Sales Hub Enterprise
HubSpotExternal reviews
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Excellent software. Better people.
What do you like best about the product?
The benefits of using HubSpot CRM are endless - whether your a small business just getting started, or have tens of thousands of contacts to manage. The CRM tool is flexible and extensible to any industry. Ours is a very niche industry full of a wide variety of folks, each with differing levels of technology adoption. We deal with end-consumers, small retailers, huge distributors, big box, and retail giants like Amazon and Walmart. With so many different contacts and different messages needing to go to different segments - HubSpot CRM is our one source of truth for every interaction we have with our customers.
What do you dislike about the product?
Like any powerful tool, there is a little bit of a learning curve. It's not a steep learning curve - but it is there. Great news is that HubSpot has great education and tools you can use to shorten your curve.
What problems is the product solving and how is that benefiting you?
Overall, our communication with all of our customers has drastically improved. Whether it's sales, finance, or customer service reaching out to the customer, we all have a really good picture of how our communication with that individual customer has gone over time. We all know what we last spoke with the customer about - and it really adds a "wow" factor for them when we reference what someone else in a different department talked to them about last time.
Recommendations to others considering the product:
If you're not using a CRM today - give HubSpot CRM a shot. It's free - and the amount of customization and tie ins to the rest of your business is simply unbelievably game-changing for the SMB.
My experience has been very positive and professional with Hubspot.
What do you like best about the product?
I like how easy it is to use. It is very intuitive and very easy to navigate and learn. I'm not very technologically inclined when it comes to systems like this. So, I was very surprised at how easy it was to pick up and learn. I think the thing I like most about hub spot is the way you are able to update and save contact information. It makes it very easy for me to keep track of potential customers.
What do you dislike about the product?
One of the biggest problems I have ran into while using hub spot is the reports portion. For some reason it is hard for me to understand how to use it. Especially when I am trying to figure out how many of my appointments have gone through. I feel like filtering and adding dates is somewhat complicated. Due to the fact that the tabs don't give a lot of information I'm not sure what I am filtering for.
What problems is the product solving and how is that benefiting you?
I have realized that I am able to get my work done a lot quicker ever since we interrogated to this system. Just because we do a lot of calling in through out the day, being able to quickly update the customers information has been very helpful in keeping me on task and on target for my weekly goals. It is also very easy to keep track of the customers progress and where the last conversation left off.
Recommendations to others considering the product:
Definitely a great application especially if you are interfacing platforms. Makes it very simple and easy to do.
The best software for a digital seller
What do you like best about the product?
I love the simplicity of data entry and especially the deal management. It is very easy to record the activities I do, such as phone calls. I like and I find it very useful to send emails from within the contacts.
What do you dislike about the product?
The only disadvantage that I found is updating the data with those present in our business systems, it would be very useful to have an almost "instantaneous" update but I can understand that it is difficult to achieve it.
What problems is the product solving and how is that benefiting you?
the only disadvantage that I found is updating the data with those present in our business systems, it would be very useful to have an almost "instantaneous" update but I can understand that it is difficult to achieve it.
Recommendations to others considering the product:
Hubspot will certainly improve the organization of your work
Sales Certification
What do you like best about the product?
Extremely informative. I am currently trying to build out the sales process for my company and this certification helped me immensely in this process! We are in an industry where a sales process is not directly defined, and I was hired to come in and get this job done and smoothed out. Hubspot has given me the ability to do exactly that, giving me all the tools I could ever need to implement the correct CRM processes to make this seamless and effortless!
What do you dislike about the product?
I honestly wouldn't change anything. It was very helpful and I can't think of anything I would change! The lesson videos MAY have been a little bit long, but the ability to speed up the videos to the 1.25 speed help me tremendously with being able to get through the videos quickly but not lose any content! The tests were extremely fair and directly applicable from the slides I followed along with during the videos.
What problems is the product solving and how is that benefiting you?
Defining our Jobs To Be Done has been huge for us in realizing what we should be doing and how that should serve to tell us what our processes should be. It has helped us tremendously with figuring out what the processes are that we need to implement to serve our clients, and not just creating busywork that inhibits us from serving our clients as best that we can
Recommendations to others considering the product:
If you are looking for a sales tool to drastically improve the implementation of your CRM, then I would highly recommend getting Hubspot implemented!
User Friendly System
What do you like best about the product?
I love how easy to use Hubspot is! It can be scary using a new system but the way everything is laid out works nicely. Templates are extremely easy to use and I love how sophisticated the sequencing is.
What do you dislike about the product?
Not much to dislike. Occasionally the hubspot extension fails and it has to reconnect.
What problems is the product solving and how is that benefiting you?
I'm able to keep track of my emails and "touch clients" more strategically. The filters make it very easy to find the clients you're trying to target.
Recommendations to others considering the product:
Get this program! It's made life so much easier~
I love the possibilities for organization, filtering, and automation that Hubspot gives me.
What do you like best about the product?
The possibility of creating information, using it as filters according to the moment and objectives of our company, making it much easier for our sales consultants to measure their performance and organize their daily work. All in an extremely intuitive way.
What do you dislike about the product?
I cannot search for information attributed to a contact in the business menu. I would like to select a contact property and change the deal stage in bulk from that filter. Frequently, HubSpot becomes slow and freezes, requiring logging out and logging back in to resolve.
What problems is the product solving and how is that benefiting you?
Our team is more organized, focused on the best opportunities, and more productive. When a consultant needs to be absent, the business does not come to a halt nor are opportunities lost because of it.
Recommendations to others considering the product:
Extremely complete, robust, and efficient. There are some improvements to be made, but it is wonderful.
Easy to use, logical workflow
What do you like best about the product?
Tasks are easy to accomplish. Templates and sequences are a breeze to set up. Navigation is simple.
What do you dislike about the product?
It can be a bit cumbersome to track all activities and notes and emails to determine a trail of activities and piece together the story of that lead or customer.
What problems is the product solving and how is that benefiting you?
Keeping on top of my leads. Easy to reach out in multiple formats.
I have used a few CRMs, Hubspot is my #1.
What do you like best about the product?
Tasks organisation, email tracking, meetings.... just to name a few things
What do you dislike about the product?
Lack of SMS integration. I am in Education and most of my potential clients want to text instead of talk or email.
What problems is the product solving and how is that benefiting you?
It helps with day to day organisation, tracking emails helps with determining the heat level of my leads, document integration helps me keep everything in one place, meeting booking is awesome for bringing in the potential clients.
Recommendations to others considering the product:
It can be a bit overwhelming to start with, but it is only like that because it just offers so much. It offers it all in a simple way, and it gives you liberty to use it and accommodate it all to your business needs. Power through the HubSpot Academy videos and you will be a pro in no time, and you will think why did I not always use this!
One of the best CRM
What do you like best about the product?
The minimalism, I'd say it's not so hard on your eyes, everything is where it should be and it helps you focus a lot on the given task without having to spend x amount of minutes trying to find something. It's pretty easy to use, I'm using it for daily tasks for calls and emails. I do somewhere around 100-150 calls a day and 25 do 50 emails a day, so having the templates available to me all the time, having all the documents I use attached to HubSpot for convenience it helps a lot making it efficient and once you get in the flow of working you won't notice time passing.
What do you dislike about the product?
The only thing I would say that is a downside its that its sometimes sluggish, maybe it's due to Chrome and I'm using a pretty powerful rig, but with a refresh of the page every 30 minutes its smooth as butter.
What problems is the product solving and how is that benefiting you?
There weren't many problems that I had before I started using HubSpot, I mostly used custom CRM's that were made for companies, so they were mostly private and the team was the only one that can see it. But honestly, they were straight to the point, ugly and very bad in general. Hubspot is polished for sure. It helped me be better organized and you learn with time how to use it better and how to get the most of it. So it helped me be more efficient, more focused, more aware of my previous tasks and every note that I have written down.
Recommendations to others considering the product:
Just give it a try, give it a week and see how it goes.
HubSpot is Very Efficient
What do you like best about the product?
I love that there are so many features and ways to leverage your data. The lists are helpful for keeping track of the data.
What do you dislike about the product?
I’d be interested in more training specifically geared towards my industry.
What problems is the product solving and how is that benefiting you?
It's great to reach a larger audience and the Tasks are helpful as reminders.
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