Sales Hub Enterprise
HubSpotExternal reviews
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The best CRM System.
What do you like best about the product?
Possibilities in this CRM are amazing, want to set up a custom workflow? Yes, easy! Want to make a custom form? Yes, easy. Unlike other CRM systems it is way easier to use and much more user-friendly. Easy to setup integrations to Slack, or custom systems. SMS integration and so on. it just works!
What do you dislike about the product?
Very little, but probably the price. It is quite expensive. Also i would like an option to just add a button on a contact or company, that could complete a workflow. Would be very nice! Support is quite hard to get a hold of, and some of the features are not done and not very well tested, support could use some extra work. And mobile support is not that great. Also an SDK for iOS would be great for a integrated chat function!
What problems is the product solving and how is that benefiting you?
A lot of the work that was manually done, has now been solved and automated. Like when users create a free account, we use hubspot to instantiate an email flow and send them emails. Push slack notifications and much more.
Recommendations to others considering the product:
I would recommend Hubspot to anyone who likes easy interface and a great CRM system.
Hubspot admin for a company
What do you like best about the product?
Hubspot is so simple for everyone and even 50 people learn use it in a couple of weeks.
What do you dislike about the product?
I actually dont know because the suite match perfectly It cost
What problems is the product solving and how is that benefiting you?
Customer relationship, tracking data, Sales automation
Recommendations to others considering the product:
Hubspot is the Easy way
Great website hosting platform if you use their other products
What do you like best about the product?
All in one solution for our marketing stack
What do you dislike about the product?
Some restrictions on template development and the ability to scale globally
What problems is the product solving and how is that benefiting you?
Hosting a large international website within a competitive SEO space
My Review
What do you like best about the product?
I like how I can filter through different opportunities very seamlessly
What do you dislike about the product?
How you can't quick add a number onto a company, without having to go through and create a new contact
What problems is the product solving and how is that benefiting you?
Helps keeps my organized with the tasks and follow up options.
Recommendations to others considering the product:
It's a great way to stay organized and for visibility purposes.
HubSpot is very user friendly, and helps me keep track of everything in chronological order
What do you like best about the product?
I am able to log every interaction with whomever I speak to, so I do not forget when and what we spoke about. Every new contact entry is transferred to ClubReady as well, so I do not have to double my work. I can search for contacts by any specific detail, there is what seems like an unlimited amount of filters, as long as I have it inputted beforehand. Its very convenient for me if I have a conversation with someone face to face, then a few days later, I have a phone call with them, I am able to view the screen as we talk and see all the past conversations.
What do you dislike about the product?
I do not quite understand all the different personalization presets for the emails. I mainly use the main screen for each contact, and if I must send an email, I typically type it out from scratch. There are templates that can be made, but since I do not use it very often, whenever I do attempt to create one for special events, I get lost an confused by all the different choices.
What problems is the product solving and how is that benefiting you?
I am able to call and email everyone from one screen, as well as see all my sales and activity in graph form for comparison.
Recommendations to others considering the product:
Utilize the program to its fullest potential, and you will not be sorry!
Easy to Use and Get Insights
What do you like best about the product?
The amount of information I can get on the activities and interests of my Customers and Prospects, based on integrations with our website, Outlook and Definitive - this allows me to target campaigns effectively.
What do you dislike about the product?
I would like additional filter options on contacts, such as if they are a customer, what products do they pwn - located on Company, not Contact.
What problems is the product solving and how is that benefiting you?
I am no longer blindly doing outreach to persons that may not be interested in my products and services. It also helps me to keep track of tasks and follow up needs, with easy to manage queues and templates - ensuring I am adequately covering a very large sales territory.
Best CRM tool I've used!
What do you like best about the product?
The live chat option - v helpful people!
What do you dislike about the product?
Some options are only available in paid.
What problems is the product solving and how is that benefiting you?
Being able to create workflows to make my life easier by automatically changing fields when an action is triggered is a life changer!
Being able to bulk edit fields is extremely helpful when needing to change hundreds of contacts.
Creating reports which track almost everything we need is by far one of the most useful tools on HubSpot in my opinion.
Being able to bulk edit fields is extremely helpful when needing to change hundreds of contacts.
Creating reports which track almost everything we need is by far one of the most useful tools on HubSpot in my opinion.
Recommendations to others considering the product:
I would 100% recommend using the HubSpot live chat services as the people who are on there can answer your questions in no time at all and can even go into your account and make changes/amendments based on what you've asked and also advise where you've gone wrong. By far the best customer services team I've ever had the pleasure of using - they definitely know their stuff!
Excellent software. Better people.
What do you like best about the product?
The benefits of using HubSpot CRM are endless - whether your a small business just getting started, or have tens of thousands of contacts to manage. The CRM tool is flexible and extensible to any industry. Ours is a very niche industry full of a wide variety of folks, each with differing levels of technology adoption. We deal with end-consumers, small retailers, huge distributors, big box, and retail giants like Amazon and Walmart. With so many different contacts and different messages needing to go to different segments - HubSpot CRM is our one source of truth for every interaction we have with our customers.
What do you dislike about the product?
Like any powerful tool, there is a little bit of a learning curve. It's not a steep learning curve - but it is there. Great news is that HubSpot has great education and tools you can use to shorten your curve.
What problems is the product solving and how is that benefiting you?
Overall, our communication with all of our customers has drastically improved. Whether it's sales, finance, or customer service reaching out to the customer, we all have a really good picture of how our communication with that individual customer has gone over time. We all know what we last spoke with the customer about - and it really adds a "wow" factor for them when we reference what someone else in a different department talked to them about last time.
Recommendations to others considering the product:
If you're not using a CRM today - give HubSpot CRM a shot. It's free - and the amount of customization and tie ins to the rest of your business is simply unbelievably game-changing for the SMB.
My experience has been very positive and professional with Hubspot.
What do you like best about the product?
I like how easy it is to use. It is very intuitive and very easy to navigate and learn. I'm not very technologically inclined when it comes to systems like this. So, I was very surprised at how easy it was to pick up and learn. I think the thing I like most about hub spot is the way you are able to update and save contact information. It makes it very easy for me to keep track of potential customers.
What do you dislike about the product?
One of the biggest problems I have ran into while using hub spot is the reports portion. For some reason it is hard for me to understand how to use it. Especially when I am trying to figure out how many of my appointments have gone through. I feel like filtering and adding dates is somewhat complicated. Due to the fact that the tabs don't give a lot of information I'm not sure what I am filtering for.
What problems is the product solving and how is that benefiting you?
I have realized that I am able to get my work done a lot quicker ever since we interrogated to this system. Just because we do a lot of calling in through out the day, being able to quickly update the customers information has been very helpful in keeping me on task and on target for my weekly goals. It is also very easy to keep track of the customers progress and where the last conversation left off.
Recommendations to others considering the product:
Definitely a great application especially if you are interfacing platforms. Makes it very simple and easy to do.
The best software for a digital seller
What do you like best about the product?
I love the simplicity of data entry and especially the deal management. It is very easy to record the activities I do, such as phone calls. I like and I find it very useful to send emails from within the contacts.
What do you dislike about the product?
The only disadvantage that I found is updating the data with those present in our business systems, it would be very useful to have an almost "instantaneous" update but I can understand that it is difficult to achieve it.
What problems is the product solving and how is that benefiting you?
the only disadvantage that I found is updating the data with those present in our business systems, it would be very useful to have an almost "instantaneous" update but I can understand that it is difficult to achieve it.
Recommendations to others considering the product:
Hubspot will certainly improve the organization of your work
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