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Reviews from AWS customer

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5-star reviews ( Show all reviews )

    Mosiah C.

FANTASTIC!!!

  • October 25, 2019
  • Review provided by G2

What do you like best about the product?
I LOVE using Hubspot's templates! My job requires me to send a lot of emails with basically the same concepts and Hubspot helps me send those emails without it feeling like spam. My absolute favorite part is how it can auto-populate info into the email like their name, their city, or even a link to make an appointment with me. I also love being able to make a call directly from my computer! No more endless dialing for me.
What do you dislike about the product?
I genuinely cannot think of one thing I could dislike about Hubspot. It accomplishes all the needs that I have as far as contacting all my leads and being able to keep track of my communication with tasks and different stages. What isn't there to like? The only thing I wish is that it was easier to add documents to a template without having to contact an admin. That would definitely save me some time if that were easier.
What problems is the product solving and how is that benefiting you?
As a Director of Education, I had a list of contacts on an excel sheet to follow up with, which made it difficult to keep track of my communication and follow up with them as well as it would take a lot of time to do it right. Not to mention I had to write out the same email over and over. Now that I have all my leads in Hubspot it takes half the time it would to be able to call and used to add files into my templates without having to contact
Recommendations to others considering the product:
If you are looking to save time and make your life more efficent this is the CRM for you!


    Sateesh C.

Great sales tool!

  • October 25, 2019
  • Review provided by G2

What do you like best about the product?
I like the inerface that Hubspot provide. Easy to use. I particularly like the feature 'Template', through which we can send pre-customized emails. It greatly helps me in time management. It reduced the time consumption of sending emails on daily basis by up to 50%. I also like 'Task' which keeps me on track of To-Do list. The best part is, it also sends the reminders through emails and in-app notifications.
What do you dislike about the product?
There is no single issue I have had with Hubspot.
What problems is the product solving and how is that benefiting you?
Time management. Keeping track of all my To-Do activities. From the day, I started using Hubspot, I never missed a follow-up activity.
Recommendations to others considering the product:
It is a great sales tool. It should be definitely used by any company which has Sales/ Inside-sales/ lead generation/ business development teams.


    Mansi G.

Serving Clients with EXCELLENCE & Maintaining Client Database EFFORTLESSLY = HUBSPOT

  • October 25, 2019
  • Review provided by G2

What do you like best about the product?
The best feature about HUBSPOT is, it allows us to customize the features and filters according to our needs. Every singles person in Sales Team can customize the fields and filters according to their needs & preferences. We don't have to ask our I.T team to do it for us, it's so easy we can do it ourselves. And the other best part about HUBSPOT is, its HELP feature, if we ever find ourselves in a problematic situation or a mix, we just have to go to the HELP pop up in the right bottom corner of the screen and ask for help, and we get the Support in like max 2 mins. They even call and explain things very efficiently over the calls. Till date there's has been not even a single instance where my query wasn't resolved. It's one of the USP of Hubspot, their Customer Support Team.
What do you dislike about the product?
Particularly their are no downsides as such, but I've noticed couple of times that I wasn't notified about few tasks via EMAIL reminders. That's the only couple of times that I've faced any issue.
What problems is the product solving and how is that benefiting you?
Hubspot has helped us offload all our manual laborious tasks to the CRM system. We no more have to note down or pen down TO-DO Tasks or reminders or any information about the clients. We can maintain their information and all correspondence with them over Hubspot. We can even save any documents etc over Hubspot and we no more have to save it separately on a G-Drive. It's one stop solution for us.
Recommendations to others considering the product:
Highly Recommended


    Prabhat A.

Why I like HubSpot

  • October 25, 2019
  • Review provided by G2

What do you like best about the product?
Always makes me easy to update with my leads and helps me to do follow ups with all customers in time
What do you dislike about the product?
Sometime I get notification of leads when I complete my follow up
What problems is the product solving and how is that benefiting you?
It helps me to save my time and makes me updated with my customers details and follow up
Recommendations to others considering the product:
HubSpot will save time and effort.


    Monica P.

HubSpot: Review for first time users for active user of task tools

  • October 25, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot CRM is very user-friendly. It gives first-time users a guideline on how to use it. It is very manageable, easy to access, and the over-all website design is attractive, which is classy yet trendy. Every corporate employees, entrepreneurs, and business oriented people will be pleased to use this. HubSpot is accurate when is comes to scheduled tasks, reminders are always there so that users will not forget or miss any duty.
What do you dislike about the product?
Based on my experience, using the HubSpot CRM, is that it still keeps on giving assigned task to users who enrolled it into sequences, but no longer given the access to one contact. What I think is that it should no longer give or assign task automatically to user that has no longer access to one contact.
What problems is the product solving and how is that benefiting you?
As a task tools user, I have encountered problems such as contact bouncing, phone numbers not registered or cannot be called. This is automatically inputted to HubSpot from the leads coming in. I solved this problems, by manually inputting area or country codes and it works. The benefit is that, it will make you do your task and not just letting it pass by without any resolution.
Recommendations to others considering the product:
If you are looking for provider for your sales, marketing, e-mail, tracking and reporting for your employees, this is the best provider. First, it is very user-friendly. Second, it's design is appropriate for all types of users, a classy yet trendy design, it's not dull or boring .HubSpot CRM is very accessible, it has a lot of features that is very helpul. Don't hesitate to use it because it gives the best service.


    Education Management

Better than the rest!

  • October 25, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot has more features than other CRM's. Previously, I could not schedule emails to be sent at a specific time; add on's were not compatible; my productivity was less. Now I am satisfied that I can do what I could not do before - and at a much faster rate!
What do you dislike about the product?
I dislike the glitches, duplicates, and errors that come when pulling in data/deals from a different CRM.
What problems is the product solving and how is that benefiting you?
I am reaching more customers than before and at a faster speed: productivity is greater!


    Amy V.

I love Hubspot!

  • October 25, 2019
  • Review provided by G2

What do you like best about the product?
The templates and task reminders. I contact a lot of people every day, and I am so much better at my job now that I'm using Hubspot because I don't forget to follow up/miss anyone, and I don't waste time typing out the same thing 100 times a day.
What do you dislike about the product?
I'd like more customisation in the reporting, however I believe that's due to the level of subscription my company is on, I can see what can be done but don't have access yet.
What problems is the product solving and how is that benefiting you?
I don't forget to follow up with clients because of the tasks, and I don't waste time typing out the same thing over and over again, and can't forget to mention important things because of the templates. Snippets are great for when I'm typing the same thing regularly, but not in any particular point in a conversation - when I would just add it to a template.
Recommendations to others considering the product:
I would 100% recommend Hubspot. I used another CRM in my previous role and Hubspot is miles ahead of that one.
I would suggest to people to set up templates and snippets straight away, then sequences. And get in the habit of ticking the task button on every email and call, you can always remove duplicates, at least you won't miss anything.
I always use the Deals pipeline in the table format, I just like the way it's visually laid out, and I can slide deals over to change their %.


    Cassandra W.

Maximising Productivity at Work to Achieve More in Less Time

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
I found that the templates tool allowed me to be more efficient in my role. I was able to craft very effective emails to send to customers for various occasions. The content suggestions option was very helpful in this process because it added input that I had not considered. This preparation maximised my productivity at work because I had the templates ready to go.
What do you dislike about the product?
I really enjoy using HubSpot however, there are times when the system can glitch and that is merely a technical issue. It can be a little frustrating when I want to quickly navigate between different customer profiles. There is so much to HubSpot that I am still learning about and I am so sure that I am not fully utilising the service. I would love for shorter training videos in order to fully understand how to use HubSpot CRM.
What problems is the product solving and how is that benefiting you?
HubSpot is a fundamental tool that I use in my day to day tasks. As a community associate, my role requires me to build rapport with a large number of people. HubSpot provides me with crucial customer data in order to continue building solid relationships that leads to a deal. I am able to track their activity to monitor their engagement to determine how close a lead is to closing a deal.
Recommendations to others considering the product:
I wholeheartedly recommend using HubSpot CRM in order to maximise productivity in the workplace to achieve so much more in less time.


    Management Consulting

Hubspot is seamless and easy to manage your clients!

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
As a first time user of Hubspot, the CRM program has made every process seamless and it's super easy to use. Hubspot saves you a lot of time organizing your clients, setting tasks for yourself, as well as being able to send out email templates that you can easily fix up to cater to the client.
What do you dislike about the product?
Once a week, there are some technical issues that arise that just get annoying when you're trying to contact clients. For instance, sometimes Hubspot calls won't connect and I'll have to personally use my phone to reach out to the client. There are also some country codes that don't work through Hubspot. I completely understand why that's the case but it just gets annoying sometimes.
What problems is the product solving and how is that benefiting you?
A few problems that I'm trying to solve while using Hubspot CRM include being able to easily manage my clients and saving time sending out emails.
Recommendations to others considering the product:
Definitely make use of all the tools and videos that Hubspot has in order to efficiently and effectively manage your clients!


    Media Production

The Best Budget-CRM option, hands down.

  • October 24, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot is Free...Let's just get that out of the way first and foremost. A full CRM with the weath of functionality like that is amazing and ludicrous to give away for free, but somehow they did.

There's also the added benefit of how it integrates with the other functions I'm using for my new business - I currently use GSuite, which is seemlessly connects to and allows me to use as a mail-center. I also like how I can conduct a lot of the business functions I need to do straight from the browser.

Finally - their mobile app isn't nothing to sneeze at - It's been helpful when Im out and about (which I am a lot as a filmmaker)
What do you dislike about the product?
I think the companion app does need some additional functionality since it does take some getting used to - I also cannot manipulate as many of the contact elements as I can through the browser program.
What problems is the product solving and how is that benefiting you?
I have a new business, and one thing I learned in my last job is that a poorly-kept CRM is a recipe for disaster. This lets me keep all of my client contacts and task-management in a centralized location and keeps me honest with what I'm doing.
Recommendations to others considering the product:
Definitely make sure to follow the instructions on properly uploading your contact database to the CRM - it has made my life much easier and has allowed all of my info to be really available from the first moment.