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Reviews from AWS customer

2 AWS reviews
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Sean D.

Sequences Save so much Time

  • October 02, 2019
  • Review provided by G2

What do you like best about the product?
The automation within Hubspot makes my job as a Sales Rep so much easier and faster. There are options for action based or time based sequences and drip campaigns to be sent.
What do you dislike about the product?
Can be on the higher end of pricing based on which package you choose.
What problems is the product solving and how is that benefiting you?
Custom emails took very long in the past whereas with templates and sequences available, we as a company have saved so much time while still reaching every single one of our leads.
Recommendations to others considering the product:
Most flexible CRM software available.


    Michael K.

HubSpot's CRM is an effective and easy tool to use which helps our sales process tremendously!

  • October 02, 2019
  • Review provided by G2

What do you like best about the product?
A great tool to help me stay on top of prospects and clients.
What do you dislike about the product?
I'd like the ability to add custom call outcome creation. For example, hung up - did not leave VM.
What problems is the product solving and how is that benefiting you?
Helps with a consistent cadence to our sales process for cold outreach.


    Sarah R.

Best CRM I have used, and so user friendly

  • October 02, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot makes it so easy to keep track of what I need to do every day, as well as keeps my tasks organized based on priority.
What do you dislike about the product?
Sometimes, the search tool is not accurate
What problems is the product solving and how is that benefiting you?
I have been able to convert more prospects to customers using Hubspot sequences and it has been amazing.


    E-Learning

Efficiency and Organization

  • October 02, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot is a great way to track the progress of your clients efficiently and keep everything organized so you don't get overwhelmed.
What do you dislike about the product?
Hubspot has occasional issues from time to time where it runs poorly.
What problems is the product solving and how is that benefiting you?
Hubspot helps me track the progress of my clients very easily which then allows me to make more sales. Mo' sales, mo' money.


    Andrew P.

Powerful tool to increase productivity

  • October 02, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot, better than any other CRM's, allows you to manage email, calls, tasks, etc.
You can be hyper organized and not get bogged down by having to manually move tasks around one by one.
What do you dislike about the product?
A few backend functions, like calling and sequencing, have gone down with my time using HubSpot so far.
What problems is the product solving and how is that benefiting you?
HubSpot allows me to be way more productive by managing everything from one place: calls, tasks, emails, etc. I can see movement on my emails I send out, I can reach a ton of clients very quickly with sequencing. It's great.
Recommendations to others considering the product:
Consider what other items it would eliminate.


    TJ H.

Plug and play

  • October 02, 2019
  • Review provided by G2

What do you like best about the product?
What I liked best about Hubspot in this most recent use case, was the ability to set up email sequences to prospects, enroll the email list, and Hubspot did the rest! Sending the original email and the 2 subsequent follow ups.
What do you dislike about the product?
The only downside when I was using the email sequencing was that I had to click to enroll each email on the list one by one - however, I'm unsure if that was my lack of knowledge on a more streamlined way or if it was a product of the current Hubspot package we use.
What problems is the product solving and how is that benefiting you?
Not only the ability to send out emails on behalf of my reps, but track those emails, track the open rate, response rate, link open rate, and more! All of this is used on our end to better target and reach out in the future.
Recommendations to others considering the product:
Its a great tool for email sequences and email tracking with an impactful amount of analytics offered.


    Alexis H.

Easy & Intuitive CRM

  • October 02, 2019
  • Review provided by G2

What do you like best about the product?
I love the simplicity + great design. It makes working smoother and all my processes more efficient!
What do you dislike about the product?
There are a TON of properties for contacts/companies - which is great, however, I wish I could customize or even delete properties I don't use.
What problems is the product solving and how is that benefiting you?
Streamlining the sales outreach process! Also finding out which customers and prospects are active/nonactive to see who needs more or less from our team.
Recommendations to others considering the product:
Check out the videos HubSpot offers! The learning center is AMAZING and incredibly helpful as a new or experiences CRM user.


    Law Practice

HubSpot CRM > Anything

  • October 02, 2019
  • Review provided by G2

What do you like best about the product?
I love the sequences in HubSpot as well as the ability to have multiple different contacts per deal created.
What do you dislike about the product?
Nothing.Everything within HubSpot is great! There is nothing that I would say that I dislike or even needs work on - everything is great!!!!
What problems is the product solving and how is that benefiting you?
Automation within the firm! We're able to automate our intake forms from our website and create new deals in HubSpot directly from utilizing their automation features.
Recommendations to others considering the product:
It's the best CRM tool out there!


    Salina L.

User Friendly and Time Saver

  • October 02, 2019
  • Review provided by G2

What do you like best about the product?
I love that it is easy to use and that I do not have to remember to enter someone in. It is super nice to not have to track this on a document with color-coded rows of whether I sent it or not. It just does it automatically. I also love that I can track who has opened my emails and how many times. It keeps me on my toes to know who is interested in what I am saying and who has not seen them yet to try and fix why they haven't gotten my emails.
What do you dislike about the product?
Having to enter my contacts individually in a sequence. It is very time-consuming. I also do not like that I can only put a total of 5 emails in a sequence.
What problems is the product solving and how is that benefiting you?
I am solving the fact that I don't have to remember to follow up. The sequence does it for me. Huge benefit there. I am getting the analytics that I need as far as the open rate, click rate, and reply rate.
Recommendations to others considering the product:
Take advantage of all the benefits and learn everything.


    Investment Banking

Hubspot Sequences

  • October 02, 2019
  • Review provided by G2

What do you like best about the product?
Very efficient system. The sequences help me follow up and keep track of leads. Allows you to see when contacts open email, links, etc.
What do you dislike about the product?
I wish you could sequence multiple contacts at once.
What problems is the product solving and how is that benefiting you?
Hubspot has allowed me to cut down on the busy work (following up, ect.) and allows me to focus on sourcing new leads and researching markets.
Recommendations to others considering the product:
Great support, always call when you have a problem