Sales Hub Enterprise
HubSpotExternal reviews
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Simple and communicates with Salesforce
What do you like best about the product?
I can easily bust through calls with just a click and notes are readily available when you start the call.
What do you dislike about the product?
While Hubspot does communicate communicates with Salesforce, it does not communicate everything you do in Hubspot to Salesforce.
What problems is the product solving and how is that benefiting you?
Just having more time to make faster dials is great! Also I like that you can link the hubspot to your calendar.
Recommendations to others considering the product:
If you're looking for something to make dialing and taking notes more efficient then this is the software for you!
Great Experience - Outside Sales Rep
What do you like best about the product?
HubSpot filters and reporting are extremely helpful. The ability to link with Outlook for meetings and email tracking is so important. Also logging emails and all other communications is critical as an outside sales rep. Any time there are miscellaneous issues or confusion on my part, the support is timely and effective with getting them resolved. I completely rely on HubSpot to function effectively in my job. HubSpot is also constantly making updates based on our feedback. I highly recommend this tool, particularly for sales organizations.
What do you dislike about the product?
The items listed below are not so much "dislikes" as they are opportunities for improvement:
- Enhancing the mobile app . I would like the ability to use filters on my mobile device as I do on the computer. I also would like to be able to select meeting type when logging on my phone.
- Adding the ability to "pin" certain contacts in a company. This way, if you have 20 contacts, you can pin the ones that are most important, and see them first, without having to click "View X contacts in filtered view"
- Adding the ability to see a map view of all the companies you have in your CRM. This would be huge when planning out meeting days, drops, etc. for outside sales reps
- Enhancing the mobile app . I would like the ability to use filters on my mobile device as I do on the computer. I also would like to be able to select meeting type when logging on my phone.
- Adding the ability to "pin" certain contacts in a company. This way, if you have 20 contacts, you can pin the ones that are most important, and see them first, without having to click "View X contacts in filtered view"
- Adding the ability to see a map view of all the companies you have in your CRM. This would be huge when planning out meeting days, drops, etc. for outside sales reps
What problems is the product solving and how is that benefiting you?
Tracking email opens and clicks helps identify interested prospects. Email sequences and the associated reporting is such a time saver and insightful tool for campaigns. Cross-filter reporting, task creation, and creating custom dashboards all helps with organization and making sure you are on top of your week and month.
Recommendations to others considering the product:
Of course evaluate your options. This is my first sales job and the only experience I have with a CRM tool. That being said, it still exceeds my expectations.
easy to use and friedly.
What do you like best about the product?
easy to use and great with contact info.
What do you dislike about the product?
at this time I have nothing negative to say or about HubSpot since I have been using it.
What problems is the product solving and how is that benefiting you?
I'm able to be more organized and keep up with all my customer info and great with access to all my customer data.
Lots of capability without confusion
What do you like best about the product?
The ability for me to log calls, emails, and text messages (RingCentral) all within one streamline account/ticket/company without having to create multiple entries is invaluable to me and give me time back in my day. With other CRMs, this was an issue and caused so much confusion throughout my team and company. The interface is super user-friendly so I do not get lost within the platform.
What do you dislike about the product?
I wish that: 1. There was more direct integration with RingCentral. 2. A way to access my tickets through the mobile application. 3. A way to link multiple companies to a ticket 4. Go to the associated ticket from a conversation
What problems is the product solving and how is that benefiting you?
Since everything is in one place, the team is more aware of what everyone else is already working on so there is less duplication of work. I realized that Hubspot can do more than I thought with templates and reporting.
Recommendations to others considering the product:
If you want something easy to implement and use, this is where you want to go.
Hubspot is awesome.
What do you like best about the product?
Sequences and automation are great. The support team is super responsive.
What do you dislike about the product?
Basically the entire system is pretty intuitive. There are some small hiccups, but most have been addressed quickly when I brought them up.
What problems is the product solving and how is that benefiting you?
Efficient mass outreach has been made much easier.
Recommendations to others considering the product:
Use the support! They are awesome.
Best CRM
What do you like best about the product?
HubSpot is SO easy to navigate and I like that I can use it easily on my laptop, phone, and iPad. I also like how easy it is to be motivated to get things done because of their task tab.
What do you dislike about the product?
I dislike that my chats only work from one page. It would be nice to have the chats pop up on any page I work from- not as notifications but actual tabs on the bottom where I can minimize.
What problems is the product solving and how is that benefiting you?
I’m solving multiple client problems all at once with HubSpot’s easy to use system.
Recommendations to others considering the product:
Definitely take advantage of their task system and track clients
Extremely easy to use, seamless integration with LI Sales Nav, gmail, and more.
What do you like best about the product?
The ability to use sequences is extremely valuable for reaching out to prospects and following up.The ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following up
What do you dislike about the product?
I wish we had the ability to send more than 150 sequences a day, but it is still plenty.The ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following upThe ability to use sequences is extremely valuable for reaching out to prospects and following up
What problems is the product solving and how is that benefiting you?
There is no excuse to "forget to follow-up" as you can auto-followup via sequences. Additionally, you are able to track emails and clicks of links in emails, giving you invaluable insight into the interest your prospect actually has. You can then view your leads and follow their activity, knowing which prospects demonstrate the most interest in your product or service.
HubSpot Review
What do you like best about the product?
The cost for what I'm able to get. HubSpot allows for full transparency to others in regards to goals, sales activity, and pipeline review while also allowing my sales outreach to be quick and trackable.
What do you dislike about the product?
I love the "activity feed", but I don't feel like email opens are always tracked accurately. Also, on the MS Office app, the track/log features can not be automatically toggled on.
What problems is the product solving and how is that benefiting you?
Sales outreach and activity tracking.
Easy to use!
What do you like best about the product?
Very easy to navigate and find important information.
What do you dislike about the product?
Nothing I really dislike about HubSpot. Just some features I would like to see. They have an awesome community where you can voice your opinion and vote on potential new features!
What problems is the product solving and how is that benefiting you?
One of the biggest benefits of using HubSpot is how well it has connected every department within our company.
More Leads Less of the Headache
What do you like best about the product?
Besides Customer Service. Automation capabilities between workflows, APIs, Sequences.
What do you dislike about the product?
The playbooks are a great idea but still lacking in edit capabilities.
What problems is the product solving and how is that benefiting you?
Reporting, automation, continuity between sales and marketing. Sales teams have more time to prospect the right people and send them the right message which have dramatically increased open rates and reply rates leading to fuller pipelines.
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