Sales Hub Enterprise
HubSpotExternal reviews
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Most user friendly tool.
What do you like best about the product?
The tool is very much user-friendly and has multiple options.
What do you dislike about the product?
call recording is uncertain. and sometimes error occurs while calling.
What problems is the product solving and how is that benefiting you?
The best way to record our leads and call also helps in making a note.
Hubspot = Easy
What do you like best about the product?
The sequences in Hubspot make my life infinitely easier than regular emailing or even other basic CRM tools. it has increased productivity in a large amount, allowed us to have the system reconize our follow ups for us - and is intuitive and easy to use.
What do you dislike about the product?
The only thing I dislike is that the reporting capabilities arent as easy to make specific and very customized. You can only do reporting mostly based on their suggestions with minor customization's that don't always get to what we need.
What problems is the product solving and how is that benefiting you?
Efficiency and larger outreach are what has been working best for us! It increased the amount of meetings our sale team are having.
Efficiency at it's finest!
What do you like best about the product?
The sequences make it easy to send and forget it! I also love being able to see what the customer as opened and viewed to know how to proceed.
What do you dislike about the product?
I don't like getting a customer lead form multiple times as it clogs up my inbox. Although I think it's just a setting I need to play around with.
What problems is the product solving and how is that benefiting you?
It's allowing me to work more efficient so I can set it and forget it and move on to more clients.
The Best CRM I've used
What do you like best about the product?
It replaces tonnes of existing spreadsheets and systems and fits neatly with the day to day life and tasks of a sales rep
What do you dislike about the product?
Honestly not a lot, any frustrations are minor product/UI things rather than feature level issues.
What problems is the product solving and how is that benefiting you?
It literally maps the entire sales process from start to finish, it's really intuitive and is flexible enough that I've used it in different companies for different jobs
Easy to Navigate CRM Tool for Beginner
What do you like best about the product?
As someone who has no prior experience of using CRM tools, Hubspot is simple to navigate and easy to use for anyone with no experience using a CRM. The filters makes it easier for me to search for specific contacts in a short period of time. Making a call on Hubspot is quick and the quality of the call is top notch in comparison to other tools.
What do you dislike about the product?
Although the filters work quite well, the wording of the filters can be quite confusing at times (Ex. "is equal to true or false") I'd like the filters to be a bit easier to navigate. With the exception of this feature, I'm quite content with using Hubspot as a CRM tool. There should also be a tab for Navigating the saved filters at the top of the page as opposed to clicking on saved filters because there are times where I would like to go from one saved filter to the next and I often get confused on how to do it.
What problems is the product solving and how is that benefiting you?
Hubspot has impacted my work by making it easier to keep all of a client's information in one spot. I have their contact information, the type of institution they work for, notes on the client, call logs and email logs. It saves me time from having to perform searches for specific information and I can therefore devote my time to dealing with existing and prospective customers.
Recommendations to others considering the product:
It's an amazing tool if you have no prior experience using CRM tools and they provide assistance to ensure that you're using Hubspot correctly.
HubSpot CRM is a Game Changer!
What do you like best about the product?
Hubspot CRM is an indispensable tool for our sales team as its various features help us stay organized, focused, and goal-driven. Having the ability to automate sequences helps us nurture our relationship with clients/prospects. I love the pro-tips because the suggestions are always right on point.
What do you dislike about the product?
Creating reports that reflect our monthly revenue/performance is not so easy/straight forward. I have to call you guys a lot for help! The good thing is your technical support/sales team is AMAZING!! I enjoy speaking them because they are always happy to find solutions.
What problems is the product solving and how is that benefiting you?
HubSpot CRM helps my sales team stay focused on our goal. Creating specific pipelines, being able to see the different stages of your deal, automating templates, creating reports (reflecting performance), are just a few of the benefits of HubSpot CRM.
Recommendations to others considering the product:
If you are in marketing or sales, HubSpot CRM is a MUST.
Powerful, flexible, and great value for money!
What do you like best about the product?
It has the same (if not more) features of some of the other behemoth CRMs (who shall remain nameless) at a fraction of the price.
What do you dislike about the product?
I don't like the constant up-sell to the next tiers. I'm already a paying customer, you dont need to keep trying to bump up to the next bracket.
What problems is the product solving and how is that benefiting you?
HubSpot has been instrumental in the day to day activities of the sakes team. It makes sales agents more efficient while ensuring their activities are tracked and the messaging is consistent.
Recommendations to others considering the product:
Try the free version first and if it ticks all your boxes (which i'm sure it will!) then upgrade.
Great Tool for Business Development/Sales Outreach
What do you like best about the product?
The ability to be very detailed in customizing your sequences to tailor it to your target audience. When to send, e-mail content-based recommendations, statistical data on responses/opens/clicks. A powerful tool for outreach that I've had Great success with.
What do you dislike about the product?
The one issue that has stuck out the most is problems with my signature, I have a picture included and I can't get my name, title and contact information next to it, instead it sits underneath it, which isn't a big deal but not preferable. Also, I wish I had a little more flexibility to select a batch of people within a list to send their e-mails at a certain time based on time zone, i.e. send West Coast contacts e-mails at same time (8:30 AM) but have it sent from me on the east coast at 11:30 AM.
What problems is the product solving and how is that benefiting you?
Contact database management. My role for our company is outreach. HubSpot enables me to be as detail oriented as I can be to organize, sort, filter and make lists for my marketing and outreach efforts. I keep track of all my prospect communication in hubspot, from e-mails to calls, notes, and tasks. The deals section is a great way to integrate all of this information from multiple contacts related to a deal to see the full picture of where things stand with that opportunity. I love using HubSpot, for the price and what my needs are, I couldn't find a better tool!
Recommendations to others considering the product:
Sequencing for marketing purposes is the greatest value I've received from HubSpot. It is a phenomenal service with great results.
Amazing all-around app for business
What do you like best about the product?
Hubspot allows you to quickly get into the business and start building your customer base. The learning center will help you not only with knowledge about the system but also about your industry as a whole. You can learn how to sell, market, write your emails and many more. Managing the database, following lead activities was never that easy. Also, Hubspot allows you to manage your marketing and customer support with the same level of efficiency. There are just so many things to cover that it is almost impossible to describe until you try it yourself.
What do you dislike about the product?
The biggest flaw in HubSpot is performance. To support such an amount of tasks and workflows the system gets pretty busy and a bit laggy pretty fast.
What problems is the product solving and how is that benefiting you?
We are solving the problem of tracking the leads and clients, their activity, and requests. It's very easy to utilize the tools and leave no customer behind. With Hubspot, you are able to track a huge amount of data and make your customers think that you are personally watching over them.
Recommendations to others considering the product:
Look at your needs. There are plenty of different solutions for specific tasks, however, if you want to have all in one place - Hubspot is one of them.
Easy to use yet Super Efficient
What do you like best about the product?
I really like the simplicity of the website.
What do you dislike about the product?
There isnt anything that I like dislike.
What problems is the product solving and how is that benefiting you?
I don't forget to do stuff or follow up with people since the cadence already is in place.
Recommendations to others considering the product:
Amazing, do it!
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