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Reviews from AWS customer

2 AWS reviews
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10,016 reviews
from and

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4-star reviews ( Show all reviews )

    Pharmaceuticals

It is a sophisticated and simple app

  • May 08, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot CRM is simple, it is easy to setup. Its interface is sophisticated. Monitor the sales funnel and transactions in detail. It has filters that allow obtaining relevant information quickly. It also has a report function. The metrics we collect through HubSpot are important for making decisions on key aspects of sales planning.
What do you dislike about the product?
It's hard to think of anything negative about Hubspot, because it meets our requirements.
What problems is the product solving and how is that benefiting you?
Compared to other CRM, it is flexible. The configuration is fast and allows you to customize features, so that it adapts to the needs of each client. In short, I can say that the software meets our expectations.
Recommendations to others considering the product:
It offers all the key functions of CRM and more at low cost.


    Legal Services

Hubspot is reliable

  • May 07, 2019
  • Review provided by G2

What do you like best about the product?
It is amazing software. It is easy to configure. It allows an easy and intuitive navigation. It provides a lot of useful features such as enrichment profiling, segmentation, direct communication with customers and integration with email clients (Gmail / Outlook). Its use is simple and does not require complex setup.
What do you dislike about the product?
So far it has not presented problems of any kind, so I can not think of anything I dislike the software.
What problems is the product solving and how is that benefiting you?
It is key to our growth. HubSpot CRM allows us to manage customer contacts and leads. It's amazing to monitor the sales pipeline. It is undoubtedly an invaluable tool for our sales team.
Recommendations to others considering the product:
Recommended software. Among the alternatives, I think that HubSpot provides more functionality in the free version.


    Michele A.

Hubspot is our best tool for web positioning

  • April 26, 2019
  • Review provided by G2

What do you like best about the product?
We like the ease with which we can convert the traffic of our website to potential customers. Hubspot is quite advantageous for automated marketing assistance. We like to have direct communication tools with customers, and to optimize the operation of our website. Hubspot includes an integrated online content manager that can be integrated into various social networks.
What do you dislike about the product?
Something we do not like about hubspot is its high price, of $ 200 per month. That only makes using hubspot limited for new businesses that can not afford such an investment. We do not like the consumer tracking system, because it does not allow tracking by area (and that makes geographic segmentation of customers more difficult).
What problems is the product solving and how is that benefiting you?
With hubspot we save more time integrating to social networks, and with this we can add more channels when communicating with our customers. The Dashboard that it has is quite easy to manage, and its content management system has made it easier to optimize the SEO positioning of our page. His writing management system for blogs has also helped us improve our online content.
Recommendations to others considering the product:
Hubspot is a highly recommended service for medium-sized companies that can afford to invest in its use. It has a lot of uses when it comes to marketing, and it helps a lot to improve the interaction between a website and its visitors. Recommended for marketing agencies.


    Leonardo Rafael P.

your company's growth is firm

  • April 22, 2019
  • Review provided by G2

What do you like best about the product?
The platform I like its incorporation is incredible and offers a number of features that are not to be missed, its marketing tools, technical support services, are key to managing the market and promote your company, and each tool is in one place , I am learning a lot with this application.
What do you dislike about the product?
I do not understand coding is sometimes confusing, on the other hand I highlight its qualities, it has tons of resources that prepare me and take me to success, it has helped the company to achieve its goals and continues to grow, with the help of Hubspost., I find it a robust feature software.
What problems is the product solving and how is that benefiting you?
Your personalized panel streamlines my work, the support is always ready to respond to any eventuality and you follow up your concern through an email, this has been very helpful as the days go by, we are more practical, the flow tools of work are easy, however sometimes they update and play catch-up.
Recommendations to others considering the product:
It can be a bit confusing if you do not have coding knowledge, but your customer service is very responsive, they will always help you. Its price may seem altp but just in terms of its functions, is based on the cloud and other systems in general is 80% recommended if it is worth it.


    Melissa F.

Useful features

  • April 22, 2019
  • Review provided by G2

What do you like best about the product?
Setting up templates & sequences. Saves a lot of time when sending emails to prospects. Pretty easy to set-up. I like the email tracking & logging - I can see exactly who received, opened and clicked on links in my outgoing emails.
What do you dislike about the product?
I wish you could create folders within folders in templates. I have a folder in my name. I would like to be able to create sub-folders to organize my templates by type/subject/stage/etc.
I find it difficult to make all my calls out of Hubspot - not easy to see who I've called & who I still need to call. Cannot easily find all calls by next step/call date.
Email signatures - it doesn't let you change the font, so it doesn't match the body of the email. I cannot put our company logo w/link to the website. For that reason alone I do not email out of Hubspot.
What problems is the product solving and how is that benefiting you?
Hubspot is used primarily as a marketing tool


    Tereza O.

Great CRM solution for a small & growing business

  • April 12, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot has a great free basic CRM platform that provides enough Sales tools and analytics for a fast growing start-up. A few cool features are: Live chat, calendar scheduling tool, templates & email sync, and easy management of properties.
What do you dislike about the product?
Nothing major to dislike. Obvioisly, Sales and Marketing upgrades are paid, but come with further solutions.
What problems is the product solving and how is that benefiting you?
Easy tracking of tasks related to client management and sales pipeline. Benefits: analytics, live chat, scheduling, easy sync with email.
Recommendations to others considering the product:
If you run a small business and are looking for CRM solutions that will help you grow & stay on top of many clients and contracts, this is a great solution!


    Jana L.

Easy to Use & Cost Effective

  • April 11, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot is an All-In-One with the CRM, help desk, and marketing platform in one application which makes activity more streamlined. Different roles still have access to the same CRM info without additional licenses for different products.
What do you dislike about the product?
The ticketing system is still relatively new and could use some better features.
What problems is the product solving and how is that benefiting you?
Much easier to keep our database clean with HubSpot which recognizes duplicates based on email address. Every view (contacts, companies, tickets) is set up with easy to add/use filters. Very clean UI that is more intuitive than Salesforce which keeps my users actually working within the application.
Recommendations to others considering the product:
Not as customizable as Salesforce but best option for small business that doesn't need to build an entire CRM system from scratch for tens of thousands of dollars.


    Education Management

Supportive, effective and easy

  • April 10, 2019
  • Review provided by G2

What do you like best about the product?
hubspot sales is a good work companion!

what I like the most is that it organizes my tasks without omitting details like calls to do, reminders, even if I loose them on my agenda, and manages to facilitate my interactions between the leeds assigned to me and my monitors.
What do you dislike about the product?

what bothers me a little is the fact that sometimes the system goes down and there are delays in updating leeds, and I do not have much details about that.
What problems is the product solving and how is that benefiting you?
hubspot sales has helped my work to be more organized, with tools that facilitate my tasks in contact with our clients, making them more personalized without omitting any details
Recommendations to others considering the product:

I can recommend hubspot sales for people who want to facilitate and efficiently organize our client's list and filter them in the right way to achieve more consolidated sales.


    Rick P.

Powerful, free CRM integrates beautifully with Gmail

  • April 09, 2019
  • Review provided by G2

What do you like best about the product?
My favorite feature of Hubspot CRM is the activity timeline for each client. I can easily see all my interactions with a contact, client, or lead, including emails; I can add notes; I can track the progress of the deal (Hubspot also automates some of this based on an algorithm); and more. The activity feed can be invoked from within Gmail (or Outlook or G Suite or any supported email client).

The Hubspot Chrome extension also tracks email opens and clicked links. Most similar extensions require a paid upgrade to track clicks.

The fact that this is free forever astonishes me!
What do you dislike about the product?
Some of the jargon is obscure at first. There are so many features in the Dashboard it's quite difficult to keep an overview in my head.

I would prefer to get email or desktop notifications for email opens, like MailTrack. Instead, there's a tiny badge on the extension browser icon, which easy to miss.
What problems is the product solving and how is that benefiting you?
None of the CRMs I've tried integrate with Gmail quite so well. The activity feed solves my biggest problem in dealing with clients and leads: having all my interactions and data in one place. Excellent!
Recommendations to others considering the product:
If you're looking for a CRM that integrates with Gmail, Hubspot should be your first stop.


    Dakota S.

Very easy to keep track of clients

  • April 02, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot makes it very simple to jump from client to client while keeping all of their information neat and organized. Everything that I need for a customer is right in front of me and easy to access
What do you dislike about the product?
The site starts to lag quite a bit after use for a while. When I try to log a call later in the day it starts to slow down a lot and becomes unresponsive at times. Usually, all you have to do it re-start the web page to fix the issue, but that is my only complaint.
What problems is the product solving and how is that benefiting you?
Hubspot has made it easy to throw away my spreadsheets. There is no more jumping from document to document anymore because HubSpot neatly stores all of my customer data in their own personal profiles for me!