing I dislike is i feel like its hard to add a contact. some of the fields we have set up i feel is repetitive. Now this maybe different for other users but the way my company does it is just ok.
What problems is the product solving and how is that benefiting you?
I think this system has really helped me get organized and just stay connected. The ability to export all my properties into an excel to have a very clear image of my work is amazing.
All in one
What do you like best about the product?
The best features for myself would have to be all of the third party programs that I can sync into Hubspot including my cellphone to always know which client is calling. The small tweaks here and there to forever improve the CRM is great too. Always pro-active in resolving issues too.
What do you dislike about the product?
The dark side....with consistent improvement comes the challenge of keeping the "cogs turning" which has caused some hair pulling moments. I also have an email signature with many links that unfortunately can not be used on Hubspot.
What problems is the product solving and how is that benefiting you?
Loosing contact with prospects has always been an issue, however, reminders and marketing that can be executed through Hubspot means this is no longer an issue.
Recommendations to others considering the product:
Wanting to bring your business into a central hub to spot and target your next deal?
Choose Hubspot
Choose Hubspot
Decent CRM
What do you like best about the product?
Functionality, structure and the ability to manage operations.
What do you dislike about the product?
Reporting, it should be easier to create and pull reports on processes within the business.
What problems is the product solving and how is that benefiting you?
Solving the issue of bad leads, realized I can categorise deals more efficiently. Also efficiency gains in some areas
Recommendations to others considering the product:
Trial it first
Great CRM
What do you like best about the product?
I think that the Hubspot CRM is pretty great, especially if you have to manage on your own a lot of contacts.
For me sequences and template are crucial, without these tools I think I couldn't do what I'm doing.
For me sequences and template are crucial, without these tools I think I couldn't do what I'm doing.
What do you dislike about the product?
I don't like that I can't make a research based on what I've written in the TASKS.
Maybe it's just me that need this but I think it is fair to brought it out.
Deals filters are not connected with Contact filters.
Maybe it's just me that need this but I think it is fair to brought it out.
Deals filters are not connected with Contact filters.
What problems is the product solving and how is that benefiting you?
The most important benefit is that I can manage everything from my hubspot account.
I can reply to my clients, I can make a blog post or a marketing email.
I can reply to my clients, I can make a blog post or a marketing email.
Yes Hubspot!
What do you like best about the product?
I love the new layout for Hubspot. I especially love the learning center because it teaches you more in depth of why you do what you do for sales/marketing. I love how there are a lot of filters that you can create & literally do anything, there are so many options to have a more specific experience!
What do you dislike about the product?
I would like to have a more organized sequence and template set up. Like having subfolders within folders would be nice! Or maybe an easy template builder with examples. There are a few glitches with the contacts, and with the system getting confused about contacts.
What problems is the product solving and how is that benefiting you?
We are solving organizational problems, time management, and also just doing things well. We have benefitted immensely from the purpose, the mission, of Hubspot as a whole. We have seen our campus grow because of it, and we have been able to be catalysts for getting more people into the mission field.
Great overall CRM. I've had experience with home grown and other CRM's and hubspot takes the cake.
What do you like best about the product?
Being able to set emails to send in advance, sequences so that emails are sent automatically. The process of documenting actions on accounts is smooth and helps me work much faster.
What do you dislike about the product?
Sometimes there are shutdowns or experience blackouts of certain features. Hubspot is always quick to recover and get us back to full function.
What problems is the product solving and how is that benefiting you?
I've been able to hit production goals and speed up prospecting processes. I've realized that CRM's are a huge part of sales process and how we spend our time.
Recommendations to others considering the product:
Make sure that you explore any and all integrations that may be available for the CRM.
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