Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Excellent CRM for our growing team
What do you like best about the product?
Appcues has been using HubSpot since the early days (under 10 employees). Now as we approach 80 employees, it's still widely adopted across our Sales, Success, and Marketing team. Creating and managing tasks is very easy and helps me deliver personalized email touches on a regular cadence.
What do you dislike about the product?
Can be difficult to run more complex reports to find quality leads that haven't been officially handed off to Sales yet. Furthermore, the advanced parts of the software (workflows, lists) are not easy to learn. Wish there was an easier way to de-dupe leads (when one company can have multiple contacts rotated across the sales team).
What problems is the product solving and how is that benefiting you?
Managing pipeline, prospect communications, email open notifications, etc. It's immensely valuable for me to run efficient and effective sales processes.
Recommendations to others considering the product:
Perfect for rapidly growing startups!
HubSpot is my "happy place"
What do you like best about the product?
HubSpot makes creating a pipeline easy to do and update. It is very user-friendly which makes my sales role a breeze! I am able to set it up in a manner that works best for me.
What do you dislike about the product?
I haven't found anything that I don't like and have been using the product for over a year.
What problems is the product solving and how is that benefiting you?
I now have a consistently updated sales pipeline. I particularly like task reminders that keep me on track.
It also provide you with easy ways to create templates for emails and add additional information categories to contacts. I like that it plugs in company information and logos when you create companies. It also prevents any information duplication by noting if you've created a contact or company prior or with a similar name. The key benefit for me has been that it keeps me on track and I don't miss important opportunities because of the tasks/reminders.
It also provide you with easy ways to create templates for emails and add additional information categories to contacts. I like that it plugs in company information and logos when you create companies. It also prevents any information duplication by noting if you've created a contact or company prior or with a similar name. The key benefit for me has been that it keeps me on track and I don't miss important opportunities because of the tasks/reminders.
Brilliant solution for a beginner
What do you like best about the product?
Everything is intelligent, integrated and automated. When adding a company, Hubspot searches for company information for me. When sending or receiving emails from Outlook, hubspot associates them to the correct companies and people. They offer a free responsive email creator, forms creator, Deals creator, support ticket creator, reminders, notify you when your emails are opened and when links are clicked on. All at no cost!
What do you dislike about the product?
I am yet to find anything that I really dislike. I would love to upgrade to the premium account to access more amazing functionality, but being only 1 person I cannot justify this at the moment. It is amazing and so so much appreciated that so many resources and tools are made available at no cost
What problems is the product solving and how is that benefiting you?
Recording of my marketing material, sales information, client database, click rates. Everything on one simple and easy to use interface. This has made my start in sales and marketing so much less daunting and is proving invaluable to my job. I cannot praise Hubspot enough!!!
Recommendations to others considering the product:
Give the free version a try. You will never again consider another CRM system! There are so so many apps that integrate and Hubspot makes your life so much easier! The free version is so comprehensive, Hubspot is amazingly generous in their offering and I remain a loyal and enthusiatic user. The learning academy is comprehensive and invaluable, at no cost!
Best CRM for Startups
What do you like best about the product?
Very intuitive and easy to use
Unlimited Team Users
Unlimited Contacts upload.
Easy to configure contact properties.
Syncs with Gmail.
Unlimited Team Users
Unlimited Contacts upload.
Easy to configure contact properties.
Syncs with Gmail.
What do you dislike about the product?
Better styling options needed for Lead Capture forms.
Custom branding is not available in the free plan.
Custom branding is not available in the free plan.
What problems is the product solving and how is that benefiting you?
Came out of excel for lead management.
Super simple to onboard new team members.
Super simple to onboard new team members.
Recommendations to others considering the product:
We reviewed a lot of CRM like FreshSales, Zoho CRM, etc. Hubspot CRM is the best for a consulting startup like ours.
Good For Tracking Customer Journey
What do you like best about the product?
Hubspot allows me to see what ads help me generate leads and what ads are not providing any ROI
What do you dislike about the product?
Sometimes it's drilling down into data is not so intuitive in the platform
What problems is the product solving and how is that benefiting you?
We've been able to see what targeting, keywords, and platforms generate the best customer leads
Recommendations to others considering the product:
Absolutely use this tool if you want to truly figure out what is working and what is not in your digital advertising. This product provides a lot of insight into your customers and provides a more full picture of how customers find you.
Call Bookings
What do you like best about the product?
I like the UX when the client is booking a call.
What do you dislike about the product?
When I recieve the call booking email the time in the email doesn't match my local time. This really struggles to understand where the client is from and check the time difference in order not to be late from the call.
I am also not able to see all the booked calls that I have for a certain day. Meaning I want to see who I have call with today.
I am also not able to see all the booked calls that I have for a certain day. Meaning I want to see who I have call with today.
What problems is the product solving and how is that benefiting you?
Your CRM is really amazing. It helps to have everything in one platform and saves a lot of time.
I've had a positive experience using Hubspot.
What do you like best about the product?
Hubspot offers a convenient, one-stop for social media marketing where I can schedules posts in bulk and easily track a variety of metrics over different platforms. It also makes it easy to follow important emails we send to customers and to determine how effective the emails are.
What do you dislike about the product?
One thing I wish Hubspot had was partnership with Pinterest, as that is another type of social media we use and we have to track its metrics separately.
What problems is the product solving and how is that benefiting you?
We were able to follow patterns in our social media engagement over time using Hubspot social media marketing and then were able to track how different campaigns we set up affected engagement.
Sales + Customer Management
What do you like best about the product?
What I love about Hubspot is how easy is it is to set filters to review data.
What do you dislike about the product?
Setting up sequences can be improved and easier to deploy.
What problems is the product solving and how is that benefiting you?
I'm able to keep track of my monthly sales + targets!
Recommendations to others considering the product:
Hubspot is great for getting the job done in an easy to use and user friendly way.
Hubspot is a must for any modern sales force.
What do you like best about the product?
Hubspot is constantly innovating and the interface is actually usable. Unlike other sales or business CRMs, Hubspot doesn't have a massive learning curve for basic users and continues to make improvements based on the feedback we have given.
What do you dislike about the product?
Hubspot has a wide breadth of features but they could benefit from deepening some of the existing features.
What problems is the product solving and how is that benefiting you?
Hubspot helps us organize leads and ensures no deals or opportunities are being missed. We have a close rate from demo to close over 50% because of it!
Recommendations to others considering the product:
Make sure to consult marketing, sales + customer success when implementing Hubspot as it can affect each department differently.
Advanced CRM experience
What do you like best about the product?
Easy user interface and advanced features and integration.HubSpot CRM is a smart and easy option that carries all the necessary basic features but without the often confusing complexity many other CRM platforms have. Beginners and mid-market companies will also appreciate the fact that HubSpot CRM is currently a certified, premier Google partner, and is a solution that suits well all niches and industries.
What do you dislike about the product?
HubSpot CRM doesn’t aim to dislodge Salesforce from the top spot; rather, to complement it. Salesforce has rich enterprise functionality, deep analytics, case management and reporting, but they’re geared towards the sales manager or director of large sales departments. HubSpot CRM, on the other hand, wants to assist sales reps and teams to improve their productivity. In many cases, small and medium-sized businesses will find in HubSpot all the CRM tools they’ll need.
What problems is the product solving and how is that benefiting you?
HubSpot CRM is everything you need to organize, track, and nurture your leads and customers.You cannot import notes, previous emails, attachments and timeline activity with your contacts, companies and deals.
Recommendations to others considering the product:
It's easy to use and best for small business or enterprises
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