Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Powerful CRM for SME's
What do you like best about the product?
As a new user to CRM systems, HubSpot Academy made it really easy for me to learn how to make best use of the system and start getting the most out of the CRM from day one. The gmail extension makes it easy to track and log all my emails even when I'm not working within HubSpot directly.
What do you dislike about the product?
As a CRM newbie I sometimes find the amount of options and settings a bit overwhelming - as good as the Academy is at teaching new users the basics, there are a lot of advanced areas that I don't think I'm getting the most out of as I don't fully understand their functionality. I also sometimes find the templates difficult to setup properly.
What problems is the product solving and how is that benefiting you?
HubSpot helps me make sure that I am following up with our clients in a timely fashion - being able to set tasks and reminders makes sure that I don't ever forget to follow up. I also have seen benefits from the reports and dashboard features - these allow me to track my own activity across a defined time frame, and then use the reports from my colleagues to benchmark myself against.
Recommendations to others considering the product:
I have found the HubSpot CRM system to be really easy to use for it's core functionality and certainly see the benefits within my role in as a Sales Executive. It helps me to keep track of potential sales, follow up with existing and potential clients, and makes my life easier in tracking my daily activities through gmail extensions and direct connections with my mobile phone.
Hubspot changed the way we work
What do you like best about the product?
Easy to use and efficient. It allows a better productivity and a better track of the sales so we do not miss anything and have a better follow-up on our clients. Trainings are great. The support team is impressive.
What do you dislike about the product?
The search bar in contacts/deals/companies does not search into all of the properties.
What problems is the product solving and how is that benefiting you?
We can now centralize the information so we have access to everything in only few clics. Reporting is much more easier and faster. All of the sales reps are on the same page and it increases professionnal relationships.
Recommendations to others considering the product:
It definitely makes your life easier on a daily bases. If you have doubts, start with the free Hubspot then you will quickly understand the power of this tool!
Very nice and intuitive CRM tool
What do you like best about the product?
The UI and logic is very simple and intuitive. Support and knowledge base are very well organised and responsive. Easy to use and customise. Some integrations with external tools is super useful (ie - Slack, Gmail etc...)
What do you dislike about the product?
Sometime the tool is limited in the flexibility it can give, there's a lot of customisation that can be done, but eventually it's limited and not everything is possible.
What problems is the product solving and how is that benefiting you?
It's a great tool for inbound leads, marketing emails and client feedback is also done with Hubspot. The simplicity for the user enables our company to get everyone involved in the CRM and not only the sales.
Great overall system - Obtainable for Small Businesses
What do you like best about the product?
The customer service. The people of Hubspot are extremely pleasant and strive to make sure your needs are fulfilled, within reason. As well, the community is fun and encourages growth and education.
What do you dislike about the product?
I feel like the fact they are still a smaller company shows sometime in their development and how they handle certain aspects of their product. There are definitely places where Hubspot as a product can improve, but at the end of the day, what product couldn't? As well, they do not seem to have data cleanliness standards at all for users - they don't even have a formatting rule for phone numbers for instance.
What problems is the product solving and how is that benefiting you?
We are solving lead processing and certain parts of marketing outreach. The benefits are that it is 1/5 or less the cost of an equivalent Salesforce implementation for a company my size, and we get everything we need - but basically no customization/configuration capabilities. That is not a bad thing par-se, but it occasionally makes tasks difficult.
Recommendations to others considering the product:
Try it out! They do free trials of the software. It is super easy to use, so just jump right in. If you are still having trouble, there are lots of tutorial videos for free on their site and youtube.
HubSpot CRM for a B2B Chemical Company
What do you like best about the product?
I like how helpful and transparent the system and company are. I have worked at Oracle and SAP based companies and always had the hardest time finding documentation that could actually help me accomplish what I set out. HubSpot not only provides tons of resources to help with the system, the academy is much appreciated, but if I cannot find it I know I can enter a question on a forum or even call and get help.
What do you dislike about the product?
I used SharePoint for a long time and grew accustom to some of the features in it and end up looking for them in HubSpot. The only ones that I miss are time stamps with the user who modified and a trash can. I can often see that something happened but no bread crumbs are left and no one fesses up so we just lost that info. Would love for the ability to restore deleted items.
What problems is the product solving and how is that benefiting you?
It is allowing our sales teams to align and learn from each other. I think they are also slowly realizing that if they build it out in full, a campaign, it does a lot of work for them and can be reusable. There is a learning curve but you make it easy with the certifications, so it really is up to the individual to decide how good of a user they are going to be. It's all there for them they just have to use it.
Recommendations to others considering the product:
Take the time to do the learning tracks and certifications, you will learn so much about the software and pick up inbound and tips and tricks along the way. They make it very digestible and give you a transcript, all you have to do is listen attentively.
Valuable software for any sales professional
What do you like best about the product?
The tracking software has helped me on multiple occasions to remind me to reengage with prospects, keep track of what I spoke to them about and when we were last in contact, and the reminder tasks allow me to not lose track of important people when I need to follow up many months from now.
What do you dislike about the product?
There are sometimes glitches in Hubspot that do not allow me to see the data I am supposed to, which can be frustrating.
What problems is the product solving and how is that benefiting you?
It allows me to bring in revenue through effective sales processes. It is a great form of checks and balances to make sure I am doing my job properly by reaching out to many new prospects as well as following up with them.
Unexpectedly solid
What do you like best about the product?
The integration between different modules is very good - for a small sales team like mine it gives me a lot of capabilities that I wouldn't have been able to cobble together if I had to put together the different pieces - hosting the content, powering forms, tracking website activity, the chatbot, and the startup discount.
What do you dislike about the product?
The fees get really big when you're growing and adding people to the list. The reporting included in the start-up version is meh, and not being able to export activities and tasks annoys me a lot.
What problems is the product solving and how is that benefiting you?
Trying to scale up sales & marketing.
Review of Hubspot CRM
What do you like best about the product?
Ease-of-use and ability to track prospect usage and really use analytics to work smarter and not harder
What do you dislike about the product?
Sometimes can be confusing where information is - could be how we have it configured though. It can also have some lag issues here and there but overall is a very great and useful tool.
What problems is the product solving and how is that benefiting you?
No issues - It can be slow once in a while. I have seen benefits go up in my daily productivity, communication with other team members, and overall better and collaborative across the board.
Recommendations to others considering the product:
It is great for small business looking to help with their marketing and lead generation flow and connecting it with sales metrics. Very intuitive with great analytics to make better decisions.
It's the secret weapon of the sales team
What do you like best about the product?
Software organizes team activities with efficiency. Hubspot CRM has an elegant interface, is structured intuitively which makes it easy to learn how to handle it.
It's a very useful tool for our sales. It allows us to communicate individually with clients, which greatly improves our business relationships.
We can also handle the sales pipeline since every aspect of it is clearly displayed. We synchronize team activities in Google Calendar, share reports in various formats and segmented data seamlessly.
It's a very useful tool for our sales. It allows us to communicate individually with clients, which greatly improves our business relationships.
We can also handle the sales pipeline since every aspect of it is clearly displayed. We synchronize team activities in Google Calendar, share reports in various formats and segmented data seamlessly.
What do you dislike about the product?
We have experienced some minor bugs with pipeline settings, which we were able to successfully resolve. Overall, we have no complaints.
What problems is the product solving and how is that benefiting you?
Hubspot helps us manage large volumes of contacts, as a result we see improvements in our lead management performance. It makes us more effective in our work and increases our sales rates.
The information we collect through CRM is very beneficial to innovate our way to sell. Strengthens our business relationships and encourages us to find the best opportunities.
The information we collect through CRM is very beneficial to innovate our way to sell. Strengthens our business relationships and encourages us to find the best opportunities.
Recommendations to others considering the product:
It's a software that I recommend marketing teams. It's great to handle relationships with clients and prospects.
User-friendly software!
What do you like best about the product?
HubSpot is super easy to use and it's relatively easy to add users with specific access. My favorite aspect of HubSpot CRM is the ability to track all activities and link it to other documents. Hubspot gives me the ability to store all my clients details, their company details and all my communication with them in one bit of software. The HubSpot CRM can also integrate with your Gmail and Office 365.
What do you dislike about the product?
The CRM lacks the ability to add multiple email addresses to a single contact record. There are some features missing from software as well. Wish to see more of it.
What problems is the product solving and how is that benefiting you?
I use it every day, and I am still constantly learning new things and finding new ways to use it and make my work easier. The tracking capabilities are great. This makes the process of branding easy and help us increase our sales opportunities and customers, so simple and seamless.
Recommendations to others considering the product:
Try before you buy! The CRM is free, only upgrade if it fits your company.
showing 4,021 - 4,030