Sales Hub Enterprise
HubSpotExternal reviews
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HubSpot is easy to set up and use.
What do you like best about the product?
I love that HubSpot has amazing training programs that are free and excellent customer service. It was so easy to get started without any tech gurus or IT expenses. I am a salesman and I set up everything for my team by myself. I looked at doing the same for Salesforce and kept getting bogged down in all of the details. I am sure Salesforce is great but just not easy to get started in. Our sales team is not particularly technical or strong on computer skills so ease of use was paramount to acceptance in implementation. I started them all on a free tier and made them earn the paid versions based upon usage and the completion of the training tracks. This has worked out great because the increased tools attracted them to learning and using HubSpot more. If they didn't earn a paid tier it cost our organization nothing.
What do you dislike about the product?
The mobile app could be much better. You cannot get to the full experience on Safari with an iPhone so you are forced into the app. On an iPad you can access all the features using Safari. I also wish there was better integration with mapping. This should be an easy fix because most CRMs offer that already.
What problems is the product solving and how is that benefiting you?
We are a small B2B organization with very loyal clients. Many CRMs are too focused on pipeline based selling rather than relationship-based repeat sales. HubSpot seems to balance that much better. The tools help us stay in contact with our clients and make sure we don't drop contact with any of them. We are making hundreds of additional touches every week using the HubSpot tools. Our sales are growing even during the pressure of COVID-19.
Hubspot Sales has changed our company.
What do you like best about the product?
The fact that our sales have sky-rocketed since using the HubSpot sales professional. We are keeping track of buyers and their buyers journey. The overall experience withing the Hubspot CRM is that been though we are new to the CRM system we are using most of the functions as it is very user friendly.
What do you dislike about the product?
The filter function within your contacts profile could have been more user friendly. The ease at which reports are built could definitely be better and the payment terms are rather difficult to understand even after becoming a paying customer. The zoom function within the meetings link sometimes gives us problems but after closing and opening it works. There could of been more/updated technical tutorials in the Hubspot academy as sometimes understanding all the features are rather confusing
What problems is the product solving and how is that benefiting you?
Management of potential leads, tracking the sales process, and utilizing the report system. We have also started using the sales pipeline along with the rapport builder. We have a way of tracking the performance of our Sales rep and have in detail accounts of their activity and performance . This allows us to know who is viable or needs additional Sales coaching. Keeping track of the customers and after-sales care is now a part of our flywheel as we have reminders and tasks set up for our customers.
Recommendations to others considering the product:
Definitely a good product and a great investment for your marketing team. The dedication though required would be that everyone on your team should be committed to using/converting to this platform as your main database. I would recommend starting with the HubSpot Academy, the more you know from the start the easier it will be using the system to the full potential. It will save you a large amount of time when you know what to do instead of trying to constantly figure out how what works. One of the best features is the Sales training within Hubspot, The training keeps you up to date on new methodologies in the sales world
A great tool
What do you like best about the product?
I really like the experience, very user friendly, it's intuitive and I think is easy to use therefore is practical and useful
What do you dislike about the product?
I don't have dislikes so far, the experience has been great.
What problems is the product solving and how is that benefiting you?
I have more visibility on my leads, contacts and accounts I'm working with and this helps me a lot to be productive
Recommendations to others considering the product:
If you're trying to have more visibility for your team in terms of leads, contacts, reports, etc this is the best tool for it.
"The marketing, sales and customer relationship software"
What do you like best about the product?
Hubspot CRM provides a workable version to use and the user interface is intuitive. It provides great email integration features to use and its tracking email feature is good which tells when email opens. The support is great and helpful. They keep communicating with you until the issue is resolved. Their technologies are up to date and according to trends. Their training sessions are available so you can quickly learn from there. It offers core CRM features for free with add-on features as compared to similar products that only provide limited days free trial.
What do you dislike about the product?
Pricing gets high when you start using its premium functions and it is a little bit costly as compared to other similar platforms. It has limitation in email address per contact. There is still some problem with some features while using it. Integration with other vendors and suppliers should be made better. It is not affordable for small enterprises. Its design is a little bit confusing feature
What problems is the product solving and how is that benefiting you?
It is well suited for a large business who can afford a good Customer management software for their company. It did not only help our company as CRM but in sales and marketing too. It helped us increase our business in a better way. It helped us in making sales and marketing decisions in a better way. The overall platform helped us a lot in different operations of our organization.
HubSpot CRM is SUPER user friendly!
What do you like best about the product?
I love how easy the system is to navigate compared to SFDC
What do you dislike about the product?
Honestly, there's not much i dislike about the system. Because it removes manual data entry, it makes my life so so so much easier!
What problems is the product solving and how is that benefiting you?
I'm definitely solving the problems I used to face with manual data entry, and tracking the progress of my deals. It's made my day to day life so much easier
Awesome CRM
What do you like best about the product?
How user friendly and easy it is to navigate.
What do you dislike about the product?
There is no email finder to find emails. Other than that I love it!
What problems is the product solving and how is that benefiting you?
I am keeping all contacts, keeping track of deals, emails, marketing.
The best CRM to work with!
What do you like best about the product?
This software allows marketing, services and sales teams, work in a plataform where the usability is very easy to learn. Reports qualito, automation options, and more, are framework to approach. Yo can integrate several 3th add-ons (some free, some paid), such as search console, zoom, zapier, etc.
In this software you can track all digital activities where the contact interact with. Allow your team register each activity in one tool and instead avoid manual quotes.
In this software you can track all digital activities where the contact interact with. Allow your team register each activity in one tool and instead avoid manual quotes.
What do you dislike about the product?
A native WhatsApp integration, a better inbox chat manager. Perhaps it would be great update their mobile app.
Maybe several litte companies doesn't have a CRM into their principal needs, so, when a new user analice price, they don't seem so sure to adquiere (they don't understand what do the have to paid monthly) and, when the iniciate with a starter edition, the jump into the next level is hard to asumme when they are not clearly enough.
Maybe several litte companies doesn't have a CRM into their principal needs, so, when a new user analice price, they don't seem so sure to adquiere (they don't understand what do the have to paid monthly) and, when the iniciate with a starter edition, the jump into the next level is hard to asumme when they are not clearly enough.
What problems is the product solving and how is that benefiting you?
Intregate forms into websites, emailing automation, API's conections, chatbot building. I have made migration from others CRM's into Hubspot (included activities, tasks, notes, contacts and deals).
Also I have builded landing pages (from the same tool), blog postings, Facebook and LinkedIn integration (you can see how are this channels are working in a specific module)
Also I have builded landing pages (from the same tool), blog postings, Facebook and LinkedIn integration (you can see how are this channels are working in a specific module)
Great CRM!
What do you like best about the product?
I really liked everything about Hubspot but I think my favoite thing is how user friendly it is. It didn't take me long to learn how to use it.
What do you dislike about the product?
The only thing I disliked is it didn't seem to automatically create leads and add their emails to them if someone was talking to me through chat and not email. I would have to manually go in and create a lead and add their email to email them if I needed to.
What problems is the product solving and how is that benefiting you?
I have solved many problems from helping my clients to have a easier and better CRM platform and it also has the handy features of free classes that has taught me a lot!
Recommendations to others considering the product:
Definitely do it! Not only is it very user friendly but you can watch videos and learn everything about it from Hubspot. They literally give you the tools to do anything you need!
HubSpot - it's Far more than CRM
What do you like best about the product?
HubSpot is more than just CRM it's a great platform that aligns marketing, sales and customer success teams. From a sales perspective it's native website visitor tracking, lead notifications help deliver leads to the desktop/inbox of my sales team. The lead staging (MQL-SQL-Opps) makes it super easy to manage the funnel above the sales team and collaborate with marketing to drive those active engaged leads to sale. This is the first CRM I have used that helps sales people achieve results by adding insight into their contacts and reduces admin and repetitive tasks. As a sales manager the deal collaboration, playbooks, call recording and transcripts is second to none. This allows me to help my sales team succeed! Gone are the days of inaccurate forecasts because we are all working together from the same information with the same methodology.
What do you dislike about the product?
In the past (Pre-covid) I was often on an airplane and would like the ipad/iphone app to be capable of storing contact/company and deal info offline. Currently this is not an issue!
What problems is the product solving and how is that benefiting you?
Better visibility of top of the funnel leads marketing are engaging.
Better alignment of sales and marketing
Better Lead Flow from marketing to sales
Easier CRM usage for the sales team
Reduced admin due to workflows
Better reporting on dashboards
Better sales enablement with O365/Gmail email open and click tracking
Sales are developing more leads themselves using email sequences and document tracking
Better deal collaboration using MEDDIC and @messaging
Better focus on our Target accounts.
Generating more revenue!
Better alignment of sales and marketing
Better Lead Flow from marketing to sales
Easier CRM usage for the sales team
Reduced admin due to workflows
Better reporting on dashboards
Better sales enablement with O365/Gmail email open and click tracking
Sales are developing more leads themselves using email sequences and document tracking
Better deal collaboration using MEDDIC and @messaging
Better focus on our Target accounts.
Generating more revenue!
Easy and Intuitive
What do you like best about the product?
I like how easy it is to add companies, contacts and deals into the CRM. Adding email and call notes is a convenient way to keep track of where you are in the sales process with a prospect.
What do you dislike about the product?
Sort of a blessing and a curse with how many different tools there is to use, figuring out what works best for you can be overwhelming, but it is a good problem to have I suppose.
What problems is the product solving and how is that benefiting you?
streamlining our sales process, being able to track deals through the pipeline and get analytics on our processes.
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