Sales Hub Enterprise
HubSpotExternal reviews
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Multifaceted Contact Management System
What do you like best about the product?
I love that HubSpot CRM allows for cross-team communication through the sales and marketing hub, as well as the organization it provides Customer Service for a seamless experience for both customers and internal users.
What do you dislike about the product?
The learning curve with all the functionality and abilities. We've had to adjust to learning the difference between tickets and emails and how to properly close each ticket out to ensure the problems or situations are handled and taken care of.
What problems is the product solving and how is that benefiting you?
No longer are our inboxes overcrowded with emails and we're able to keep track of conversations and assign to proper team member to handle situations in a timely manner. We're also able to see which team member handled the customer situation at hand and how to improve their communications if necessary.
Recommendations to others considering the product:
Ask as many questions as possible during the implementation process. If you have an assigned rep, take advantage of their assistance whenever possible, they are great with providing solutions.
Hubspot review
What do you like best about the product?
It is good for use in social media marketing, and tracking clients' progress. Good for inbound access to support
What do you dislike about the product?
It's good but the cost is expensive. There's a confusion with the tickets and email though it worked properly. There's nothing more to say regarding this product. I suppose you should ask a lot of questions pertaining to this website
What problems is the product solving and how is that benefiting you?
I'm sure sure if it is working properly and there are no good leads.
Recommendations to others considering the product:
This website is for those who are really into the business world who wants to organize, track, and communicate with their customers.
HubSpot CRM - Review - At its best
What do you like best about the product?
The Application is one of the best of its kind, It helps as a virtual diary. The mobile application gives even a better support and easy to use and the usages. I am happy to extend the thought to others. The Hub spot application helps in the interacting with various departments such as sales / Marketing & Management.
What do you dislike about the product?
Not much, however the mobile app can be much better improvised as the features given in the web application is higher. The features in the Web app is more elaborate that what is given in the Mobile application. Would suggest the mobile application to be better in use so that the end user can have a better accessibility on the application
What problems is the product solving and how is that benefiting you?
We are able to interact with various departments Like Marketing , Sales & Management etc. The tool is every effective helps in live monitoring
Recommendations to others considering the product:
I would encourage all the organisation which has a sales & marketing to use this software, Which helps you to drive higher sales and live monitoring
Intuitive, expansive product
What do you like best about the product?
I love how easy it is to connect Hubspot to other platforms we use, and how adaptable it is for our use cases. The collaboration tools are also really useful. The automation capabilities are also fantastic-the sequences save our team so much time. The notifications in real time when someone is engaging with our content are also immensely helpful. This allows our sales team to be the most effective, and since we don't have full-time sales staff yet, it really helps balance workload.
What do you dislike about the product?
I haven't found any yet. The platform has met my expectations. Perhaps the reporting options could be a little more robust, but for the most part we can get what we need out of the product and its integrations with our other products.
What problems is the product solving and how is that benefiting you?
We're using it both to track existing and potential customer activity, and we're using cases to manage client projects. It's been great to have the ability to do both of these things in one place. We are able to see the effectiveness of our marketing efforts in real time, and make adjustments on the fly. We also appreciate the integrated suggestions to make our messages more personal.
Recommendations to others considering the product:
Great product, highly recommend.
Happy Trainee
What do you like best about the product?
Mostly the contact's organisation and grouping.
What do you dislike about the product?
Some of the usability is a bit off. It's exactly 100% practical.
What problems is the product solving and how is that benefiting you?
So far solved the issue of following up an email automatically by setting a task (into the correct folder)after let's say 2 sequences. This, in turn, makes it simpler to achieve my KPI expectations.
Great tool!
What do you like best about the product?
Introduced HubSpot to replace spreadsheets and notes for all our clients. Now everything is tracked and accessible in one place making life much easier and everything more efficient and productive
What do you dislike about the product?
Having to keep signing in within Gmail to keep everything tracked, particularly in a shared inbox
What problems is the product solving and how is that benefiting you?
As above, have to remember to keep signing in in Gmail to keep everything tracked
HubSpot CRM
What do you like best about the product?
Hubspot has not only made our efforts more effective, it has saved us an immense amount of time through having all of our marketing efforts streamlined and integrated through the central hubspot platform. If you're serious about marketing, make the investment and you won't be disappointed. We are very happy with Hubspot and won't be considering a change anytime soon.
What do you dislike about the product?
Among the disadvantages of this program is: that you do not have any tool that can merge the contact information of different organizations. It does not have the ability to register several email addresses of the same contact, this weakness is palpable at the moment of conversation by email with a user, because if we want to contact you by another address via e-mail is very difficult to connect . You can not ignore unimportant records, this is to facilitate the reading of relevant interactions. If you have a company that wants a smooth and powerful solution to manage contacts, that can see the visibility of the work, this program is not recommended
What problems is the product solving and how is that benefiting you?
The genuine estimation of HubSpot Marketing is the reconciliation of each promoting stage. Blogs, email, landing pages, workflows, work processes and more can without much of a stretch be made - and incorporated - for a simple to utilize, across the board promoting entryway. Fundamentally, my organization utilizes HubSpot to rapidly construct and distribute blog entries. With the inherent online life apparatus, you can without much of a stretch offer the blog entry to your crowds. At that point, you can repurpose the substance you previously made for an email battle. Another most loved component: you can create beautiful landing pages. With this, you can make delightful presentation pages that make it simple for clients to change over to a deal, or showcasing qualified lead. Another extraordinary component is the examination instrument. You can see the presentation of each showcasing component in one nitty gritty dashboard. This encourages you see what's working - and so forth. This truly helped my organization put their advertising dollars where they're most powerful and effective.
Recommendations to others considering the product:
yes
Great solution if you're looking to organize contacts better, and it's FREE
What do you like best about the product?
The level of features you get in the CRM for free is extremely useful for smaller organizations who want to use it so stay organized, such as student clubs
What do you dislike about the product?
We've had some trouble with it integrating properly for website analytics, and it's taking a long time to find a solution, even though we were able to connect with their support team very easy.
What problems is the product solving and how is that benefiting you?
We have a central database of all our contacts that helps us keep track of all past interactions
Great sales tools and crm
What do you like best about the product?
It’s great for the sales team to be able to view marketing activity within the same platform. Hubspot are always adding new features such as hubspot conversations. They are continually making improvements as well
What do you dislike about the product?
There are some issues we have with not being able to merge deals but we have a workaround. Also it’s difficult for the channel team as contacts and all their emails and information appear on multiple unrelated deals.
What problems is the product solving and how is that benefiting you?
The eSignature feature is great and saves a lot of time. Holds a lot of information on the contact. Before sales worked across multiple platforms now they can do a lot in hubspot.
Excellent service
What do you like best about the product?
Hubspot CRM is a widely used program currently, which has many advantages, two of which stand out the most: The first: Its updates allow me to have a new vision of what it offers me every 10 minutes. The second: This allows me to know in real-time what is happening with my company's prospects to act quickly and streamline operations.
What do you dislike about the product?
Currently, I feel very satisfied with this program, as its updates are very constant, in addition to being easy to use and very fast.
What problems is the product solving and how is that benefiting you?
This program is very helpful, specifically in the sales area, as it lets them know what is happening in their field of work.
Recommendations to others considering the product:
It is 100% recommended, as it is very versatile, fast, and very easy to use, in addition to providing updates at the best time.
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