Sales Hub Enterprise
HubSpotExternal reviews
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Extremely easy and useful
What do you like best about the product?
How easy it is to locate and populat your specific message
What do you dislike about the product?
As of right now I don't have anything I don't like about it
What problems is the product solving and how is that benefiting you?
Reaching out to all out clients to effectively communicate what we offer
Recommendations to others considering the product:
study the academy videos
Extremely helpful and well thought out
What do you like best about the product?
The well thought out approach. It is obvious that a tremendous amount of work went into the process flow.
What do you dislike about the product?
Well it is not a dislike but there is so much functionality that you can get lost in the weeds. It is important to keep your goals in mind and review them periodically so you don't get distracted with all of the bells and whistles.
What problems is the product solving and how is that benefiting you?
Well the system is designed to force your hand in defining your processed. This is true of the entire organization. We have to analyze not only our specific roles but how we support each other as well. This is a great lesson but can tough initially especially for a new company however the effort pays off immediately.
An Armour for Sales Representatives
What do you like best about the product?
Hubspot Sales Hub is the best apparatus used by the employees who are working in the Sales department. The features of this tool is too good to be true. You can create a buyer persona, update a lead stage, customer life-cycle stage, add a call log, set call outcome and even create a follow up task.
Not only that, if you are a sales manager, you have numerous dashboard for reporting. You can check your team performance, check goals vs achieved targets report, daily team activity and check the number of calls made in a day, week, month, etc.
Hubspot Sales hub gives you an advantage of making free calls and emails to your leads. And I just love their support team efficiency, they give you 24/7 chat assistance if you are stuck in any point.
Not only that, if you are a sales manager, you have numerous dashboard for reporting. You can check your team performance, check goals vs achieved targets report, daily team activity and check the number of calls made in a day, week, month, etc.
Hubspot Sales hub gives you an advantage of making free calls and emails to your leads. And I just love their support team efficiency, they give you 24/7 chat assistance if you are stuck in any point.
What do you dislike about the product?
Initial migration to Hubspot was little challenging. This was because all CRM tools are different. It takes around 2 - 3 days to get used to the tool. 'Create a new property' option solved most of my migration issues.
My Hubspot account manager was with me throughout (virtually). Support team constantly gave me tips and showed workarounds. All issues were resolved within few hours.
My Hubspot account manager was with me throughout (virtually). Support team constantly gave me tips and showed workarounds. All issues were resolved within few hours.
What problems is the product solving and how is that benefiting you?
In my previous organization, we had a database of around 5,000+ active leads with 25 sales members. It was becoming difficult to manage so many leads and track sales performances. Hubspot Sales Hub solved all these problems.
Weekly reporting became automatic and saved a lot of time before sales calls. Individual sales performance can easily be traced for incentives and bonus calculations.
Weekly reporting became automatic and saved a lot of time before sales calls. Individual sales performance can easily be traced for incentives and bonus calculations.
Easy to Use for Tracking
What do you like best about the product?
It didn't take me very long to learn the software. It's very intuitive.
What do you dislike about the product?
I don't have any major complaints. It was better than other CRMs I have used.
What problems is the product solving and how is that benefiting you?
Tracking sales progress and development of leads for our company.
Easy to use and everything you might ever need!
What do you like best about the product?
Really easy to use and functional. Makes managing sales very easy. Customer service were also amazing, and very responsive if you have any problems. Full view on so much so great to have all the customer information and history in one place. The ability to have read notifications from emails is invaluable during the sales process. Having my calls made and saved against the contact, deal and opportunity is invaluable for future development in my sales career.
It is also very easy to run and view reports, this makes reporting easy and not time consuming. It is also very easy to share and collaborate with teams.
Support was also top notch from on boarding and tests to real time issues with things- you are never far away from finding an answer and Hub Spot set the standard for customer service.
In addition there are a host of plug ins and apps which can be made us off.
It is also very easy to run and view reports, this makes reporting easy and not time consuming. It is also very easy to share and collaborate with teams.
Support was also top notch from on boarding and tests to real time issues with things- you are never far away from finding an answer and Hub Spot set the standard for customer service.
In addition there are a host of plug ins and apps which can be made us off.
What do you dislike about the product?
Cost, its is not cheap and there is value in what you pay for- but you will need to invest money. If you are not prepared to use the system to the fullest extent you may get bitten on price.
In addition some of the apps for integration are charged and there is a marketplace/appstore in the platform- would be amazing to give some of these as a part of the license and none of them are essential for the CRM to function.
In addition some of the apps for integration are charged and there is a marketplace/appstore in the platform- would be amazing to give some of these as a part of the license and none of them are essential for the CRM to function.
What problems is the product solving and how is that benefiting you?
Attribution, prospecting, contract management and everything in between.
User friendly, efficient and time saving
What do you like best about the product?
Not having to use external spreadsheets to keep track of prospects' situation.
Having all the notifications about customers who interact with our content.
Using templates for our email campaigns.
Calling prospects anywhere on my laptop.
Taking notes while speaking to prospects.
Assigning taks.
Having associated companies on the records of the contact.
The HubSpot certification really trained me into using Hubspot and sales tactics efficiently even though I didn't have a lot of experience in Sales before hand.
Having all the notifications about customers who interact with our content.
Using templates for our email campaigns.
Calling prospects anywhere on my laptop.
Taking notes while speaking to prospects.
Assigning taks.
Having associated companies on the records of the contact.
The HubSpot certification really trained me into using Hubspot and sales tactics efficiently even though I didn't have a lot of experience in Sales before hand.
What do you dislike about the product?
Honestly, having worked on other CRM, I don't have a thing I dislike about hubspot on my mind.
Maybe not always having the accurate open notification when the prospect opens an email.
Maybe not always having the accurate open notification when the prospect opens an email.
What problems is the product solving and how is that benefiting you?
Converting leads from years ago who needed nurturing.
Sending sequences and nurturing relationships with prospects.
Closing deals with existing leads who needed nurturing.
Not wasting time prospecting since marketing is generating valuable leads that know my company.
Having the informations on existing leads and keeping track of progress even if the colleague who contacted them left the company.
Having a dashboard with the most profitable sources of deals. This helped me allocate my time to leads from for example leads from events and get amazing results while working in a hard economy.
Sending sequences and nurturing relationships with prospects.
Closing deals with existing leads who needed nurturing.
Not wasting time prospecting since marketing is generating valuable leads that know my company.
Having the informations on existing leads and keeping track of progress even if the colleague who contacted them left the company.
Having a dashboard with the most profitable sources of deals. This helped me allocate my time to leads from for example leads from events and get amazing results while working in a hard economy.
Recommendations to others considering the product:
it's the most user friendly CRM and efficient CRM I've worked on.
Data storage eliminates manuel data management.
Follow up notifications always remind you of following up with contacts without using external records.
Data storage eliminates manuel data management.
Follow up notifications always remind you of following up with contacts without using external records.
Hubspot - a Creativity Hub
What do you like best about the product?
Like almost everything about Hubspot. Ease of Use, templates. Hubspot blogs are my personal favourite.
What do you dislike about the product?
Nothing as such as of now to dislike in Hubspot.
What problems is the product solving and how is that benefiting you?
Using it for email Campaign, CRM, Landing Pages.
HubSpot is far and away the best CRM for my business, but an even better learning tool
What do you like best about the product?
The HubSpot academy changed the way I viewed sales and marketing for the better and made it incredibly easy to implement concepts into my day-to-day.
What do you dislike about the product?
It's a little buggy sometimes. But for a CRM that is constantly evolving and strengthening, this can be expected.
What problems is the product solving and how is that benefiting you?
HubSpot helped me see a problem I never knew I had. I am now able to rely on clear data on who my customers are and what they need. Gone are the days where I'm sending out blast emails to everyone in my database to see who's interested in my new product. I'm segmenting my audiences and I have a strategy for every buyer persona in by CRM.
The HubSpot CRM has revolutionized our company!
What do you like best about the product?
We have used the HubSpot CRM to maximize our efficiency. We are better organized and love using the workflows to create automation. It keeps us on track and information/tasks no longer slip through the cracks.
What do you dislike about the product?
I don't love that every person that emails me is added to my contacts when I use the Hubspot integration. This causes a lot of bounce backs when we send our marketing emails. Perhaps there could be a way to select which emails you want to turn into contacts.
What problems is the product solving and how is that benefiting you?
With our previous CRM we couldn't create multiple tickets for one deal, and we couldn't associate companies with contacts. Being able to do this in HubSpot alleviates a lot of confusion. Using the Hubspot workflows and pipelines has enabled us to save time and feel confident that we are not missing anything.
Recommendations to others considering the product:
Use HubSpot CRM to maximize your efficiency. Get better organized by using the workflows to create automations. The training videos are super informative and not only cover how to use HubSpot, but also teach you great information about Sales and Marketing. I love that you can receive certifications that you can add to your LinkedIn.
HubSpot CRM : Simple, well designed, yet deep and powerful
What do you like best about the product?
HubSpot very often feels like the software designers understand and knew in advance what you'll want to do.
Information flows like it should inside the app : you have access to contact and company properties when you need them.
What HubSpot does, it does very well. When it doesn't do something, there's often a good integration available.
The interface is consistent throughout the app, making it easy to learn how to use it (views, filters, etc.).
All functionalities and features exist in one coherent interface, no matter what subscription you have. You don't have to switch between modules or interfaces to use all of HubSpot.
Pre-built reports work like a charm if your data is decently clean.
Information flows like it should inside the app : you have access to contact and company properties when you need them.
What HubSpot does, it does very well. When it doesn't do something, there's often a good integration available.
The interface is consistent throughout the app, making it easy to learn how to use it (views, filters, etc.).
All functionalities and features exist in one coherent interface, no matter what subscription you have. You don't have to switch between modules or interfaces to use all of HubSpot.
Pre-built reports work like a charm if your data is decently clean.
What do you dislike about the product?
I feel like the pricing model is restrictive for companies that need to have high volumes of contacts. But then again, HubSpot is built for smart and efficient contact nurturing, management, etc. , so having too many unengaged contacts kind of goes against the philosophy in a way.
Multilanguage is sometimes tricky to manage. You can sometimes translate directly in the content you are creating and it adapts, or you have to create 2 or more versions depending on languages you have to serve.
Multilanguage is sometimes tricky to manage. You can sometimes translate directly in the content you are creating and it adapts, or you have to create 2 or more versions depending on languages you have to serve.
What problems is the product solving and how is that benefiting you?
Keeping a good vision of what our contacts have experienced individually so far, and where they are in their buying process.
Quickly filter contacts and companies to find relevant ones based on properties/behavior.
Send custom campaigns to specific groups of contacts (and avoid being generic to all of our contacts).
Quickly filter contacts and companies to find relevant ones based on properties/behavior.
Send custom campaigns to specific groups of contacts (and avoid being generic to all of our contacts).
Recommendations to others considering the product:
Great CRM, it will work for you and give you clarity when trying to understand your contacts. Customization options of the app is generally pretty good.
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